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스테이이지 케이프 타운 시티 보울 여행 후기

3 out of 5
스테이이지 케이프 타운 시티 보울
54 Bree Street, Cape Town, Western Cape

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 236개 이용 후기 중 104개" "
평점 8 - 좋아요. 236개 이용 후기 중 96개" "
평점 6 - 괜찮아요. 236개 이용 후기 중 21개" "
평점 4 - 별로예요. 236개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 236개 이용 후기 중 9개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 12월에 4박 숙박함

4/10 - 별로예요

Lee 님, Seoul

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
No water in every room. I have to buy water in a vendingmachine, but in the evening, there is no water in the vendingmachine.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시내의 만족스러운호텔
위치가 아주좋고 주차시설이 만족스러웠음
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

Benoit

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Smallish rooms but well designed and had everything we needed. Only issue was that hot water was sometimes difficult to get in the shower but it was warm enough to use, just not optimal.
2024년 5월에 1박 숙박함
답변 제공: A 님, 2024년 5월 27일
Dear Benoit,Thank you for taking your time to rate and comment about our facilities. It is highly appreciated. I have taken note of your comment regarding hot water and have addressed with our Maintenance Manager. My apologies for the inconvenience caused.Kind regards,AndrewDeputy General Manager

6/10 - 괜찮아요

Stefanie

출장 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
The hotel was satisfactory but did not meet my limited expectations. It is true that the breakfast is bad and that the rooms are small. There’s no closet so I left my clothes in my carry-on for my 2-week stay at the hotel. Shower is very nice but bring your own toiletries rather than the green all-in-one shampoo/soap provided. A big bother for me and colleagues were the very uncomfortable beds and pillows. I did ask reception if other pillows were available and they said no. With the exception of one person, reception is helpful and welcoming. The hotel is connected via the parking lot to its sister hotel which does have a small gym and bar with a rooftop area. The V&V restaurant at the sister hotel takes orders for pick-up too, however, overall the food is not very good. Convenient 5-10 min walk to historical downtown area and 20 min to Waterfront.
2024년 3월에 11박 숙박함
답변 제공: Sbu 님, 2024년 5월 2일
Dear Stefanie, thank you for taking your time to rate and give us feedback. It is really appreciated. I have escalated your concerns to the relevant head of departments in order to have them addressed, however do note that StayEasy Hotel is a limited-service hotel. Kind regards, Sibusiso Skosana Guest Services Manager

10/10 - 훌륭해요

Andre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love staying at this hotel so amazing
2024년 3월에 1박 숙박함
답변 제공: A 님, 2024년 4월 8일
Dear Andre,Thank you for the feedback. It is highly appreciated. I am glad that you enjoyed your stay with us.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Saratou

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: A 님, 2024년 3월 17일
Dear Saratou,Thank you for taking your time to rate our facilities.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Prince

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like anyone going to a city for the first time, there is typically some apprehension but everyone at Stay Easy Cape Town was so warm and welcoming, my wife and I were very comfortable. Bevan at the front desk was a master at his craft........going the extra mile, very accommodating and understanding. I had a challenge with my credit card and he dealt with it with such professionalism and midas touch that we would definitely recommend this property.
2024년 3월에 2박 숙박함
답변 제공: Phelo Nyovu 님, 2024년 3월 17일
Dear Prince Thank you for taking your time to rate our facilities. It is really appreciated the positive feedback. Kind regards

8/10 - 좋아요

latasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the property but it was a club next door open till 5 am , I also wasn’t told that the bar & pool was at the sister hotel next door
2024년 2월에 6박 숙박함
답변 제공: Sbu 님, 2024년 2월 24일
Dear Latsha, thank you for taking your time to rate and comment about our facilities. I have taken notes regarding the club next door open till 5 am and my team not informing you about the pool and bar at SunSquare, my apologies for the inconvenience caused during your stay with us. Kind regards, Sibusiso Skosana, Guest Services Manager

8/10 - 좋아요

Fabienne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Gute Unterkunft, tolles Preis-Leistungsverhältnis in zentraler Lage. Schönes und sauberes Zimmer und tolles Personal das immer unterstützt bei jeglichen Anliegen. Das Frühstück ist ausbaufähig, aber für 3-Sterne vollkommen ausreichend. Wir haben den Aufenthalt sehr genossen und würden wiederkommen
2024년 2월에 10박 숙박함
답변 제공: A 님, 2024년 2월 21일
Deat Fabienne,Thank you for taking your time to give us feedback. We really appreciate it. I have taken note of your comments regarding breakfast and escalated to the Executive Chef.Kind regards,AndrewDeputy General Manager

6/10 - 괜찮아요

Samuel

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Decent and affordable hotel, lacking service
It was a decent stay, i felt the recption staff Thandi and Amazement to be unhelpful and little rude in their manner speaking to my wife and I. Definitely Not what I expect for staff in this industry. The gentleman who helped during my stay (Maurisio) was polite and helpful. Unfortunately i did deal with the ladies for most of my stay. Rooms were fairly clean. Breakfast was basic and could do with a little improvement.
2024년 2월에 3박 숙박함
답변 제공: A 님, 2024년 2월 19일
Dear Samuel,Thank you for taking your time to give us feedback. It is really appreciated. My apologies for the service shortcomings you experienced whilst staying with us. I have taken note of your comments regarding the service at reception and escalated to the Front Office Manager.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Brenda

2024년 2월에 4박 숙박함
답변 제공: Sbu 님, 2024년 2월 18일
Dear Brenda, thank you for taking your time to rate our facilities. We really appreciate the feedback. Kind regards, Sibusiso Skosana, Guest Services Manager

10/10 - 훌륭해요

onurkan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Sbu 님, 2024년 2월 18일
Dear Onurkan, thank you for taking your time to rate our facilities. We really appreciate the feedback. Kind regards, Sibusiso Skosana, Guest Services Manager

10/10 - 훌륭해요

Richard Amoh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 5박 숙박함
답변 제공: Phelo Nyovu 님, 2024년 2월 17일
Dear RichardThank you for taking your time to rate and comment about our facilities. I am delighted that you enjoyed your experience with us.Kind regards,Phelo NyovuDuty Manager

10/10 - 훌륭해요

Debora

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Delicious breakfast. Professional and courteous staff.
2024년 2월에 1박 숙박함
답변 제공: A 님, 2024년 2월 14일
Dear Debora,Thank you for taking your time to rate and comment about our facilities. I am delighted that you enjoyed your experience with us.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Paulo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 4박 숙박함
답변 제공: A 님, 2024년 2월 14일
Dear Paulo,Thank you for taking your time to rate our facilities.Kind regards,AndrewDeputy General Manager

8/10 - 좋아요

Harald Markus Xaver

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location with parking facilities. Nice room / bathroom. Good breakfast. Staff at the reception could be nicer !
2024년 1월에 4박 숙박함
답변 제공: A 님, 2024년 2월 7일
Dear Harald Markus Xaver,Thank you for the feedback. It is highly appreciated. My apologies for the service shortcoming you experienced with our reception staff. I have escalated this issue to our Front office manager.Kind regards,AndrewDeputy General Manager

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location & nicely appointed & spacious room. Appreciated large tub/shower combo. Lots of activity at the front desk. Front desk associates could be better organized & direct guests better.
2024년 1월에 1박 숙박함
답변 제공: A 님, 2024년 2월 5일
Dear James,Thank you for taking your time to rate and comment about our facilities. It is really appreciated.Kind regards,AndrewDeputy General Manager

6/10 - 괜찮아요

Richard

Very average and basic. Location is quite central.
2024년 1월에 2박 숙박함
답변 제공: A 님, 2024년 2월 5일
Dear Richard,Thank you for taking your time to give us feedback.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Andre

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was great
답변 제공: A 님, 2024년 2월 4일
Dear Andre,Thank you for taking your time to rate our facilities. It is highly appreciated.Kind regards,AndrewDeputy General Manager

8/10 - 좋아요

Newton

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It reasonably priced.
2024년 1월에 2박 숙박함
답변 제공: A 님, 2024년 1월 31일
Dear Newton,Thank you for taking your time to rate our facilities.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Helene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: A 님, 2024년 1월 22일
Dear Helene,Thank you for taking your time to rate our facilities. It is highly appreciated.Kind regards,AndrewDeputy General Manager

6/10 - 괜찮아요

Dumisani

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Our stay was good, however we had a few issues; room service did not replenish bath/shower towels after cleaning on our day 2, we had to request towels as a result, the bathroom basin sink did not drain water properly. Both issues were resolved upon reporting. Room service did not replenish shower gel for our check out day morning shower, we had to use hand wash bar of soap as we had an early flight to catch with no time to request for replenishment.
2024년 1월에 3박 숙박함
답변 제공: A 님, 2024년 1월 21일
Dear Dumisani,Thank you for your feedback. We really appreciate it. I have taken note of your comments and have escalated them to the Executive Housekeeper. My apologies for the service shortcomings you experienced as a result.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Fillipe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: A 님, 2024년 1월 9일
Dear Fillipe,Thank you for taking your time to rate our facilities. It is highly appreciated.Kind regards,AndrewDeputy General Manager

8/10 - 좋아요

Martina

좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 8박 숙박함
답변 제공: A 님, 2024년 1월 31일
Dear Martina,Thank you for taking your time to rate our facilities.Kind regards,AndrewDeputy General Manager

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
THE STAFF COULD HAVE BEEN MORE WELCOMING. ONLY A COUPLE GREETED GUESTS. THEIR OVERALL DEMEANOR APPEARED LESS THAN STANDARD FOR CUSTOMER SERVICE IN TODAY'S HOTEL INDUSTRY.
2023년 12월에 2박 숙박함
답변 제공: A 님, 2023년 12월 31일
Dear Lisa,Thank you for your feedback. It is really appreciated. I have taken note of your comments regarding your comments and will address with the relevant Head of departments in order to improve on our service levels. My apologies for any inconvenience caused during your stay with us.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Litaba Efraim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: A 님, 2023년 12월 31일
Dear Litaba Efraim,Thank you for taking your time to rate our facilities. It is highly appreciated.Kind regards,AndrewDeputy General Manager

6/10 - 괜찮아요

Keiko

2023년 12월에 4박 숙박함
답변 제공: A 님, 2023년 12월 27일
Dear Keiko,Thank you for taking your time to rate our facilities. We appreciate the feedback.Kind regards,Andrew Deputy General Manager

2/10 - 너무 별로예요

Yunus Emre

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
DONT
Hotel is not recommended at all! Bed is so small and short. Room is extremely small, no place to sit or stand… Breakfast is poor, guests make it worse by mixing everything…
2023년 12월에 5박 숙박함
답변 제공: A 님, 2023년 12월 25일
Dear Yunus Emre,Thank you for taking your time to give us feedback. My apologies for the service shortcomings you experienced whilst staying with us.Kind regards,AndrewDeputy General Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hospedaria novamente
O Hotel é bem localizado, bem próximo ao centro. Possível ir à pé para o waterfront. Vista linda para Table Mountain. Café da manhã bom, mas com poucas opções. Quarto é bom, mas pouco espaço para guardar roupas. Solicitei um transfer para o aeroporto com possibilidade de pagamento em cartão. Durante o trajeto, de madrugada, o motorista cobrou valor mais alto e exigiu o pagamento em dinheiro. No hotel, não existe possibilidade de early checkin.
2023년 12월에 11박 숙박함
답변 제공: A 님, 2023년 12월 24일
Dear Guest,Thank you for taking your time to rate and comment about our facilities. My apologies for the service shortcomings that you experienced whilst staying with us.Kind regards,AndrewDeputy General Manager

8/10 - 좋아요

Kilsoo

2023년 12월에 6박 숙박함
답변 제공: A 님, 2023년 12월 17일
Dear Kilsoo,Thank you for taking your time to rate our facilities.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Aruna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean & convenient. Would have liked more fruit for breakfast
2023년 11월에 7박 숙박함
답변 제공: A 님, 2023년 12월 11일
Dear Aruna,Thank you for your valued feedback. It is really appreciated. I have taken note regarding your comments and advised the Executive Chef accordingly.Kind regards,AndrewDeputy General Manager

8/10 - 좋아요

YONEDA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
this hotel is "stay easy". stay safty. pay easy. that's nice for tourists.
2023년 11월에 4박 숙박함
답변 제공: A 님, 2023년 12월 11일
Dear Yoneda,Thank you for your feedback. We really appreciate it.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, enough safe parking spaces for all guests, clean and modern interior
2023년 11월에 6박 숙박함
답변 제공: A 님, 2023년 12월 11일
Dear Nic,Thank you for your valued feedback. It is highly appreciated. I am glad that you enjoyed your stay with us.Kind regards,AndrewDeputy General Manager

2/10 - 너무 별로예요

Wesley

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was broken from the beginning. Lift buttons broken, toilet was broken, housekeeping was extremely lazy and did not clean properly. Area was extremely unsafe for tourist. i wont be coming back here. o way in hell.
답변 제공: A 님, 2023년 12월 3일
Dear Wesley,Thank you for taking your time to give us feedback. My apologies for the inconvenience you have experienced whilst staying with us. I have escalated the points you raised to the relevant departments in order to have them resolved.Kind regards ,AndrewDeputy General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 11월에 7박 숙박함
답변 제공: A 님, 2023년 11월 28일
Dear guest,Thank you for taking your time to rate our facilities.Kind regards,AndrewDeputy General Manager

8/10 - 좋아요

Ricky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
My hubby and I stayed for 6 nites. The room is clean but small. The high stool at the table was very uncomfortable and much higher than expected. It would be good if there is space for a proper wardrobe and writing table with a proper chair. There is not many food choices in the neighbourhood. That is a real setback.
2023년 11월에 1박 숙박함
답변 제공: A 님, 2023년 11월 28일
Dear Ricky,Thank you for taking your time to rate and comment about our facilities. We really appreciate the feedback. My apologies for any inconvenience you experienced whilst staying with us. Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

C

2023년 11월에 4박 숙박함
답변 제공: A 님, 2023년 12월 16일
Dear C,Thank you for taking your time to rate our facilities.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Otak

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the services they're good people
2023년 11월에 6박 숙박함
답변 제공: A 님, 2023년 11월 21일
Dear Otak,Thank you for taking your time to rate and comment about our facilities. We really appreciate the feedback.Kind regards,AndrewDeputy General Manager

6/10 - 괜찮아요

Eureka

2023년 11월에 1박 숙박함
답변 제공: A 님, 2023년 11월 19일
Dear Eureka,Thank you for rating our facilities.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Hervé Junior

2023년 11월에 4박 숙박함
답변 제공: A 님, 2023년 12월 11일
Dear Hervé Junior,Thank you for rating our facilities. We really appreciate it.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

SHINSAKU

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
週末旅行で利用
週末旅行で利用しました。懸案の治安ですが、ホテル周辺は、問題なく、明るい時間でしたらウォーターフロントまで歩いていけました。 ホテルのスタッフは、フレンドリーで、治安や美味しいお店など質問すると的確に回答してくれました。 部屋も清潔でWifiも問題なくつながりました。
2023년 11월에 2박 숙박함
답변 제공: A 님, 2023년 11월 19일
Dear SHINSAKU,Thank you for taking your time to give us feedback. it is really appreciated.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Simon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great business hotel.
2023년 10월에 7박 숙박함
답변 제공: A 님, 2023년 11월 19일
Dear Simon,Thank you for rating our facilities.Kind regards,AndrewDeputy General Manager

8/10 - 좋아요

Miriam

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Zimmer waren schön und modern. Das Personal war freundlich, früher checkIn war ohne Aufpreis möglich, Lage gut für diverse Ausflüge
2023년 10월에 3박 숙박함
답변 제공: A 님, 2023년 10월 26일
Dear Miriam,Thank you for taking your time to give us feedback. We really appreciate it. I am glad you enjoyed your stay with us.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Mpho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast challenges
I found the breakfast service ineffective due to delays in replacing finished food items and utensils.
2023년 10월에 2박 숙박함
답변 제공: A 님, 2023년 10월 26일
Dear Mpho,Thank you for taking your time to give us feedback. I have taken note of your comments regarding breakfast and have addressed with the Exec Chef. M apologies for the inconvenience it caused whilst staying with us.Kind regards,AndrewDeputy General Manager

10/10 - 훌륭해요

Sharon

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked this place. The housekeeping guy i think he said Eric was his name, i do not recall well but he was the supervisor or something on the 18th he helped me a lot. I appreciated how he made arrangements to service my room in the afternoon since i was tired and needed more sleep considering friday the other lady had told us they closed housekeeping at 14hr. I was so grateful 🙏 reception stuff is also very helpful and professional. It was a pleasant stay in general. Safe neighbourhood and breakfast was my ultimate favourite. The view from my room was lovely too. Capetown is beautiful. For that price I can recommend it to a friend any day
2023년 9월에 5박 숙박함
답변 제공: A 님, 2023년 9월 30일
Dear Sharon,Thank you for taking your time to rate and give us feedback. I am delighted that you enjoyed your stay with us. I appreciate your mentioning of the staff that assisted you.Kind regards,AndrewDeputy General Manager

8/10 - 좋아요

Brooke

2023년 9월에 1박 숙박함
답변 제공: A 님, 2023년 9월 29일
Dear Brooke,Thank you for taking your time to rate our facilities.Kind regards,AndrewDeputy General Manager

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
For the price, this hotel is exemplary!
I was just staying for one night before moving to another hotel that had no open rooms, but I was pleasantly surprised. The room was very clean albeit small. It would not have been comfortable for two people, that is for sure. The staff were incredibly friendly and proactive, too. They managed to carry over just about everything from a 5 star experience that you can expect for the insanely good price and location. The only downfall was the breakfast. I wish that they would charge and then give you more selection. There was not a single fruit available, and then the rest of the selection was rather small. It was also very VERY loud, but the staff can hardly do anything about that.
2023년 9월에 1박 숙박함
답변 제공: Sbu 님, 2023년 9월 21일
Dear Daniel, thank you for taking your time to give us feedback. It is really appreciated. My apologies for the service shortcoming you experienced whilst staying with us. I have escalated your concerns to the relevant head of departments in order to have them addressed. Kind regards, Sibusiso Skosana Guest Service Manager

10/10 - 훌륭해요

Deon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sibusiso Skosana 님, 2023년 9월 13일
Dear Deon, Thank you for taking your time to rate our facilities. We really appreciate the feedback. Kind regards, Sibusiso Skosana Guest Services Manager

8/10 - 좋아요

Deon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sibusiso Skosana 님, 2023년 9월 13일
Dear Deon, Thank you for taking your time to rate our facilities. We really appreciate the feedback. Kind regards, Sibusiso Skosana Guest Services Manager