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선 벨 로지 여행 후기

3 out of 5
선 벨 로지
8 Leipoldt Street, De La Hey, Bellville, Cape Town, Western Cape

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 7개 이용 후기 중 3개" "
평점 8 - 좋아요. 7개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 7개 이용 후기 중 1개" "
평점 4 - 별로예요. 7개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 7개 이용 후기 중 1개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Laatste nacht in Kaapstad
Een zeer tof verblijf met super vriendelijk en behulpzaam personeel. Ze stelden zelf voor om een diner te maken wat uiteraard ook heerlijk was. Het ontbijt werd vers voor je klaargemaakt. Een echte aanrader en niet ver van de luchthaven
2021년 12월에 1박 숙박함

8/10 - 좋아요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
value for money
Lionel and his staff were amazing - he went to the shop to buy our choice of wine and picked us up and delivered us back to the airport on time and cheerfully. A great Budget Guest House close to the airport with a shuttle service. Be sure to ask about Dinner timing as it’s early for Europeans. Maybe not a safe area for a single person to go out at night.
2020년 1월에 1박 숙박함
답변 제공: Lionel 님, 2020년 1월 30일
Thank you Jacqueline, we look forward to welcoming back to Stay. we appreciate you feedback and will look into our dinner times etc. greetings Lionel and Marelie Dreyer

10/10 - 훌륭해요

Tania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
a very pleasant experience indeed
2017년 8월에 3박 숙박함
Thank you for your visit with us. Hope to see you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from home.
We stayed in the 'annexe' of the Sun Bell Lodge next door due to a large party of guests in the main guesthouse. Our stay was over New Year and the holidays. We really enjoyed the home away from home feeling of the place and being far enough away from the city to be quiet but not too far that we could not enjoy it freely. Any minor teething issues were dealt with in a very friendly and efficient manner. We would definitely stay here again!
답변 제공: General Manager 님, 2017년 3월 6일
thank you for the great review, please come and visit us again, and we will keep our standards high, have a blessed day. Greetings, management

2/10 - 너무 별로예요

Dereck

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst BnB EVER!!!!
On arrival we put into rooms 17 & 18, this is in another house, 2 houses down the street, it was absolutely shocking, disgusting, something cooking in the kitchen that was stinking out the whole house, no keys for the rooms, no WiFi, no minibar, no kettle, no premium bedding! no remotes for TV, our one rooms door handle was broken! on complaining to the young training manageress we were moved into the main house, still no kettle in the rooms. the other guests were very loud. we were never approached by the owner/manager to apologize, the young trainee was very kind & apologetic. the food was way below standard, no fruit salad was served, on request we were given an apple! the parking is a nightmare, there is NOT enough parking for the rooms, i had to move my car every night & ask for others to move theirs every morning! the quality of the stay was atrocious! we will NEVER return. the photo's on the web are completely misleading! we had a 5 night stay & the bedding was never changed! twice we returned to find our rooms standing open & unlocked! mosquito's were bad, no tabard was supplied, once we returned at the end of the day & no towels were available. this was the worst business trip to CT ever, will never use them again!
답변 제공: General Manager 님, 2017년 1월 1일
Dear Guest, thank you for your feedback, We would like to apologize for your unsatisfying stay at Sun Bell Lodge. We however do maintain good standards and services at our 3 star accredited Guest House. I was on Honeymoon whilst you where accommodated at Sun Bell Lodge, We will look into your feedback and the responsible staff member(s) will need to give me feedback, I would like to ensure you that for 11 years that i have had the guest house we have never had such bad reviews. If for what ever reason you come down to Cape Town again, we would like to welcome you back at a FOC for 2 nights. We appreciate your honest feedback and I will ensure that our standard will be upholding throughout. Thank you for your time to write the review. We wish you a prosperous 2017 and hope you would visit our establishment again. Greetings Lionel Dreyer

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ticked all boxes pleasantly
Exactly what we were looking for. Service was friendly and fau7ltless
답변 제공: Sun Bell Lodge Manager 님, 2017년 1월 1일
Good Day Wotif. Thank you for your feedback, we will always strive to have happy travelers who have stayed over at Sun Bell Lodge. Thank you for your feedback. Lionel

6/10 - 괜찮아요

Debbie 님, Uk

별로예요: 숙박 시설 상태 및 시설
Not what we were expecting
We booked this guest house due to it being close by the airport (11km). In this respect it met our expectations. We booked a luxury suite and found it really wasn't luxury at all but I suspect it was just bigger and with a bigger bathroom than the other rooms there. The website doesn't show many photos. Whilst Sun Bell Lodge was ok I think it is more suited to students and backpackers than it was for us. The property is in a less than celubrious area and in fact was quite a run down area. The pool was tiny and lacked maintenance and needed cleaning out. The outside area whilst good enough to sit around in it was quite dingy. We only stayed one night and in the morning got up to find breakfast, which was right next to the luxury suite, was a communal affair for about 20 people. Cereal, bread, toast etc and a cooked breakfast was offered. Everyone who worked there were extremely polite and welcoming but we just did not fit in with the casual arrangement of the place. The wall from reception to bedroom was covered in graffiti and signatures of past visitors - this didn't look attractive. The iron bars on the windows indicated the sort of area we were staying in and this was a cause for concern. Having said that there was a very secure entry gate into the driveway. For people who are used to staying in the more communal/hostel type of place this is ideal and the accommodation itself is safe. I would be concerned, however, at the locality.
답변 제공: Sun Bell Lodge Manager 님, 2017년 1월 1일
Good Day Debbie, thank you for your feedback. Sun Bell Lodge are in fact a 3 Star accredited/Graded Guest house. the Graffiti is not just your average client or past guest, in matter of fact it is Celebrities from around the world but mainly South Africa who wrote pleasant comments on their stay. We are sorry we did not completely satisfy your stay. For future reference, please do select a place that would suite your needs better. We will however strive to live up to our standards and good name and we will ensure if you ever return, to Sun Bell Lodge, we will pleasantly welcome you and ensure our best. Thank you for your feedback. Greetings Lionel