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주메이라 카프리 팰리스 여행 후기

5 out of 5
주메이라 카프리 팰리스
Via Capodimonte, 14, Anacapri, NA

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 132개 이용 후기 중 104개" "
평점 8 - 좋아요. 132개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 132개 이용 후기 중 5개" "
평점 4 - 별로예요. 132개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 132개 이용 후기 중 1개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.8/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Mauricio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
muy buen servicio, muy recomendable, el spa no se me hizo acorde
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptional quality throughout.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Tamir

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location. Wonderful staff and service!
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Bruna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing service and food!
2023년 9월에 4박 숙박함

8/10 - 좋아요

Farahnaz

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our third time at this hotel. We had a great time overall but they have to pay more attention to the condition of the rooms. There was a water dripping sound in our room very annoying in the middle of the night and they changed our room and the new room was bloody cold and the air conditioning was not working properly to turn it off. Breakfast was great and the restaurant at the roof top was good. Spa was nice and we enjoyed our stay.
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

paul

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Harman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Gregory 님, whitestone

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place with amazing service. The food and pastries at the Il Riccio were also great! Highly recommend
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Amazing hotel with fantastic service. Highly recommend this hotel in Anacapri. Zuma on the rooftop is a nice addition. Beautiful pool and great breakfast.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Brankica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

Masato

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
大変素晴らしいオモテナシを頂きました。次回のカプリ島もカプリパレスで決まりです♪
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Michelle

2023년 7월에 2박 숙박함
답변 제공: Capri Palace Jumeirah 님, 2023년 8월 11일
Dear Michelle,Warm greetings from Capri Palace Jumeirah. We hope this message finds you well.Firstly, we would like to express our sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. We would also like to thank you for having taken the time to share your experience.We value your kind patronage; therefore, we were deeply concerned to read that your overall stay did not meet your expectations. This is certainly not representative of the level of service we strive to achieve and are renowned for.Apologizing for any inconvenience, we hope to have a fresh opportunity to welcome you back at Capri Palace Jumeirah to demonstrate our commitment to excellence.Best regards,Capri Palace Jumeirah's Guest Relations Team

8/10 - 좋아요

dong

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

abdul hassan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is very friendly
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

jacob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Five star hotel in Capri! Service = 10/10 Property = 10/10 Highly recommend!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Luciana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely amazing stay at the Capri Palace! All staff are charming in particular Roberto who assisted us with care and consideration around the pool. This is a beautiful hotel with amazing facilities- a total gem!
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Heather

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A very disappointing experience
Unfortunately we were returning to the Capri Palace after many years and we were not told that our 3 nights were the last before they closed for season. The hotel was cold, our suite was not at 5 star level with the basics in need of repair, the water in the shower was not hot and there was hammering through the night outside our room, the spa closed early one evening with no notice, the housekeeping did not replace basics like tissue or toilet paper and as we were having breakfast the last day of our stay, staff were cleaning out the hotel as we were still staying there as guests. It was the most disappointing experience. The management did offer some adjustment after my husband discussed all the issues and he did apologize.
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Clarisel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing!!!
2022년 9월에 1박 숙박함

4/10 - 별로예요

YOSHINAO

2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Natalie

2022년 9월에 3박 숙박함

10/10 - 훌륭해요

Steven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Incredible service, beautiful pool and bar area.
2022년 9월에 4박 숙박함

2/10 - 너무 별로예요

Aleczander

2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Alexander

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful property. Spacious, clean beautiful rooms. Superb service. Above and beyond service staff. Wonderful property - definitely would recommend.
2022년 6월에 2박 숙박함
답변 제공: Ermanno Zanini 님, 2022년 6월 15일
Dear Alexander, Warm greetings from Capri Palace Jumeirah! Firstly, allow me to express my sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. I would also like to thank you for having taken the time to share your precious comments. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your kind recommendation and recognition towards our rooms, services, property and staff. I look forward to sharing your feedback with the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations, thus making every stay memorable. Thank you, once again, for choosing to stay at Capri Palace Jumeirah. We look forward to welcoming you back again in the future. With kind regards, Ermanno Zanini General Manager del Capri Palace Jumeirah & Burj Al Arab, Regional Vice President Southern Europe Jumeirah Group

10/10 - 훌륭해요

ERIC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top !!!
2022년 6월에 2박 숙박함
답변 제공: Ermanno Zanini 님, 2022년 6월 15일
Dear Eric, Warm greetings from Capri Palace Jumeirah! Firstly, allow me to express my sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. I would also like to thank you for having taken the time to share your precious comments. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback such as yours, which further encourage us to fulfil our mission to deliver service beyond expectations, thus making every stay memorable. Thank you, once again, for choosing to stay at Capri Palace Jumeirah. We look forward to welcoming you back again in the future. With kind regards, Ermanno Zanini General Manager del Capri Palace Jumeirah & Burj Al Arab, Regional Vice President Southern Europe Jumeirah Group

10/10 - 훌륭해요

christopher

2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Meredith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning property in Anacapri. Beautiful suites with all the amenities, self closing blinds, dyson dryers etc. Very friendly staff and concierge, who will help with any travel request (ex ferries, trains, shuttle)
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Valerie Starr 님, LAKE SHERWOOD

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was an amazing hotel with incredible service. Hotel bar was perfect for sunsets, the breakfast was divine and the location was unbeatable.
2021년 9월에 3박 숙박함

10/10 - 훌륭해요

Farahnaz

2021년 9월에 3박 숙박함

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 9월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Capri ist toll und das Jumeirah exzellent!
Hervorragende Bar und exzellentes Michelin Restaurant, auch der Pool lädt zum Verweilen ein! Capri ist generell Fussgänger-freundlich und sicher einen mehrtätigen Besuch wert! Das Jumeirah hat hierzu eine tolle und ruhige Lage, auch an kleinen Geschäften mangelt es in der Umgebung nicht.
2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Mariushka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is an absolute palace! Our stay was way too short to enjoy this hotel AA much as we wanted. However, we had the most amazing spa treatment/experience! Clara was incredible and everyone within the staff! It’s a hidden gem! Definitely coming back!
2021년 8월에 1박 숙박함
답변 제공: carmen 님, 2021년 9월 4일
What a pleasure to read about your satisfaction regarding our property and our spa treatment! Cannot wait to welcome you again to surprise you once more and let you live another special experience! With our very best regards,

10/10 - 훌륭해요

Alfredo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous hotel with great food. Excelent staff, specially Antonio the barman.
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wunderschöne Lage, absolut saubere und gepflegte Anlage, ausgezeichnete Küche und Service, hochprofessionelle Mitarbeiter
2021년 8월에 3박 숙박함
답변 제공: carmen 님, 2021년 8월 17일
Thank you for choosing Capri Palace for your stay and thank you for taking the time to give us your lovely feedback. The compliments to the staff will be passed on and we are looking forward to offer you another exquisite experience next time on the Blue Isle. Best regards

10/10 - 훌륭해요

Shimshon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradise
Perfect hotel with very high hospitality enjoyed it .
2021년 6월에 2박 숙박함
답변 제공: carmen 님, 2021년 7월 6일
Thank you for choosing Capri Palace for your escape and thank you for taking the time to give us your lovely feedback. From all of us we send our sincere regards and we hope we will be welcoming you soon again.

10/10 - 훌륭해요

JEAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 8월에 2박 숙박함

8/10 - 좋아요

Stefan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent and friendly customer service in a beautiful hotel. So glad we chose Anacapri rather than Capri Town as it is much more peaceful.
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel I have stayed in . My wife and I returned to capri and decided to stay at the Capri Palace again ( our last stay was October 2017). Everything was perfect once more. Yes it can be expensive for drinks etc but we are out exploring most of the day. Staff are all excellent.
2019년 10월에 3박 숙박함
답변 제공: Carmen 님, 2019년 10월 15일
Many many thanks for sharing your joyful feedback with us but especially for having chosen the Capri Palace once again. There is nothing better than to receive compliments from our guests regarding our staff. We would be pleased to welcome you again in the next future and try to surprise you more and more! Warmest regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Semplicemente meraviglioso sicuramente nella top 10 delle strutture più belle al mondo per organizzazione e location.
2019년 9월에 1박 숙박함
답변 제공: carmen 님, 2019년 10월 19일
Leggiamo con grandissimo piacere del suo entusiasmo per la sua recente esperienza al Capri Palace e le siamo molto grati per le parole di elogio nei nostri confronti . Augurandole uno stupendo fine settimana, La salutiamo cordialmente.

10/10 - 훌륭해요

Petra Daniela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice hotel, very kind staff, attentive, friendly and helpful. the property is expensive but you get a luxury experience. the service is very dedicated, the hotel is spotless, breakfast is a real treat. we were very happy and can only recommend the hotel!
2019년 10월에 4박 숙박함
답변 제공: Carmen 님, 2019년 10월 17일
Dear Ms Petra, we wish to thank you so much for sharing your great feedback in particular for the nice comments regarding the staff. We all appreciate it so much. We all look forward to welcoming you again and we thank you for the enthusiasm you are able to transmit with your nice words. With our very best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: carmen 님, 2019년 10월 17일
Many, many thanks for having chosen the Capri Palace! We all hope we will have soon the pleasure of welcoming and assisting you again. Best regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic service all around
We have stayed at many luxury resorts but rarely before experienced this fantastic level of attentive service. Everything, from reception to housekeeping to pool service was perfect. Not to mention L’Olivo the two star restaurant. And the breakfasts. I could go on and on. You can not be in a better location in Anacapri. Splurge on a sea view room if you can.
2019년 10월에 4박 숙박함
답변 제공: carmen 님, 2019년 10월 17일
Cheery Greetings from ther Blue Isle! We can hardly find the right words to thank you for this special feedback. It is so good for us to have such an important confirmation from your side, that is the important role we had in bringing the whole experience together. We are also glad you have enjoyed our Restaurant and the staff assistance. We all look forward to welcoming you soon again and we thank you once more for your fantastic support! With our very best regards,

10/10 - 훌륭해요

John R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Gin is Up
Beautiful hotel with lovely service. The bar is world class and rivals London’s best. One of the best gin selections on the planet. I highly recommend the facility and the service. We made a last minute decision to extend what was a terrific stay in Capri. The Hotel only added to our experience!
2019년 9월에 1박 숙박함
답변 제공: carmen 님, 2019년 10월 17일
Dear John, What a pleasure to read about your satisfaction regarding our property and our services! All the staff wish to thank you for the kind appreciation. We are all really pleased we managed to let you experience a positive stay with us. We all look forward to welcoming you soon and we send our kindest regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
The hotel and the service provided was faultless. Perfect location to explore Anacapri.
2019년 9월에 2박 숙박함
답변 제공: carmen 님, 2019년 10월 17일
We are so pleased to read about your positive feedback! We are glad that you liked the quietness of this special location too! We hope we will be able to welcome you soon. A grateful and sincere thank you from all of us! Warmest regards

10/10 - 훌륭해요

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단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check in was easy and the property is fabulous . The staff was super nice and friendly .It’s walking distance to town where you can enjoy a gelato or two . The pool area was a little small for this property size . All of the chairs were taken early . The restaurant they own had a Michelin rating but it was overpriced and the food was the worst I’ve had on my 14 day tour of Italy . It was offsite and not as pretty as they make it look on the website . Very disappointed that it was the worst food and the most expensive .
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

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출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location, amazing views, excellent service, truly 5 Star!
2019년 9월에 1박 숙박함
답변 제공: carmen 님, 2019년 10월 17일
Many, many thanks for having chosen the Capri PalaceI We wish to thank you for your nice comments and I hope we will be able to do even more next time!! With our very best regards,

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional in every way
Our stay was incredible, from the stunning room to the attention to detail in every aspect. The staff went above and beyond to create a wonderful feel in such a lovely environment. The pool is wonderful as is the incredible extensive gin menu. The restaurant was a magic experience, an absolute must even if not staying in the hotel. We will definitely stay again
2019년 9월에 2박 숙박함
답변 제공: Carmen 님, 2019년 10월 17일
Dear Angela, You cannot imagine how happy we all are reading your impressions about your stay at the Capri Palace! This is the real success for us. We really hope you will be able to return to the Capri Palace soon and have the chance to share with us another amazing experience. From all of us we send our sincere regards