Guests sip morning coffee in the garden before enjoying fine Italian cuisine at Sereno restaurant, then head to the rooftop bar for spectacular sunset views
Hotel Cayena Caracas offers a luxurious retreat in the heart of the city. Relax by the outdoor pool with sun loungers and umbrellas or book a rejuvenating sports massage at the spa. Enjoy high-speed WiFi and the proximity to vibrant Altamira Square.
Located in La Castellana, a neighborhood in Caracas, Hotel Cayena Caracas a LHW is near a metro station. Don't miss out on a visit to Centro de Arte La Estancia. Spend some time exploring the area's activities, including golfing. Visit our Caracas travel guide
Av. José Angel lamas y El Bosque, Av. Principal de La Castellana, Caracas, Miranda, 1060
What's nearby
Altamira Square
9 min walk - 0.8 km
Centro de Arte La Estancia
15 min walk - 1.3 km
Plaza los Palos Grandes
16 min walk - 1.4 km
Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos
7 min walk - 0.7 km
Sambil Caracas Commercial Center
16 min walk - 1.4 km
Getting around
Altamira Station
11 min walk
Caracas Station
25 min drive
Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
45 min drive
Restaurants
El Mundo Del Pollo
5 min walk
Gran Horizonte
6 min walk
McDonald's
6 min walk
Plan B
6 min walk
Fresh Fish Market & Café
6 min walk
About this property
Hotel Cayena Caracas a LHW
Luxury hotel near Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos
Located close to Altamira Square and Centro de Arte La Estancia, Hotel Cayena Caracas a LHW provides a poolside bar, a free daily manager's reception, and a rooftop terrace. Treat yourself to spa services, such as reflexology or a sports massage. The on-site Italian cuisine fine-dining restaurant, Sereno, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
Other perks include:
An outdoor pool along with sun loungers and pool umbrellas
Free valet parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and meeting rooms
Concierge services, a gift shop, and a banquet hall
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Extra amenities include:
Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
Rainfall showers, designer toiletries, and hair dryers
42-inch LED TVs with cable channels
Wardrobes/closets, free infant beds, and daily housekeeping
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) during limited hours on request
Area shuttle (surcharge)
Free secured, covered valet parking on site
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; USD 30 to 60 for adults and USD 30 to 60 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Free daily manager's reception
Restaurants on site
Sereno
Things to do
24-hour gym
Outdoor pool
Family friendly
In-room crib
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Turndown service
Business services
24-hour business center
7 meeting rooms
Conference center (495 square feet of space)
Coworking space
Outdoors
Garden
In a nature reserve
Pool loungers
Pool umbrellas
Rooftop terrace
Spa
In-room massages
Reflexology
Sports massages
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 79.0 per day
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 30 to 60 for adults, and USD 30 to 60 for children
Airport shuttle fee: USD 336 per vehicle (roundtrip, maximum occupancy 3)
Airport shuttle fee per child: USD 280 (roundtrip), (up to 12 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 79.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hotel Cayena-Caracas
Cayena Caracas
Cayena Caracas
Hotel Cayena Caracas Hotel
Hotel Cayena Caracas Caracas
Hotel Cayena Caracas Hotel Caracas
Frequently asked questions
Does Hotel Cayena Caracas a LHW have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.
How much does it cost to stay at Hotel Cayena Caracas a LHW?
As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Cayena Caracas a LHW on Mar 18, 2026 start from ₩804,126, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Cayena Caracas a LHW pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Valet parking is free at this property.
What time is check-in at Hotel Cayena Caracas a LHW?
Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hotel Cayena Caracas a LHW?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Hotel Cayena Caracas a LHW provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 336 per vehicle applies.
Where is Hotel Cayena Caracas a LHW located?
Located in La Castellana, this luxury hotel is within a 10-minute walk of Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos and Altamira Square. Centro de Arte La Estancia and Sambil Caracas Commercial Center are also within 1 mi (2 km). Altamira Station is 11 minutes by foot and Chacao Station is 15 minutes.
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Reviews
Hotel Cayena Caracas a LHW Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This was THE BEST EXPERIENCE IN OUR LIVES!!! if you really want to feel like a million dollars and be treated like a King, PLEASE PLEASE and if you make it to Caracas, YOU HAVE TO GO TO THIS HOTEL... The staff I can say hands down is the best I have ever seen in my life, even in movies... the Outstanding treatment we got from the moment we arrived was again out of this world, the facilities are nothing but incredible, the attention to detail has no words.. But make sure to stay more than one night because you will definitely want to enjoy the hotel.. My wife and I had plans to stay only one night but after the first day we decided to stay 3 additional nights. There are no words to express the food in the restaurant, the again outstanding treatment of the staff and great place this hotel is. 1 Million points to everyone working there!.. and Thank you!!..
If you are looking for privacy and an excellent service, Cayena is the place to stay. Beautiful decoration. Excellent amenities. Is like a bubble in a trouble city.
A Caracas per lavoro. città pericolosa, paese pericoloso. questo hotel dà la sicurezza di tutto. ed ogni confort e sta nella zona migliore della città. e' qui che dovete andare se vi recate da queste parti.