- 좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the few hotels within the castle walls
One of the few hotels within the Carcassonne castle. So one can't get access to it by car. The guest has to park his or her car at the Welcome Centre on the outskirts of the castle, and the hotel provides transportation between the Welcome Centre and the hotel. The service was very impressive, but this information should be given before the guest finalizes his or her reservation. After receiving the message that I could not go further than the Welcome Centre, I made an enquiry to the hotel about the means of getting to the hotel with a big luggage. I didn't get any reply, but in the end there was no problem. My room was pretty spacious, but it was a ground floor room with the window directly facing a street. I had to put the curtain on all the time, and the room had to remain dark. The staff were kind and attentive.