Mercure Carcassonne la Cite Hotel

Property class: 4

Choose dates to view prices

Located close to Château Comtal and Narbonnaise Gate, Mercure Carcassonne la Cite Hotel provides a poolside bar, a terrace, and a garden. The on-site local cuisine restaurant, La Table de l'Olivier, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is ₩113,223
₩133,722 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Classic Twin Room, 2 Twin Beds

A bedroom with a bed, a wall-mounted abstract painting, a bedside table with a book, and a nightstand.

Twin Room, Classic Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege Room with 1 double bed and 1 single sofa bed

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Privilege Room with 1 double bed and 1 single sofa bed

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, two bedside lamps, a wooden headboard, and a window with blinds.

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Room - two single beds and a trundle bed for 2 people

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Privilege Room - two single beds and a trundle bed for 2 people

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
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About the neighborhood

Located in Carcassonne, Mercure Carcassonne la Cite Hotel is in the city center and near the airport. Notable landmarks in the area include Basilica of St. Nazaire and St. Celse and Château Comtal, and travelers wishing to experience a bit of culture can try Theatre Jean Deschamps. Pont-Neuf de Carcassonne and Narbonnaise Gate are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Carcassonne travel guide
Map
18, Rue Camille Saint-Saens, Carcassonne, Aude, 11000

What's nearby

  • A historic castle with a conical tower, stone walls, and a surrounding moat.
    Historic Fortified City of Carcassonne
    6 min walk - 0.6 km
  • A historic stone castle with multiple towers and a cobblestone pathway leading to an arched entrance.
    Aude Gate
    11 min walk - 1.0 km
  • Château Comtal
    6 min walk - 0.6 km
  • Le Musée de la Torture de Carcassone
    8 min walk - 0.7 km
  • Theatre Jean Deschamps
    11 min walk - 0.9 km

Getting around

  • Carcassonne Station
    9 min drive
  • Carcassonne (CCF-Pays Cathare)
    17 min drive

Restaurants

  • Le Patio de la Cite
    7 min walk
  • Maison du Cassoulet
    6 min walk
  • La Taverne du Chateau
    6 min walk
  • Restaurant La Barbacane
    9 min walk
  • Le Trouvère
    6 min walk

About this property

Mercure Carcassonne la Cite Hotel

  • Upscale hotel near Château Comtal
  • Located close to Narbonnaise Gate and Aude Gate, Mercure Carcassonne la Cite Hotel provides a poolside bar, a terrace, and a garden. The on-site local cuisine restaurant, La Table de l'Olivier, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also find perks like:
    • A seasonal outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), an electric car charging station, and bicycle parking
    • A banquet hall, an elevator, and smoke-free premises
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 80 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Blackout drapes/curtains and sound-insulated walls
    • TVs with satellite channels
    • Recycling, electric kettles, and daily housekeeping

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The price is ₩73,006
₩87,594 total
includes taxes & fees
Nov 7 - Nov 8
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Frequently asked questions

Does Mercure Carcassonne la Cite Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–8:30 PM.

How much does it cost to stay at Mercure Carcassonne la Cite Hotel?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Mercure Carcassonne la Cite Hotel on Nov 8, 2026 start from ₩113,223, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Carcassonne la Cite Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Carcassonne la Cite Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Carcassonne la Cite Hotel?

Check-out is at noon. Late check-out is available for EUR 40.

Where is Mercure Carcassonne la Cite Hotel located?

Located in the heart of Carcassonne, this hotel is within a 5-minute walk of Château Comtal and Narbonnaise Gate. Aude Gate and Basilica of St. Nazaire and St. Celse are also within 10 minutes. Carcassonne Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Carcassonne la Cite Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 257 out of 377 reviews
Rating 8 - Good. 88 out of 377 reviews
Rating 6 - Okay. 24 out of 377 reviews
Rating 4 - Poor. 7 out of 377 reviews
Rating 2 - Terrible. 1 out of 377 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and great staff. Good location, walkable to the fortress.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & safe location
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy beds a little crowded pool wise but definitely a good choice to explore the area
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great amenities. The pool was good and well maintained. The hotel is in a great location for the medieval town. The staff were very friendly and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel with very helpful and nice staff. Good value and decent range for buffet breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. Views of the walled city right from our room. On site parking was a key factor for us as well.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very friendly, perfect location to visit La Cité. We parked our 7 mtr Motorhome easily. Gardens were a treat. Everything was well maintained. Great food and good selection of wines. Would definitely recommend and will visit again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff,good restaurant.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely stay. One of the friendliest hotels I’ve recently stayed at. Room was large and comfortable. Facilities are great and we made use of the pool in the heat wave. Location is fabulous and only a 5 min walk to the medieval city. Thank you so much for a lovely stay.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
The staff were great and location is very good
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just next to the castle. Very friendly and helpful staff. Comfortable room. Breakfast was great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A great stay, very comfortable and a great location
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , lovely friendly staff, walkable to the city
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and very functional. Air conditioning worked perfectly well. Checking was quick and efficient no unexpected issues at all Staff very helpfull. Breakfast quite nice for the value. Very clean I wish we had another day to enjoy the pool and outside areas it looked very inviting.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean facility, friendly staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Our room with spacious and the staff was just super.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with a marvelous location! Easy walking distance from the Cité!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and great location in a beautiful place.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night here lovely hotel great location near the old medieval part of Carrcassone
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location,clean property, easy parking, helpful staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good rooms, ideal location for Carcassone visit as only a 5 min walk to the entrance of the walled city.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our family with small children had a great stay. Clean, comfortable, spacious rooms and an excellent breakfast.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Convenient to the cite Breakfast was excellent. Staff friendly and helpful. Would stay again
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very good hotel and reception staff
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff are very good on check in
Stayed 3 nights in Jun 2025