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“I don't think I've ever been made to feel so unwelcome at a hotel or B'n'B. We were using public transport. We were dropped off by taxi at 10am. Obviously we weren't expecting to check in but I've never stayed anywhere where luggage storage isn't available. The owner's immediate reaction was to tell us we check in isn't until 2. She did allow us to leave the luggage but I was taken aback at the unwelcoming attitude. We came back at 2. Owner complained that she had no details about the booking....

“We enjoyed our harbour view room very much. There was always something going on around the harbour. it was quite a long way to the main Falmouth attractions so we ate mostly at the hotel . The food and drink at the hotel was quite pricey but perhaps on a par with other hotels in the area. The breakfast was good and plentiful. The staff were helpful . The surroundings were a bit drab and the outside space quite limited and close to the road. The hotel was in need of decoration in some areas....

“Coffee machine leaking. Pub food / cider not very good. WiFi intermittent. Comfortable beds, good shower, close to hospital”

“Good & clean”