답변 제공: Jessica M. -- Guest Services 님, 2022년 7월 26일
Hello, Sungchul! Thank you for reviewing your experience and choosing our property. We are using a translation service to respond in English, so please forgive any incorrect translations. I am happy to know that your stay went well and everything was comfortable and clean for you! I'm also glad you were satisfied with how close our hotel is to Lake Tahoe. We sincerely appreciate your kind and thoughtful feedback and appreciate the opportunity to share it with our team. We hope to see you next time you are in Carson City! Best wishes, Jessica M. -- Guest Services
8/10 - 좋아요
senghee
2022년 6월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
senghee
2022년 6월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2022년 6월 13일
Thank you for staying here and rating your experience, Senghee! We appreciate your feedback and we hope that we can look forward to serving you again in the future.
Sincerely, Jessica M. -- Guest Services
8/10 - 좋아요
Sae Jun
가족 여행
2020년 8월 11일
좋아요: 직원 및 서비스, 객실의 편안함
So so
그냥 일반적인 그 가격만큼의 서비스와 호텔. 조식은 괜찮았다. 좀 더 다양한 음식과 따뜻한 베이컨, 감자, 와플이
제공되었다.
Sae Jun
2020년 8월에 1박 숙박함
답변 제공: AO 님, 2020년 9월 28일
Thank you for staying with us we greatly appreciate your feedback !!!
10/10 - 훌륭해요
DAE SUNG
가족 여행
2020년 8월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
센스가 돋보이는 호텔
깨끗한 룸. 편안한 침대. 정말 좋았어요. 코로나때문에 위생을 신경쓰며 호텔을 골랐는데 핸드 와이프까지 챙겨주는 센스가 돋보였습니다. 아침에 나온 조식 또한 훌륭했답니다.
DAE SUNG
2020년 8월에 1박 숙박함
6/10 - 괜찮아요
Shrikanth
아이를 동반한 가족 여행, 가족 여행
2024년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room air conditioner was a mess, needs upgrade or repair. Too much noisy.
Shrikanth
2024년 4월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 4월 15일
Hello Shrikanth, thanks for sharing your feedback. I'm sorry to hear that you experienced excessive noise with your room's air conditioning unit. I appreciate that you let us know and I've shared these details with our Maintenance Director so we can investigate and take care of it right away. We hope you'll consider giving us another chance in the future so we can provide you a quieter stay. Kind regards, Jessica M. -- Guest Services
8/10 - 좋아요
Barbara
2024년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel
Barbara
2024년 4월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 4월 15일
Thanks for your sweet compliment, Barbara! We're glad you liked our hotel and had a nice stay with us. We hope we can look forward to hosting you again in the future. :) Best wishes, Jessica M. - Guest Services
10/10 - 훌륭해요
Christy
아이를 동반한 가족 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
Christy
2024년 4월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 4월 9일
Thanks for staying at our hotel and sharing your rating, Christy! We really appreciate your feedback and to know you had a pleasant experience with us. We hope to welcome you back the next time you're in the area. :) Best wishes, Jessica M. -- Guest Services
10/10 - 훌륭해요
Gennadiy
단체 여행, 가족 여행
2024년 3월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent friendly staff. Good breakfast!
Gennadiy
2024년 3월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 3월 28일
Thank you for the kind compliments, Gennadiy! We're thrilled you had a nice stay with us and liked your breakfast. I'll make sure your praise for our team's friendly service gets passed on to everyone and we hope to see you again the next time you're in the area! :) Best wishes, Jessica M. -- Guest Services
10/10 - 훌륭해요
Laura 님, Reno
가족 여행
2024년 3월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
Laura
2024년 3월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 3월 22일
Thanks for sharing your feedback, Laura! We're glad you had a great stay with us. We hope you'll come back and see us again the next time you're in Carson City! :) Best wishes, Jessica M. -- Guest Services
8/10 - 좋아요
Oleg
2024년 3월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Oleg
2024년 3월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 3월 15일
Thank you for rating your stay, Oleg! We're glad to know you had a pleasant experience with us and we hope to see you again in the future. Best wishes, Jessica M. -- Guest Services
10/10 - 훌륭해요
nomfanelo
2024년 3월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room smells funny
nomfanelo
2024년 3월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 3월 8일
Hi Nomfanelo, thank you for reviewing your stay. While I'm glad to see from your rating everything was otherwise pleasant, I'm sincerely sorry to learn about this odor you experienced in your room. I'm grateful that you let us know and I've sent your feedback to our Housekeeping team so we can look into this and freshen the area. We hope we can look forward to hosting you again the next time you're visiting the area! -- Jessica M., Guest Services
10/10 - 훌륭해요
Lisseth 님, Ca
2024년 3월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lisseth
2024년 2월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 3월 4일
Hi Lisseth, thank you for rating your stay with us! We're thrilled to know it was a 5-star experience for you and we hope to welcome you back in the future for another great trip. Wishing you safe travels in the snowy weather! -- Jessica M., Guest Services
10/10 - 훌륭해요
Aditya
아이를 동반한 가족 여행
2024년 2월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charging options for EV and convenient transport to South Lake Tahoe.
Aditya
2024년 2월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 2월 29일
Thank you for reviewing your stay, Aditya! I'm glad our EV chargers and Lake Tahoe accessibility were convenient for you and that you enjoyed your time here with us. We hope to host you again the next time you're visiting the area's stunning scenery! Safe travels, Jessica M. -- Guest Services
10/10 - 훌륭해요
Feng
2024년 2월 25일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Feng
2024년 2월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 2월 26일
Thank you for sharing your rating, Feng! We're thrilled to have earned your full 5-stars and we hope we can look forward to seeing you again in the future. Best wishes, Jessica M. -- Guest Services
10/10 - 훌륭해요
Lynda
아이를 동반한 가족 여행
2024년 2월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the breakfast and that you were able to walk around with out worrying, it felt very safe and clean.
Lynda
2024년 1월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 2월 22일
Thank you for taking the time to review your experience, Lynda! Your safety is our top concern and it's heartening to know you felt secure and comfortable staying here. I'll pass on your compliments about our breakfast and cleanliness to our chef and housekeeping team. We really appreciate knowing you had a great stay with us and we hope to see you again the next time you need lodging in the area! Best wishes, Jessica M. -- Guest Services
8/10 - 좋아요
Ella
가족 여행
2024년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Staff is very fun friendly.
Ella
2024년 2월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 2월 20일
Hello Ella, thanks for your kind review and feedback! We're glad you enjoyed our property and your stay with us, and we really appreciate your compliments about our friendly service. We take pride in going the extra mile for our guests and hope you'll come back and see us again the next time you're in the area. :) Safe travels! -- Jessica M., Guest Services
10/10 - 훌륭해요
Heather 님, Sacramento
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay. Very clean room
Heather
2024년 2월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 2월 19일
Hi Heather, thanks for taking the time to review your trip here and sharing your compliments about your room! We're delighted you had a nice experience with us and we hope we can look forward to hosting you again in the future. Best wishes, Jessica M. -- Guest Services
8/10 - 좋아요
Jason
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스
Jason
2024년 2월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 2월 20일
Thanks for rating your stay with us, Jason! It's wonderful to know you had a satisfying experience here. We hope you'll visit us again in the future so we can be sure that we earn your full 5-stars next time! Kind regards, Jessica M. -- Guest Services
10/10 - 훌륭해요
Cindi
가족 여행
2024년 2월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
Cindi
2024년 2월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 2월 19일
Thanks for choosing our hotel and sharing your compliment about our friendly team, Cindi! It's terrific you had a 5/5 stay with us and we hope to see you again in the future. Best wishes, Jessica M. -- Guest Services
10/10 - 훌륭해요
Aileen
2024년 1월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel
Aileen
2024년 1월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 2월 5일
Hi Aileen, thanks for your compliment and staying at our property! We're glad you enjoyed your time here and hope you'll come back and visit us again in the future. Kind regards, Jessica M. -- Guest Services
8/10 - 좋아요
Maureen 님, Yerington
2024년 1월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful.
Maureen
2024년 1월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 2월 5일
Hi Maureen, thanks for choosing our hotel and reviewing your experience! I'll share your compliment about our team's helpful and friendly service with everyone during our next meeting - they'll be super pleased to know they helped in making sure you had the best time here. :) We hope you'll come back and see us again soon! Best wishes, Jessica M. -- Guest Services
10/10 - 훌륭해요
Nancy
연인과의 여행
2024년 1월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, clean and quiet property. Free parking and breakfast is a plus! Will definitely be back.
Nancy
2024년 1월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 1월 29일
Hi Nancy, thanks for taking the time to review and share your compliments! We're glad you had such a nice stay here and that you found everything quiet, clean and comfy. We'll be looking forward to hosting you again the next time Carson City's in your destination list! Best wishes, Jessica M. -- Guest Services
10/10 - 훌륭해요
Kurt
2024년 1월 18일
Kurt
2024년 1월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 1월 19일
Thanks for rating your stay with us, Kurt! It's terrific to know you had a nice experience here and we hope we can look forward to hosting you again soon. -- Jessica M., Guest Services
8/10 - 좋아요
Maria
단체 여행
2024년 1월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A comfortable stay.
It was a short stay but we loved how conveniently located it was, how clean and nicely decorated the reception and dining/ reading area was. The rate is a little on the higher side tho.
Breakfast was ok - the variety was great but I did wish the options could have been a bit healthier. Maybe in addition to meat patties there could be spinach/ mushrooms for the eggs. The juices were super diluted and coffee was not strong.
Aside from that we had a wonderful stay. Thank you.
Maria
2024년 1월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 1월 19일
Hi Maria, thanks for your constructive feedback and compliments about our decorations, cleanliness and location! We're thrilled to know you had a wonderful stay overall and we're always grateful for suggestions on how we can improve. I'll make sure this gets back to our General Manager and Breakfast team so we can investigate healthy additions to our menu. Thanks again for staying here - we hope you'll come back and visit us again in the future! Best wishes, Jessica M. -- Guest Services
10/10 - 훌륭해요
Andy
2024년 1월 15일
Andy
2024년 1월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 2월 5일
Thanks for rating your stay, Andy! It's great to hear you had a nice time with us and we hope to see you again the next time you're visiting Carson City. Best wishes, Jessica M. -- Guest Services
10/10 - 훌륭해요
Cheryl
2024년 1월 13일
좋아요: 편의 시설/서비스
Great person that checked me in
Cheryl
2024년 1월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 1월 19일
Hi Cheryl, thanks for staying at our hotel and your sweet compliment about our Front Desk agent! I'm glad your check-in went well and I'll make sure to look into who was on duty so they have the chance to read it. We're thankful you chose us to host you and hope we can look forward to seeing you again soon. Sincerely, Jessica M. -- Guest Services
10/10 - 훌륭해요
Vincent
가족 여행
2024년 1월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Look no further. Book NOW! Best in Carson City
The entire building is Smoke Free. This was a big plus for me. Property is clean and surrounding area safe. Staff are helpful and friendly. Room was spacious, clean, beds comfortable and bathroom specious and clean. Plenty of hot options for breakfast. You'll pay a little more but for the service and comfort it can't be beat. I would stay here again.
Vincent
2024년 1월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 1월 4일
Thanks for your kind praise and review, Vincent! It's wonderful to hear you enjoyed sharing your holiday with us and found your room comfy, clean and spacious. We're grateful we had the chance to host you and hope we can look forward to seeing you again in the New Year! Best wishes, Jessica M. -- Guest Services
2/10 - 너무 별로예요
justin
2024년 1월 1일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Total rude front office manager & absolute lack of management. He charged deposit without any pets from
us & returned later. after calling 3 times each to front office
& manager on duty at 7 pm on decenber 29th 2023 no body pick up the phone & directly gone to report non moving window curtain & the rudest front guy replaced the battries & orderd this is not his duty, just a favour for
us.
After that also the remote worked one time & whole night
it made little up & down automatic & making creeping sound .
The beds are all worn out aged out & while laying making
"U" shape plunge making the best Horrible night even for
we being only average or below average body wt.
the worst thing even the shower gell & hand soap dispenser was empty.
on 30th dec 2023 at 9 am in the break fast area all food
was empty except i got one coffee and 2 pieces of bread. what a pleasant buffet -- i waited 10 minutes no
staff showed up or filled anything.
same day 11 am me & one another guest waited 15 minutes to find anybody in front office but nobody was
there.
At last an old lady we find cleaning breakfast area was
handed over the keys & wrote our name on key tag.
for the last 26 years i been travelling all over the world & i am a california resident & this property owner must train
to the worst front office manager & team.
justin
2023년 12월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 1월 4일
Hello Justin, thank you for your review. I'm genuinely sorry that your stay didn't meet your expectations and appreciate you bringing these concerns up. The service and room quality you observed are atypical for us and Management is investigating this situation further with the team members on duty. Though we experienced above average demand during this year's New Year holiday, we're looking into how we can prevent this from affecting our services and supplies in the future. We hope the next time you're in the area you'll consider giving us another chance after we make these improvements. Sincerely, Jessica M. -- Guest Services
2/10 - 너무 별로예요
Izabel
가족 여행
2023년 12월 30일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
When I booked it, it didn't say that the pool was under renovation, I had to look for another hotel and I'm having trouble getting my money back, terrible service from the hotel and from the hotel.com app
Izabel
2023년 12월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 1월 2일
Hello Izabel, thank you for your review. I apologize for the misunderstanding and inconvenience caused by our pool renovations. The notice for the pool was posted and active November 1st, 2023 through January 26th, 2024 on all Expedia party websites, including Hotels.com. This information can be located under "Fees and Policies: Renovations and Closures" as well as Frequently Asked Questions. Unfortunately, due to the reservation being booked December 10th for a stay beginning December 28th, this did not qualify for a refund under the terms of the reservation. We advise all guests to thoroughly read the fine print and reservation details as we are not directly affiliated with Expedia's practices or cancellation policies. I'm sincerely sorry that we couldn't accommodate your needs this time and we hope you'll consider giving us another chance in the future. Sincerely, Jessica M. -- Guest Services
10/10 - 훌륭해요
Briceyda
2023년 12월 30일
Briceyda
2023년 12월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2024년 1월 2일
Thank you for your review, Briceyda! It's fantastic to see you've had a great stay with us and we really appreciate you taking the time to share your rating. We hope you'll visit us again in the future! Sincerely, Jessica M. -- Guest Services
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2023년 12월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pet friendly!!!
Amazing stay! Great experience! Truly are pet friendly!
실제 이용하신 고객
2023년 12월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 12월 28일
Thanks for your kind review and choosing us to host you and your furry travel companion! We're glad to know you both had a comfy stay here and we hope to welcome you back again in the New Year. Happy Holidays! :) -- Jessica M., Guest Services
10/10 - 훌륭해요
Billy
연인과의 여행
2023년 12월 20일
좋아요: 숙박 시설 상태 및 시설
Ms Pujaya was Great!
Greetings
Information on restaurant
The Capital’s Christmas lights
WOW
Billy
2023년 12월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 12월 22일
Hi Billy, thanks for your kind review and praise for Pejuta's stellar service! I'll make sure your compliments get back to her and our whole team. It's wonderful you liked our digital restaurant guide and were able take in all the festive sights here in our area. We hope you have a terrific holiday season and that we'll see you again in the New Year! -- Jessica M., Guest Services
10/10 - 훌륭해요
Robin
출장 여행
2023년 12월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really appreciate the use of bulk containers for shampoo etc and the reduction in waste, also by reducing the room servicing levels to every other day.
Robin
2023년 12월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 12월 22일
Thanks for your review and choosing us to host you, Robin! It's great to know you appreciated our eco-friendly developments with the installation of our new bulk bath products and service schedule. We're glad you took the time to share that with us and we hope to offer more environmentally friendly options in the future. Best wishes and happy holidays! -- Jessica M.,Guest Services
10/10 - 훌륭해요
Connie
2023년 12월 15일
Connie
답변 제공: Jessica M. -- Guest Services 님, 2024년 2월 5일
Thanks for rating your experience and sharing your 5-stars, Connie! We're thrilled you had a satisfying stay with us and we hope you'll visit again soon. Kind regards, Jessica M. -- Guest Services
10/10 - 훌륭해요
Kimberly
2023년 12월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is professional. Rooms are quiet.
Kimberly
2023년 12월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 12월 13일
Thanks for your review and compliments, Kimberly! It's great to know you liked your room's quiet atmosphere. We hope to host you again the next time you're in the area and wish you a happy holiday season! Best wishes, Jessica M. -- Guest Services
10/10 - 훌륭해요
RENEE 님, Playa Del Rey
2023년 12월 5일
RENEE
2023년 12월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 12월 26일
Thanks for rating your stay with us, Renee! It's great to know you had a 5/5 experience here and we hope we can look forward to welcoming you back in the New Year. Happy Holidays! -- Jessica M., Guest Services
10/10 - 훌륭해요
Shelley
2023년 12월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Heavenly retreat…
Everyone was so friendly and helpful- we had a wonderful stay and would definitely stay there again 👍
Shelley
2023년 12월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 12월 5일
Shelley, you're making us blush! Thanks so much for your kind review and compliments for our friendly team. 'Heavenly' is high praise and we really appreciate you taking the time to let us know you enjoyed staying with us. We'll be looking forward to welcoming you back again the next time you're in the area - and we hope you have a terrific holiday season! Best wishes, Jessica M. -- Guest Services
10/10 - 훌륭해요
Ted
2023년 11월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was great. Lobby was nice and breakfast was great.
Ted
2023년 11월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 12월 4일
Hi Ted, thanks for choosing us to host you and reviewing your stay! It's great to know you liked your breakfast and we really appreciate your compliments about our lobby and super staff. We hope you'll visit us again the next time your travels bring you to the area! Best wishes, Jessica M. -- Guest Services
8/10 - 좋아요
Galina
2023년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Galina
2023년 11월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 12월 4일
Thanks for staying with us and rating your stay, Galina! We're delighted you had a nice stay here and we hope to welcome you back to our hotel again in the future. Best wishes, Jessica M. -- Guest Services
8/10 - 좋아요
Thierry 님, Toulouse
2023년 11월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chambre spacieuse. Lit très confortable. Seul bémol...comme dans ce type de chaîne le breakfast est à peine moyen.
Thierry
2023년 11월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 11월 22일
Hi Thierry, thank you for sharing your review and staying with us. We're glad you found your room spacious and that you liked your comfy bed! I also understand you felt our breakfast has room for improvement and I appreciate that you let me know. I'll share this with our Breakfast team and brand so we can investigate improving the options chain-wide. We hope you'll visit us again the next time you're traveling to Carson City! -- Jessica M., Guest Services
10/10 - 훌륭해요
Foothills
2023년 11월 17일
Foothills
2023년 11월에 3박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 11월 20일
Thanks for your review! It's wonderful to know you had a great stay with us and we hope to host you again in the future. -- Jessica M., Guest Services
10/10 - 훌륭해요
Donna
연인과의 여행
2023년 11월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is close to family for us, so when we come visit this is where we like to stay. It is great for couples and families and groups.
Donna
2023년 11월에 3박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 11월 13일
Thank you for taking the time to review your stay, Donna! We're grateful we can be your landing zone for your family visits and it's great that our location makes this all the more convenient for you. We loved having you here and hope to see you again the next time you're traveling to the area! -- Jessica M., Guest Services
10/10 - 훌륭해요
Teresa
2023년 11월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great employees! Could have a nicer dog potty area without the big lava rocks though.
Teresa
2023년 11월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 11월 13일
Thanks for your compliments and lovely review, Teresa! We're delighted you enjoyed stay and I appreciate your suggestions about upgrading our pet areas. We've recently transitioned to being pet friendly, so sadly our hotel wasn't inherently designed with these amenities in mind. We're working towards a long-term solution and more pet-friendly landscaping with our team. In the meantime, our Front Desk would be happy to recommend and direct you towards the excellent local dog parks nearby. We hope we can look forward to hosting you and your fuzzy companion again soon! -- Jessica M., Guest Services
10/10 - 훌륭해요
Tracy
가족 여행
2023년 11월 11일
좋아요: 편의 시설/서비스
Greg who checked us in was wonderful. He was so friendly and helpful. The hotel is so clean and comfortable. The bed was very nice. We would stay here again.
Tracy
2023년 11월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 11월 13일
Thanks for your kind shout-out to Greg and for staying at our hotel, Tracy! It's wonderful you were greeted so warmly and welcomed with a freshly cleaned room. We're thrilled you'd consider coming back and we hope we can look forward to seeing you again soon! Best wishes, Jessica M. -- Guest Services
10/10 - 훌륭해요
Dana
2023년 10월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dana
2023년 10월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 10월 30일
Thank you for sharing your rating and choosing us to host you, Dana! It's great to know you enjoyed your stay and we hope we can look forward to seeing you again the next time you're visiting the area. -- Jessica M., Guest Services
10/10 - 훌륭해요
Franklin N
출장 여행
2023년 10월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Franklin N
2023년 10월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 10월 30일
Thank you for sharing your rating and choosing us to host you, Franklin! We truly appreciate your feedback and to know you had a nice stay. We hope we can look forward to hosting you again soon! -- Jessica M., Guest Services
8/10 - 좋아요
Cindy
출장 여행
2023년 10월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cindy
2023년 10월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 10월 23일
Thanks for sharing your rating, Cindy! It's wonderful you had a nice stay with us and we hope we can look forward to hosting you again in the future. -- Jessica M., Guest Services
10/10 - 훌륭해요
Mike
2023년 10월 19일
Mike
2023년 10월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 11월 10일
Thank you for rating your experience, Mike! We're thrilled you had a 5/5 stay here and we hope to see you again the next time you're in the area. -- Jessica M., Guest Services
10/10 - 훌륭해요
Cathy
가족 여행
2023년 10월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Such a nice stay…..we will definitely be back!!
Cathy
2023년 10월에 2박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 10월 18일
Thanks for sharing your review with us, Cathy! We're delighted to know everything went perfectly with your stay and we'll be looking forward to seeing you again next time you're in the area. :) Safe travels! -- Jessica M, Guest Services
10/10 - 훌륭해요
Charles
2023년 10월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean, convenient and friendly helpful staff
Charles
2023년 10월에 1박 숙박함
답변 제공: Jessica M. -- Guest Services 님, 2023년 10월 31일
Thanks for your kind review and giving us the chance to host you, Charles. It's great you found everything clean and convenient, and your praise for our friendly and helpful service means a lot to us! We hope we can look forward to welcoming you back to our hotel the next time you're in the area. Best wishes, Jessica M. -- Guest Services