Hotel Casa San Agustin

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Luxury
VIP Access
4.5 star property
9.8

Exceptional

Historic charm in old Cartagena

Colonial architecture creates an intimate sanctuary in Cartagena's walled city, where Alma restaurant serves exceptional Latin American cuisine. Guests can retreat to the rooftop terrace or indulge in a couple's ritual at the Aurum Spa after exploring nearby shops and historic sites.

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
The current price is ₩802,784
₩802,784 total
Oct 15 - Oct 16

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite (Prestige)

A four-poster bed with a bench, bedside tables with lamps, a wall clock, and a patterned wall hanging.

Suite (Prestige)

  • Sleeps 7
  • 2 King Beds

View all photos for Junior Suite

A four-poster bed with a bench, a bedside table with a lamp, a mirror, and a view of greenery through a door.

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

A bedroom with a large bed, a desk with a lamp, a chair, and a view of greenery through the window.

Premium Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Virrey)

A bedroom with a large bed, bedside tables, a bench, wooden wardrobe, and a decorative wall piece.

Suite (del Virrey)

  • 184 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room

A hotel room with a large bed, two bedside tables with lamps, a wooden coffee table, and a view of the outside through sheer curtains.

Deluxe Room

9.4 out of 10
Exceptional
(16 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

A four-poster bed with a bench in front, a bedside table with a lamp, a decorative wall hanging, and a wooden door.

Suite (Prestige)

10.0 out of 10
Exceptional
(2 reviews)
  • 170 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

View all photos for Premium Suite

A four-poster bed with a nightstand, a lamp, and a decorative wall piece.

Premium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A bedroom with a bed, bedside tables, a nightstand, a lamp, a decorative wall piece, and a window with curtains.

Deluxe Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Cartagena Walled City, a neighborhood in Cartagena, Hotel Casa San Agustin is near the airport and by the sea. Bocagrande Beach and Fernandez Madrid Park reflect the area's natural beauty and area attractions include Caribbean Naval Museum and Fine Arts. Looking to enjoy an event or a game while in town? See what's happening at Nuevo Bosque Softball Stadium or Estadio De Softbol De Chiquinquira. Visit our Cartagena travel guide
Map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001

What's nearby

  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    3 min walk - 0.3 km
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    3 min walk - 0.3 km
  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    6 min walk - 0.6 km
  • Bolivar Square
    5 min walk - 0.4 km
  • Plaza Santo Domingo
    5 min walk - 0.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    16 min drive

Restaurants

  • Buena Vida
    1 min walk
  • Pezetarian
    2 min walk
  • Espiritu Santo Restaurante
    1 min walk
  • Restaurante Candé
    2 min walk
  • Cafe La Manchuria
    1 min walk

About this property

Hotel Casa San Agustin

  • Luxury historic hotel by the sea
  • Close to Clock Tower and Cartagena de Indias Convention Center, Hotel Casa San Agustin provides free cooked-to-order breakfast, a poolside bar, and a rooftop terrace. Treat yourself to a massage, a manicure/pedicure, or a facial at Aurum Spa, the onsite spa. The on-site Latin American cuisine fine-dining restaurant, Alma, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers
    • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
    • Tour/ticket assistance, massage treatment rooms, and a ballroom
    • An elevator, a 24-hour front desk, and coffee/tea in the lobby
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at Hotel Casa San Agustin offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
  • More amenities include:
    • Frette Italian sheets, pillowtop mattresses, and rollaway/extra beds (surcharge)
    • Designer toiletries, showers, and hair dryers
    • 32-inch flat-screen TVs with premium channels and DVD players
    • Wardrobes/closets, free infant beds, and ceiling fans

Awards and affiliations

  • Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Alma

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for COP 1057800.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 300000 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 1057800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Does Hotel Casa San Agustin have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Casa San Agustin?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa San Agustin on Oct 15, 2026 start from ₩802,784, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa San Agustin pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa San Agustin?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Casa San Agustin?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Casa San Agustin provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 300000 per vehicle applies.

Where is Hotel Casa San Agustin located?

Located in Cartagena Walled City, this luxury hotel is within a 5-minute walk of University of Cartagena and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa San Agustin Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 461 out of 504 reviews
Rating 8 - Good. 27 out of 504 reviews
Rating 6 - Okay. 8 out of 504 reviews
Rating 4 - Poor. 5 out of 504 reviews
Rating 2 - Terrible. 3 out of 504 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and very clean.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and well situated. The staff are welcoming and helpful. The breakfast is delicious as is the food at the restaurant for lunch and dinner. The excursion to Acasi is amazing.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal service from staff. Property located in a great location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Exquisite service. Kind and available staff. Delicious breakfast.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful hotel with excellent service. A very luxurious stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and spacious with a comfortable sitting area the staff were very helpful with suggestions for lunch and activities
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great hotel.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel’s location was perfect for a short stay like hours. Our suite was beyond gorgeous and the staff was exceptional. Breakfast was the only meal we had but it was also excellent so I recommend this hotel to any exigent traveler looking for perfect service and a very comfortable stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful amenities, just perfect!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From even before we arrived our stay was already fabulous. The concierge staff reached out to us in advance offering assistance and were able to arrange two accommodations we wanted even before we checked in. They remained that helpful during our entire stay. The property and rooms are beautiful. The restaurant and bar are amazing and every staff member was friendly and helpful. The location is excellent and walking distance to everything inside the Walled City. We enjoyed every second of our stay there.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely! And the staff was very helpful and pleasant.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Truly lovely and fabulous hotel. Entire staff committed to ensuring guests have a wonderful stay. Hotel is magnificent and tremendously well maintained. Breakfasts are very delicious as are all the meals. Truly a 5 star experience.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location, beautiful hotel, fabulous staff.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and the staff was friendly
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a wonderful stay. We booked the suite with the private pool which we loved. We spent a lot of time around that pool. The hotel is super charming contantly cleaned and very welcoming. everyone was nice but Andrew and Katherine went out of their way for us every day. Recommended
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is elegant. The staff is incredibly bounce, accommodating and very helpful. The included breakfast is off the full menu and is quite good. It’s expensive, but we found it worth it.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful Old World Meets New World Hotel. Exceptional Service, the kind you don’t find anymore!!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff!
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, staff and location! Couldn't be happier with this unique and beautiful hotel
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, we loved every detail about our stay. The service is outstanding!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness
The hotel was lovely. The location was great and the service was impeccable
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most luxurious hotels I have visited. The staff treated me like I was a member of the family and I am truly appreciative of everyone I met.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Staff was amazing and the food was amazing! Cannot wait to return
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and beautiful hotel. Staff friendly and attentive to needs / wishes of guests. Highly recommend!
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend and definitely would come back. Great service, great food and great location.
Stayed 2 nights in Jun 2024