카스타라의 럭셔리 호텔

“Magdelena Grand never fails to satisfy to our every need whenever we vacation there. From the warm hospitality to the exquisite menus, you will always regret not staying longer. ”

“I booked this room at 7:48am on Friday 13th, October 2017 for the same day. Upon arriving at the hotel, the manager states that she cancelled my booking at 7:50am because there were no rooms available. No apology. Rooms were still listed on Expedia as available. I received no official correspondence regarding this cancellation.I was told by the front desk that they can cancel it on their system but I would need to call Expedia to let them know the situation. I am currently awaiting a refund....

“The property is magnificent. Has its own beautiful beach. But clearly they are short on staff and on supplies - during breakfast I had to get off my chair to find someone to get me some coffee- since it was not self served. Our first night we ask for another blanket and they had none but send me a flat sheet Our beach towels were very damp because they did not have dry ones available. The worst part is that the running water in the room was medium brown in color. I could not use the water to...

“Great”