โNicolo and Rosa could not do enough for us including suggesting good trips, areas and advice on transport. We had a great time there and the breakfasts were delicious. Thanks for making our stay memorable โ
โOne of the best places Iโve stayed in. Donโt let the outside of the building deter you. Once you walk into the hotelโs floor, you forget all about the outside. The staff is so kind. Shout out to Rosy!! I loved this place so much I extended my stay. Did not want to leave Napoli. Itโs a less than 10 minute walk to the port to catch a ferry out to the nearby islands or for a cruise.
Thank you for making me feel welcomed!โ
โWe had a great experience with everything, check in, location, quietness and the overall modern and nicely decorated look of the apartment. Luigi and his staff were welcoming and responsive to all our needs. โ
โPerfect location if you want to be in the heart of the action, and still have a quiet place to stayโฆ. The staff was amazing, so helpful and accommodatingโฆ. The rooms are very spacious and clean , very cool place โ
โThe location of the property is excellent given its proximity to the Port and transport hubs. We had a stunning view of the Port and Castle from our room. The staff were very friendly but professional at the same time and we felt vey well looked after - nothing was too much trouble for them. Breakfast was varied and always delivered on time. The room was well equipped, spacious and very clean with excellent air conditioning. Allan & Martinaโ
โGreat place!!
Centrally located. Roberto is a great host. We missed breakfast one day because we had an early tour and he left pastries in our room for when we got back โ
โNous avons pu rรฉcupรฉrer notre chambre dรจs 12h au lieu de 14h. Le rรฉceptionniste รฉtait adorable il a pris le temps de nous proposer des adresses et des lieux de visites supers. La chambre รฉtait trรจs belle et spacieuse trรจs propre et surtout trรจs silencieuse malgrรฉ lโemplacement en plein cลur de Naples. Un trรจs bel รฉtablissementโ
"I am writing to formally express my disappointment regarding our recent stay.
Unfortunately, our experience was far from satisfactory due to multiple issues with the room, facilities, and customer service.
When we arrived at 3 PM, we were informed that our reserved room was not ready, and we were assigned a different room instead. However, the room had a completely different layout, was uncomfortably small, and did not meet our expectations.
Upon requesting a room change, we were required to pay an additional โฌ100 for reasons that were not clearly explained.
To make matters worse, the bathroom and shower in the new room had rust-colored water coming from the taps, which we only realized after my wife and child had already used it. As a result, they developed skin issues, which significantly impacted our trip.
When we reported the issue, we were told that we could only move to the originally reserved room. We had to change rooms late at night, and while we received a small cake with a note apologizing for the inconvenience, it did little to improve our overall experience.
Throughout this ordeal, the reception staff never offered a sincere apology, and despite being told that the hotel manager would contact us, we never received any communication during our three-day stay. "
"15 min. walk from Napoli Centrale station.
Neighborhood is so so but the hotel property is very good.
You can get the most of your money at this hotel."
