Find hotels near Castillo Castellar, Castellar de la Frontera from ₩62,391

"We recently stayed at Fairmont Costa del Sol as a family with young children and, while the hotel has many strong qualities, our overall experience was mixed due to repeated operational issues. First impressions were excellent. The hotel is modern, beautifully designed, very clean, and built with high-quality materials throughout. The rooms are spacious, comfortable, and stylish, with large bathrooms, electric curtains, and lovely views. The overall aesthetic of the property is impressive and feels luxurious. The staff we encountered were generally polite, friendly, and clearly tried to help whenever possible. Unfortunately, it often felt like they were working within a system that lacked organisation and efficient management, which affected the guest experience repeatedly. One of the biggest issues was transport around the resort. The hotel is built on a steep hillside, with many villas located far below the main reception, restaurants, and pool areas. We stayed in a lower villa area, and while the location was close to the beach, access to the main facilities was difficult with a pram and young children. Buggies were in very short supply throughout the stay, with waits often 20–30 minutes or more. Walking uphill was challenging, especially with children. Housekeeping was another major frustration. On more than one occasion, despite requesting cleaning and contacting reception multiple times, the room was still not serviced by late afternoon or even evening. Basic items such"

"The property was not available. I arrived to find an empty house and the garden a building site. No contact, no service, zero customer service. Had to stay elsewhere."

"What a great find, very good."

"Super location for relaxation and golf"

"Pool not open, hotel felt closed."

"Room was clean. Check in was wonderful. Parking was ample. WOuld have given a 10, but the walls were a little thin--I could hear the guy next door snoring and a TV in the distance."

"Unforgettable Castillo !!! Very friendly lovely quiete relax great food"