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Hotel de Castro

3.5 star property
Travelers find stylish relaxation at this hotel with an indoor pool, spa treatments, and nearby gardens - a haven where comfort meets convenience.

Choose dates to view prices

Hotel de Castro offers a warm welcome with practical comforts. Enjoy a hearty breakfast buffet, rejuvenating spa massages, and leisurely swims in the indoor pool. The garden provides a peaceful retreat, while free in-room WiFi and luggage storage add essential convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ₩105,826
₩105,826 total
Jun 19 - Jun 20

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi
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About the neighborhood

Castro is home to Hotel de Castro. Crafts Market and Parque Alto Muro Aventura are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongoy Beach and Yutuy Beach. Visit our Castro travel guide
Map
Chacabuco 202, Castro, de Los Lagos, 5700271

What's nearby

  • Museo Regional de Castro
    2 min walk - 0.2 km
  • Church of San Francisco
    5 min walk - 0.4 km
  • Lillo Handicraft and Market Fair
    5 min walk - 0.4 km
  • Costanera Castro
    6 min walk - 0.6 km
  • Plaza de Armas
    9 min walk - 0.8 km

Getting around

  • Dalcahue (MHC-Mocopulli)
    20 min drive

Restaurants

  • Travesia Restaurant
    2 min walk
  • Amukan Cocina Gourmet
    5 min walk
  • Descarriada
    3 min walk
  • Restaurant Palafito El Curanto
    4 min walk
  • La Brújula del Cuerpo
    5 min walk

About this property

Hotel de Castro

  • Property highlights
  • At Hotel de Castro, you can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self parking
    • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and smoke-free premises
    • A front-desk safe, concierge services, and a banquet hall
  • Room features
  • All guestrooms are individually furnished, and have amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
  • Extra amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Wardrobes/closets, free infant beds, and heating

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  • Breakfast included
  • Spa
  • Parking included
8.4 out of 10, Very Good, 289 reviews
The price is ₩124,424
₩124,424 total
Jun 16 - Jun 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Frequently asked questions

Does Hotel de Castro have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel de Castro?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Hotel de Castro on Jun 19, 2026 start from ₩105,826, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel de Castro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel de Castro?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel de Castro?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel de Castro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 20000 per vehicle applies.

Where is Hotel de Castro located?

Situated in Castro, this spa hotel is steps from Origenes, Museo Regional de Castro, and Lillo Handicraft and Market Fair. Church of San Francisco and Crafts Market are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel de Castro Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 77 out of 153 reviews
Rating 8 - Good. 45 out of 153 reviews
Rating 6 - Okay. 15 out of 153 reviews
Rating 4 - Poor. 8 out of 153 reviews
Rating 2 - Terrible. 8 out of 153 reviews

Reviews

Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place
Stayed 1 night in Mar 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walk to sites and restaurants. Included breakfast starts a bit late if you’re traveling. Our room was a bit noisy at night due to location by stairs from lobby and a smoking patio below our window.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Edgar, at the reception desk, was really helpful and friendly. Everything was fine, a nice relaxed place.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Nice hotel with a great breakfast (and views!).
Stayed 3 nights in Jul 2024
Verified

8/10 Good

kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, really nice area and not too far from metro.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff always helpful
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retro comfort and friendliness

Great staff, very comfortable bed, and hot, powerful shower. Nice view, easy parking and walkable around town. Breakfast OK, and the place deserves a refurbishment maintaining the cool retro aspects.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
This was an older property with quaint charm on a high bluff with wonderful views of the water. We really liked this hotel and would definitely stay there again. Comfortable beds, decent quality linens, nice breakfast and good value for money. No elevator but someone on hand to carry bags.
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying in Castro, this might be a good choice. It's an interesting building built into a hillside with views of the harbour. The building was well designed but it's a little bit tired now. Staff were reasonably helpful. There was parking off the street and secure. Right in the downtown, an easy walk to restaurants, stores, the Mercado, etc.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a very good hotel. We like the location and the staff. We have extended our stay here but 2 more nights, but in a bigger room, with a view. Parking was inadequate, and it didn't help that everyday, there are at least one imbecile who would take up more than one space. They do have a lower lot, but it's not easy to get in and out of it. The breakfast buffet is very nice.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We originally booked 3 nights, and we're in the old wing. Then, we extended for 2 more nights and stayed in the newer wing, for US$30 more per night. Totally worth it!!! What a view!!! We could just watch the wild life and sunrise from our sofa. The newer wing has an elevator and bigger rooms. Highly recommended!
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a comfortable place to stay

We booked a room with lake view in the newer section of the hotel. Room size was good but not the room condition. Some cracks and worn out flooring planks which could trip you if you were not careful. Mildew smell in room and bathroom. Room was quite warm as there’s no air conditioning. Bugs flew into room when opening window for fresh air. Towels were old and some were torn. Breakfast was poor with limited hot food and lack of quality and variety. Location was good though but we still would not recommend this hotel to anyone if you have other choices in the area.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and very spacious. Great view!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with lake view Supportive staff Excellent restaurant
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, excellent view from my room Good restaurant with very reasonable prices Excellent service Reception is very supportive staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Only issue was tiny bathroom and Inconsistent water flow.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, secure parking and super friendly staff. Walking distance to all the sights of Castro. Warning if you plan to arrive into Castro after 6pm the traffic is dreadful!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katherinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it's good!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
The location and hotel is excellent, my only complaint is the bad condition of the mattress and pillows
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Agner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Good location. Good restaurant. Clean and spacious room. Only downside is ambience music it seems their only playlist is lounge version of lld rockhits.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Professor Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Verified

4/10 Poor

Giuliana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were rude, the hotel is very noisy, rooms are tiny, breakfast is insufficiently catered for with not even salt on the tables let alone a glass or a serviet. Don't go!
Stayed 4 nights in Apr 2023
Verified

2/10 Terrible

Carlos

This place has a deceptive announcement of the look and facilities for their hotel. 1: it has limited parking that it is hard to get in and out of. 2: there is no elevators and it is not mentioned anywhere in their website. 3: there is no air conditioning for the rooms. You have to keep your window, and the room door open to get airflow. 4: due to opening said window, now you won’t be able to sleep since there is a night club across the street, and it is LOUD AS HELL!!! You will have a hard time getting any sleep since that place does not close until 4 am. 1/2 of the rooms are to that side of the hotel. BEWARE. 5: they offer the opportunity to get coffee at the bar since they have a very nice expresso machine, well that is also broken, so had to go out to the city to get a cup of coffee!!! The pictures in any site for this place are professional and make it look great, but it is old and antiquated at best. By a wide margine, the worst hotel stay I have ever experienced, and I have traveled across the world.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check-in staff was poorly trained and rude
Verified

2/10 Terrible

Liam

Disliked: Amenities, property conditions & facilities
Beautiful architecture that has been left to crumble. The entire hotel needs an overhaul. Room are small, uncomfortable and outdated. Strong sewage smell in bathroom that could not be rectified. Noisy inside and outside of the hotel so you could not leave the windows open at night and there is no air conditioning.