“I had a very disappointing experience at this hotel. The first room had roaches, so I requested a different room. Unfortunately, the second and third rooms were also dirty and not in acceptable condition. Because of the cleanliness issues, I was unable to stay at the hotel.
To make matters worse, I was only refunded for 2 of the 3 nights I had reserved, even though I could not stay due to the condition of the rooms. I also spoke with the supervisor, who was rude and dismissive instead of trying...
“I had a very disappointing experience at this hotel. The first room had roaches, so I requested a different room. Unfortunately, the second and third rooms were also dirty and not in acceptable condition. Because of the cleanliness issues, I was unable to stay at the hotel.
To make matters worse, I was only refunded for 2 of the 3 nights I had reserved, even though I could not stay due to the condition of the rooms. I also spoke with the supervisor, who was rude and dismissive instead of trying...
Argelia