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"The view from our balcony was stunning and the staff was very friendly and helpful. Superb breakfast, a variety to choose from but sadly no restaurant for dinner. The swimming area was nice but the water was very cold but not so the lake the water was lovely and warm. "

"Great location for train and bus services."

"Our stay at Hotel Serenella was so memorable! We were traveling with our baby for the first time and the staff were super accommodating, we felt like family during our stay. The location is excellent, you can walk to all the main attractions… but honestly the hotel itself has so much to offer, we enjoyed having a drink on their beautiful terrace and spending time at their lakefront. What a treat!! We will definitely be back."

"Older hotel but very nice. Breakfast was very good. Staff very attentive "

"Great location - very comfortable and clean . All staff very attentive - thermal spa and wellbeing centre such an added bonus. Loved the whole stay and experience. "

" ⭐ One Star – A Hotel to Avoid at All Costs ⭐ I travelled from the UK and was deeply disappointed from the moment I arrived. There was no welcome, no offer of help, and no guidance to our room—just a cold reception. The room was uncomfortable, with an air conditioning unit you can’t control (it runs constantly), and the beds were rock hard—easily the worst sleep I’ve had in a hotel. Do not book breakfast. The food was low quality, limited, and repetitive. I looked at the evening meals and they were the same every night—unappetising and uninspired. The location is very poor if you don’t drive. It’s a 30–40 minute walk into Torrevieja, mostly along a very dark, unlit coastal path that feels unsafe at night. There was nothing relaxing or enjoyable about this stay. I would not recommend this hotel to anyone. Spend your money elsewhere—you’ll thank yourself later."

"Lots of character"

"Great hotel right on the water. food is very good and you are in the heart of Sirmione. You can easily organise car parking and then there is an easy shuttle service to the hotel. Very nice atmosphere. Breakfast buffet was incredible. only criticism: A hotel of this size should have a gym or access to a gym"

"Breakfast was great."