4/10 - 별로예요
Damian 님, U.K.
2018년 8월 19일
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
One of the worst hotels I have ever stayed in
Firstly no hotel sign board, it was on the floor outside in pieces so it was hard to find the hotel. Check in experience dreadful, unkempt disinterested staff, untidy reception. We paid extra for a deluxe ocean view room. There are no ocean view rooms at this hotel since all rooms face South! Room not bad, slight uriine smell and some cobwebs. The wi-fi was virtually non existent, had to resort to 4G. Banging windows from outside the room all night (we latched them all the next morning since the staff obviously didn’t care). Breakfast very poor, breakfast room very untidy. There is no restaurant or bar at the hotel. The grounds were a disgrace and the pool full of leaves. The staff are a lazy bunch who do not seem interested in working or customer needs.
Beach, shops and restaurants close by are about the only redeeming features of the hotel’s location. We left one night early (stayed 2 nights, paid for 3). We felt happy walking away rather than waste another night of our holiday.
A pretty shocking experience overall.
Damian
2018년 8월에 3박 숙박함