Cecina Valley, Tuscany hotel rooms at the Independent

"The staff at the front desk were exceptional with their assistance. It was above and beyond. And the rooftop breakfast was very good. The staff were eager and happy to assist. The evening cocktail hour on the rooftop was very pleasant. And once again the staff were great. "

"Relays Sant’Elena was a piece of heaven! Luxurious and beautiful surroundings and caring staff who went above and beyond in every way, allowed for the most relaxing and special stay. I can’t wait to return!"

"The AC and toilet never worked, and the manager wanted us to stay in those conditions. The manager forcefully grabbed my friend's arm and led her to the AC unit, arguing that it worked. In addition to her rude manners, she displayed a very aggressive attitude. A manager should resolve the guest's problem, not impose their point of view, much less with a rude and disrespectful attitude. I would never go back to a place like that."

"Check-in was very easy and fast. The staff was friendly and helpful. The hotel entrance is beautiful, making it a nice place to stay."