야외 수영장, 일광욕 의자
예약 가능 여부 확인

더 쿼터스, 어센드 호텔 컬렉션 여행 후기

3.5 out of 5
더 쿼터스, 어센드 호텔 컬렉션
960 Central Coast Hwy, Forresters Beach, NSW

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 536개 이용 후기 중 255개" "
평점 8 - 좋아요. 536개 이용 후기 중 209개" "
평점 6 - 괜찮아요. 536개 이용 후기 중 56개" "
평점 4 - 별로예요. 536개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 536개 이용 후기 중 5개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

4/10 - 별로예요

Emily

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had rennovated a tired old motel to look contemporary and fresh. As we checked in on a public holiday and checked out on a public holiday, there was no housekeeping, and we were not informed if there was any check out process. There were no pool towels available and many of the pool chairs were damaged with old, mouldy cushions. It was a reasonable facility for a quick stay but anything more than one night would not be recommended.
2024년 3월에 2박 숙박함
답변 제공: The Quarters 님, 2024년 4월 2일
Hi Emily, we do appreciate your feedback. Unfortunately, due to the Public Holidays housekeeping services were suspended and all guests were informed on arrival by our reception team. You also received our pre arrival letter which advises guests to pack their pool towels as we do not supply them. Being outdoor furniture, it can tend to go mouldy but we will be refreshing the cushions.

10/10 - 훌륭해요

Tanya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for a night the day after my wedding (we're from Sydney and just wanted a day to ourselves before we flew out for our honeymoon). We got an upgrade and the room was super spacious and clean. Unfortunately the pub was closed (it was quite rowdy down there due to a birthday party), but there were great options on Uber Eats and there's a shopping mall close by :-) Would stay there again if we were in the area!
2023년 12월에 1박 숙박함
답변 제공: The Quarters 님, 2024년 1월 25일
Hi Tanya, thank you for the great review! Unfortunately, the restaurant here at The Quarters is a separate business to accommodation and they manage their own hours but I'm glad you found other options. Would love to have you back if you are in the area again!

10/10 - 훌륭해요

Cassandra Joanne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved staying at the Quarters! It's like a mini resort and the staff are welcoming and friendly. We had the family room on the first floor. It was clean and surprisingly roomy. Our balcony overlooked the pool area. Definitely will be going back.
2024년 1월에 4박 숙박함
답변 제공: Donna 님, 2024년 1월 14일
Good MorningThank you for taking the time to leave your review, We are delighted you enjoyed your stay and we look forward to seeing you again. RegardsThe Quarters.

10/10 - 훌륭해요

EMMA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: The Quarters 님, 2023년 12월 30일
thansk for the great review Emma! Hope we see you again another time!

10/10 - 훌륭해요

Rebecca

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The child friendly grounds. Fantastic
2023년 12월에 1박 숙박함
답변 제공: The Quarters 님, 2023년 12월 11일
Glad you loved it Rebecca! Hopefully we see you another time!

10/10 - 훌륭해요

Elizabeth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice big rooms, very comfy bed, would definitely stay here again.
2023년 12월에 1박 숙박함
답변 제공: The Quarters 님, 2023년 12월 11일
We look forward to seeing you again Elizabeth!

10/10 - 훌륭해요

bree

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, the staff were very helpful and accommodating, highly recommend staying here
2023년 11월에 1박 숙박함
답변 제공: The Quarters 님, 2023년 12월 4일
Thnak you for the great feedback Bree. Hopefully we see you again!

8/10 - 좋아요

Cameron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jodey

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
This was a beaut of a property. Great staff and an excellent restaurant. The pool was lovely yet freezing. However, long black hairs in the bathroom and on the bathroom floor. Floors pretty unclean. Also, a wedding on the second night which was noisy. Not really a child friendly venue as advertised.
2023년 11월에 2박 숙박함
답변 제공: The Quarters 님, 2023년 11월 12일
Hi Jodey, thank you for your feedback. I do apologize for the housekeeping issues. I will be addressing this with the team to review their cleaning procedures. I have brought to the attention of the events team to better manage people and noise when they hold weddings onsite. Hopefully we see you again another time!

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is a lovely oasis. However, there is very little else around it, so unless you have a car, you had better plan on staying on property.
2023년 10월에 2박 숙박함
답변 제공: The Quarters 님, 2023년 10월 15일
thank you for your review Catherine! it is a little oasis here, we love it!

10/10 - 훌륭해요

Tanmay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect for family and toddlers. Good to have coffee shop and restaurant in the premises. Water play area and hot tub are the wins!!!
2023년 8월에 2박 숙박함
답변 제공: Lyndel - Operations Manager 님, 2023년 8월 25일
We are so glad you loved it here Tanmay! Hopefully we see you again another time!

10/10 - 훌륭해요

Linda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Honest photo's , beautiful property and great dining options on-site.! Very clean, and comfortable!!
2023년 8월에 1박 숙박함
답변 제공: Donna 님, 2023년 8월 9일
Hi Linda,Thank you for your review, We are happy you enjoyed your stay. RegardsThe Quarters.

10/10 - 훌륭해요

Kevin

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is right there within the property. Excellent dining options for breakfast, lunch, and dinner in multiple venues. We will definitely stay there again to visit family in the area. Rooms are very well updated and beautifully presented. Great value for money.
2023년 7월에 1박 숙박함
답변 제공: Reception - The Quarters 님, 2023년 7월 23일
thank you for the great review Kevin! We look forward to seeing you again sometime!

10/10 - 훌륭해요

John

연인과의 여행
Friendly staff, comfortable room, enjoyed our stay.
2023년 7월에 1박 숙박함
답변 제공: Lyndel - Operations Manager 님, 2023년 7월 15일
Thanks for the great review John! Hopefully we see you again another time!

10/10 - 훌륭해요

Vanessa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great staycation however the pool was like ice and we were unable to swim in it (it is July) the hot tub was lovely but so small, so we couldn’t go in for long as there ended up being a line of families waiting for their turn for a dip. Would love to see some heating in the pool so it wasn’t un-swimable as my 6 year old can usually swim in any temp pool! The convince was great! We had dinner in the gilded anchor and breakfast at the pantry. Thanks for a great time
2023년 7월에 1박 숙박함
답변 제공: Lyndel - Operations Manager 님, 2023년 7월 10일
Hi Vanessa, Thank you for your great feedback! Unfortunately the pool is not heated but i can certainly have a chat with the owner of the resort to see if we can look into getting it heated. Hopefully we see you again another time!

10/10 - 훌륭해요

Carolyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
High quality accommodation and very quiet.
2023년 6월에 1박 숙박함
답변 제공: Lyndel - Operations Manager 님, 2023년 6월 14일
Thank you for the great review Carolyn, Hopefully we see you again sometime.

10/10 - 훌륭해요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Donna 님, 2023년 6월 16일
Thank you for your feedback. We hope to see you again soon.RegardsThe Quarters.

10/10 - 훌륭해요

Joy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is a complete facility with attention to detail in every way. Highly recommend
2023년 4월에 1박 숙박함
답변 제공: Aly 님, 2023년 4월 30일
Thank you for your kind review. The staff work hard to ensure the guests enjoy their stay. We hope to see you again.

8/10 - 좋아요

Nigel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Rooms needed some maintenance, hand basin cracked, taps dripping, towel rake coming off wall and AC/Heating old, smelly and noisey
2023년 4월에 1박 숙박함
답변 제공: Lyndel - Accommodation Manager 님, 2023년 4월 24일
thanks for your feedback Nigel. I have reported these issues to the maintenance team and the owner to have them rectified.

10/10 - 훌륭해요

Evelyn

2023년 3월에 1박 숙박함
답변 제공: The Quarters. 님, 2023년 5월 8일
Thank you for your review, We are glad you enjoyed your stay.RegardsThe Quarters.

8/10 - 좋아요

Nikki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean & tidy and the rooms were modern and fresh.
2023년 4월에 1박 숙박함
답변 제공: Lyndel - Accommodation Manager 님, 2023년 4월 6일
thanks for your review Nicki. Hopefully we see you again another time!

10/10 - 훌륭해요

Monique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms nice and clean and spacious.
2023년 3월에 1박 숙박함
답변 제공: Lyndel - Accommodation Manager 님, 2023년 4월 6일
thanks Monique for the great review!

10/10 - 훌륭해요

DARREN

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and tidy
2023년 3월에 1박 숙박함
답변 제공: Al 님, 2023년 4월 2일
Thank you for your kind review. We look forward to seeing you again regards The Quarters Team

6/10 - 괜찮아요

Jan

연인과의 여행
좋아요: 직원 및 서비스
Pool and restaurant good but room not too clean ,black hairs in shower, taps leaked.All pillows but no comfort ,nothing to relax on.The dossier on the area only promotes their restaurant.
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I recently stayed at The Quarters in Forresters Beach in March 2023 and was thoroughly impressed by the beautifully renovated boutique hotel. The stylish updated room was perfect for my needs, and I loved the modern beach design. The drinks fridge, pod coffee maker, and microwave were convenient touches. The hotel's grounds were gorgeous, with a lagoon pool area that was perfect for relaxing. I also appreciated the on-site cafe and restaurant, which provided food options. Additionally, just a few meters away, there is a coffee shop, home decor store, pizza store, bakery, and bottle shop. The hotel's location is ideal for exploring the area, with a short drive to Terrigal and only a couple of minutes from the beach. Overall, The Quarters offers a wonderful mix of convenience, luxury, and location. I highly recommend this hotel for anyone looking for a peaceful and stylish getaway on the Central Coast.
2023년 3월에 2박 숙박함
답변 제공: AL 님, 2023년 4월 2일
Thank you for you wonderful review. The team certainly tries their hardest to please our guests and we have a wonderful resort to offer travellers. We hope to see you again. Regards The Quarters Team

10/10 - 훌륭해요

Dee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Refurbished very well, friendly and helpful staff. Lovely pool.
2023년 3월에 1박 숙박함
답변 제공: Lyndel - Accommodation Manager 님, 2023년 3월 26일
Thank you for the great review! We hope to see you another time.

10/10 - 훌륭해요

Marilyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable room. Good to have a microwave available and cafe on site.
2023년 3월에 1박 숙박함
답변 제공: Lyndel - Accommodation Manager 님, 2023년 3월 26일
Thanks for the review Marilyn. Hopefully we see you again another time!

10/10 - 훌륭해요

Fleur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A lovely surprise that made a quick trip to the Central Coast very enjoyable.
2023년 3월에 1박 숙박함
답변 제공: Reception 님, 2023년 3월 5일
So glad you loved it here Fleur. Hopefully we see you again another time!

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and nice feel
2023년 2월에 1박 숙박함
답변 제공: Reception 님, 2023년 3월 7일
thanks Michael for the review! Hopefully we see you again!

10/10 - 훌륭해요

Victoria

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay, comfortable rooms, great staff, would stay again
2023년 2월에 1박 숙박함
답변 제공: Reception 님, 2023년 2월 12일
Great feedback, thank you!Give us a call next time you want to book!

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

8/10 - 좋아요

Theresa

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Fiona

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Holly De

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was greeted on arrival by lovely receptionist and directed to our room. Room was very nice, beds were as comfortable as sleeping on a cloud. The pool looks amazing. Unfortunately though we were placed next to a wedding party's room and their guests who made noise until 1.30am, and as the walls didn't seem insulated we heard everything and we're very tired and grumpy the next morning. They then woke us up by their noise at 6.50am. As reception closes at 5pm there was no one to request assistance from. We came up from Sydney for a desperately needed weekend of relaxation, but ended up leaving to go back to Sydney the next day. Was so disappointing. We explained what happened to the manager who was very understanding and processed our refund immediately. The hotel and staff are wonderful, but if a wedding is scheduled, please let other guests know to give your non-wedding guests the opportunity to come at a different time or place them in rooms away from wedding parties as they are just too noisy.
2023년 2월에 2박 숙박함
답변 제공: Accommodation Manager - The Quarters 님, 2023년 2월 12일
Hi Holly,thanks for your feedback. Its unfortunate that this happened and is rare that it happened as generally our guests are respectful of each other. Your comments have been taken onboard though and we will tighten our procedures when it comes to groups staying with us and be mindful of how it affects other guests staying. Hopefully we see you again sometime.

10/10 - 훌륭해요

Tony

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
This is a very clean and tidy property. The facilities and layout is also very good The staff were extremely helpful.
2023년 2월에 1박 숙박함
답변 제공: Reception 님, 2023년 2월 20일
thank you for the awersome feedback Tony!

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and tidy rooms, friendly staff when checking in. Nice outside area around the pool and nice cafe.
2023년 1월에 1박 숙박함
답변 제공: Reception 님, 2023년 2월 3일
thanks for your review Ian, hopefully we see you another time!

10/10 - 훌륭해요

Ivan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice rooms, spacious and clean. Cafe is very convenient and good food. Very enjoyable stay
2023년 1월에 3박 숙박함
답변 제공: Reception 님, 2023년 2월 1일
Thanks for your feedback Ivan. Hope fully we see you another time!

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Peter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hannah, Lynden, Bec and Donna showed excellent customer service and made us feel very comfortable and ensured we had a memorable stay. They helped with the suitable rooms and checkout. The Pantry was great and the swimming pool was clean and enjoyable to be in. The overall amenities, the room and the parking was all clean and comfortable to be part of. All staff made us feel welcome. Will definitely be recommending The Quarters to all our family and friends. Thanks for a memorable experience
2023년 1월에 1박 숙박함
답변 제공: Lyndel - Accommodation Manager 님, 2023년 1월 23일
Hi Peter,You are so kind! We pride ourselves on our customer service so this is great feedback for our Team here at The Quarters, which I will pass on! Hopefully we see you again soon!

10/10 - 훌륭해요

Hendro Andy

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice motel with outdoor feeling, spa and pools is nice addition after long day at the beach especially with kids…..
2023년 1월에 5박 숙박함
답변 제공: Reception 님, 2023년 1월 22일
We are glad you enjoyed it here Hendro, Hopefully we see you another time!

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Leila

좋아요: 청결 상태, 직원 및 서비스
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay!
2023년 1월에 1박 숙박함
답변 제공: Reception 님, 2023년 1월 9일
thank you for your feedback! hopefully we see you another time!

6/10 - 괜찮아요

Lepauni

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
This is a motel - when I booked it didn't say it was - motels are very different to hotels in my opinion - it was a nice stay for 1 night - pool was so overcrowded as it was a full house so didn't get much use - food options limited n their cafe was closed on new years day - it also didn't mention this when i booked - thankfully we had a car n drove out to grab a bite - beds were comfy - could tell the shower was a rush job getting cleaned so i recleaned again with spray n wipes I took as I have kids - netflix was a nice added bonus too!

8/10 - 좋아요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: The Quarters 님, 2023년 11월 27일
thanks Cathy! hopefully we see you again another time

10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in the family room, king bed and two single beds. It was lovely and spacious, the bathroom was also huge with spa bath and double vanity. It was very clean and beautifully presented. We only stayed for one night however will be back again to enjoy a longer stay. Thank you
답변 제공: Reception 님, 2023년 1월 9일
glad you loved your stay Sarah! hopefully we see you another time

10/10 - 훌륭해요

Georgina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Reception 님, 2022년 12월 19일
Thanks for the 10/10 Georgina! Hopefully we see you another time!

6/10 - 괜찮아요

Bruce

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property has been updated and brought into the 21st century nicely however the lack of insulation and a team of elephants above our room was overwhelming. Cafe was great staff were really nice all round.
답변 제공: Reception 님, 2022년 12월 14일
Thanks for your feedback Bruce!

10/10 - 훌륭해요

Cody

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.