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The room and facilities were clean and well maintained. I slept great! The staff were very friendly and helpful. Great location, easy walk to Nippori station and fun shopping. I would definitely stay here again.

Staff is friendly, wonderful, and speak English well. A really nice way to see neighborhood side of Japan. Not your typical hotel.

Very clean and very good staff

Excellent staff.They diligently worked with the airport to find/get me my lost luggage. Reasonably priced breakfast, drinks, very clean, and in a very safe neighborhood with great transportation options.Takeshi and team rocks!

Fun hotel, great price, and great location. 10/10

The 3th time to stay here. Good location, good value, cozy space, nice river view.

The aesthetic is gorgeous. Our room was very clean and there was a private lounge on the 6th floor for hostel guests to relax in with a fully equipped kitchen. The food and drinks from the cafe and bar were amazing.

The receptionist was very kind, and helpful. We were able to buy detergent at the front, and wash our clothes easily. The room was compact, and had a small desk to use if needed. They have a wall of recommended restaurants in the area which is very helpful. Overall the experience was great.

An amazing deal, with the big bed and a lot of the perks of a full-fledged capsule hotel for the price of a hostel. Everthing is as clean and well-kept as a hotel too--absolutely no hairs in the bedsheets or any of that nonsense. Hostel rules still apply though; towels are rental, for example, and the front desk will close at 11 PM or so. They even serve free toast and hard-boiled eggs + one drink for breakfast! Note that while close to the station, the paths are rather narrow, and it's a metro...

We stayed in the annex as a family of 4. It was perfect for us. Simple and a great price. Great location. Exit C1 was the closest exit (stairs) and C6 (escalator) was the next closest. The grocery store “Life” had the best bentos and baked goods in the area. Also, cheaper fruit than in the department stores. It was 5 min away.

Amazing experience, such a great atmosphere.

Great, cozy little place!

Good place

The room is small, oh no tiny. But it is Japan. Do not expect affordable room size. Almost all hotels in Tokyo I’ve visited were small. I mentioned this place not for the room size, It was neat and clean. The people were kind and helpful. I’d like to stay few more days if I could. I totally recommend this place to my friend.

Was wonderful

Our stay at Guest House Shinagawa was beyond our expectations. Truly this as the best place we ever stay. My brother lost his passport, one of the front desk clerks went with him to the police station and helped him with the paper work, also calling to the train station to see if someone returned it. This is just to name a few. So cozy and fun to stay. Highly highly recommend this place, and surely my place if l go back to Tokyo. 5 STARS!!!!! Thank you!!!!

I had a great stay at this property! While the room itself had more of a dorm-style setup—compact and simple—it was clean, comfortable, and had everything I needed for a short or extended stay. The space was well-kept and thoughtfully arranged to make the most out of the smaller layout. The property overall was quiet, well-maintained, and in a convenient location. Common areas were neat and easily accessible, and it felt like a safe and welcoming environment. The management was responsive and...