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"Very good service on everything."

"Breakfast was excellent, staff were very lovely. A very charming hotel. "

"This was one of the best hotels I’ve ever had the pleasure of staying at - the staff is so friendly, attentive, and helpful, and the property itself is not only in the perfect location, but it has everything you need for a beautiful relaxing stay. "

"Spacious room, impeccable decor and attentive staff! Loved every minute of our stay! We plan to visit again!! And again and again!!! The pool was fantastic/breathtaking and breakfast was delicious! "

"We stayed at Bel Marina Hoi An Resort and while there are some strong positives, there are also a few important concerns to be aware of. On the positive side, housekeeping was excellent—rooms were kept very clean and well maintained. The staff throughout the hotel were attentive, friendly, and always willing to help, which made a noticeable difference. The bathroom was spacious and comfortable, and the spa was very good and reasonably priced. Food from the pool and room service was acceptable, though not particularly memorable. However, there are several downsides. Breakfast was disappointing, with very oily options and limited healthy choices. Even basic items like Vietnamese coffee had to be specially requested without sugar, which was surprising. The room design is also problematic. The bed is placed high on a platform with a relatively low mattress, making it awkward to get in and out. The pool area has similar design issues—the edges are sloped and extremely slippery, and the stairs are short and also very slippery. This felt quite dangerous, and despite being careful and holding on, I actually hurt myself twice. The biggest issue, however, is the noise. There is very poor sound insulation, with constant beeping from the street and noise from the pool area continuing until around 10pm. As a result, getting a good night’s sleep was difficult. Overall, between the noise, average-to-low food quality, and facilities that increase the risk of injury, this is unfortunatel"

"Staff took special care to ensure we had an enjoyable stay! Good selection of food at breakfast buffet. Excellent drinks at pool bar. Very pleasant stay."

"The Hoi An Historic was a beautiful resort-like property with a lovely pool area with lots of loungers. The breakfast was expansive and it was nice to be able to choose between indoor or outdoor dining. The staff was always so friendly. The location of the hotel is excellent for walking to many sites and the old quarter. We were extremely pleased with our choice to stay here. "

"Room was cleaned well. The view from our room was excellent. Definitely a problem with staff speaking English. We went to the pool but couldn't use it because it was too packed. We got a voucher of 150000 VND per day for Han restaurant, but this was restricting and we didn't use all the vouchers. It would have been better to make it more flexible. The front of the property was nightmare with cars. overall experience was very good."

"The elevator took so long and no ac in the hall and elevator so it so hot. The hotel is dated and we get banging loud construction noise. The shower stall is extremely small"