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“Clean room, helpful staff”

“I want to give a really balanced view about The Stone House Hotel. I was staying for two nights on business and I found all of the colleagues that worked there to be extremely friendly and helpful. The food served is of a high quality. I had both the breakfast and items from their Indian menu - everything was really good. The downsides are: there is no air conditioning in the hotel. I know we are in the peak of summer but the rooms were stiflingly hot - the single fan provided just wasn't...

“We used to stay here many years back when visiting relatives in the area. Now it has turned into a Spa Resort, great for those who like and want to be pampered, no problems there, but we did find the restaurants evening menu is now very restricted for choice., plus there was always cold blasts of air, making it very uncomfortable to dine. Back in the day the then Ostler restaurant was far superior”

“Beautiful building and setting!”

“This was my first trip alone. Sadly my husband passed away in December. Whilst dining I was sat next to a couple who were given preferential treatment. I was feeling quite vulnerable anyway and was just ignored. Everyone should receive the same treatment. Also my meal was very poor.”