첼시의 럭셔리 호텔

"good"

"I cannot understand why I have to pay for minibar which we DID NOT use. They charged me for $11.98(two payments of using minibar/in room water) and I asked them to cancel the fee because we didn't touch the minibar or water bottle at all. However, they just cancelled only $5.99 and did not explain this situation. I kept asking why you didn't cancel another payment of $5.99 to an assistant general manager but he hasn't got back to me yet. He just said 'payment of $5.99 was refunded' which is not a problem. Do they want just 6 bucks for service? Or what? I wish I was in the US so I can make a call but I am outside of the US. I guess they know this situation and keep ignoring my email. This is not about money. This is about your reputation and trust. If you decided to stay at this hotel, check your receipt thoroughly. "

"Everything was awesome and very satisfactory. Servic,convenience and room service were all great. One thing wistful was way of showerhead which was not easy to use. I think manual to use it properly is needed. Everything except that was wonderful."

"Good especially lobby bar"

"너무 깨끗했습니다"

"새벽에 도시가 시끄러워서 잠자기 힘들었슴. 호텔 잘못이 아니지만 방음이 좀더 잘됐으면 함. "

"타임스퀘어와 가깝고 센트럴터미널 바로 옆이라 좋았음. 생수는 제공되지 않으나 호텔 1층 마트 15달러사용가능하고 거기서 파는 1리터 생수가 7.5달러이므로 두병을 사먹을수 있음. 더블베드 두개인 방에서 묵었는데 화장실이 좀 좁았음. "

"주변에 다니기가 너무 좋아요 하지만 방이 많이 좁습니다 "

"위치가 너무 좋았고 직원분들이 매우 친절하셨어요 다음에 다시 뉴욕에 온다면 오고 싶어요 "