야외 수영장, 일광욕 의자
예약 가능 여부 확인

더 파크 첸나이 여행 후기

5 out of 5
더 파크 첸나이
601 Anna Salai Road, Near US Embassy, Chennai, Tamil Nadu

이용 후기

6.0
평점 10 - 훌륭해요. 560개 이용 후기 중 100개" "
평점 8 - 좋아요. 560개 이용 후기 중 110개" "
평점 6 - 괜찮아요. 560개 이용 후기 중 128개" "
평점 4 - 별로예요. 560개 이용 후기 중 108개" "
평점 2 - 너무 별로예요. 560개 이용 후기 중 114개" "

6.2/10

청결 상태

6.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

6/10 - 괜찮아요

이형로 님, 한국

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
전체적인 서비스는 괜찮습니다
기본적인 숙박에는 지장이 없으며 깨끗한편이고 서비스도 양호한 편입니다. 다만 미니바 차량 서비스 등에 있어 현지 금액보다 10배이상높기 때문에 바가지 씌우는걸 전제로 이용하셔야 합니다. 우버 등을 이용하세요
2017년 12월에 5박 숙박함
Dear Guest, Thank you for your feedback We appreciate your feedback and would like to assure you that we have shared your comments with our team to ensure an improvement in the areas you have highlighted. We look forward to welcoming you back to THE Park on your next visit to Chennai Regards Uthaya

8/10 - 좋아요

GIHEUNG

좋아요: 청결 상태, 객실의 편안함

8/10 - 좋아요

Abiraman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

8/10 - 좋아요

Antonyraj

단체 여행
좋아요: 직원 및 서비스
Rooms are very old and noisy.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Aurnob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Arun

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in experience was terrible. The staff needs better training to handle the guests. I would not recommend this hotel.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Veeranna

2024년 4월에 2박 숙박함

4/10 - 별로예요

Shaji 님, Huntingtown

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poorly maintained
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

BUDHADITYA

2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Kapilan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Look like not 5star,not clearing
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Atyah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This has got to be one of the worst experiences of hospitality and stay I’ve EVER experienced. Let’s start with our arrival-we had called multiple times prior to arrange a hotel car come pick us up on arrival at the airport. They had us send a what’s app message saying to send our flight details, confirming all was good, saying they will have a sign with my name. We land into chennai international airport, no one is there, we are calling the hotel, they keep putting us on hold, no one has any idea what’s going on. So we end up getting a Uber at 4:30Am after waiting an hour and being bombarded at the airport by local solicitors and get to the hotel. On arrival, the staff has zero remorse on what we just went through, just shaking their head, we asked to speak to a manager and he had nothing to say, just gave us a better room and said he can give us a “discounted” rate for breakfast when breakfast was already included. We get to the room-the suite they upgraded to- there are stains on the sheet, mold in the bathroom, it’s questionable is this is even safe to breathe in. After an 18 hour flight if you think you are getting some sleep, no way, they have 3 clubs and zero sound proofing provisions, our entire room was vibrating to the bass of the music, not to mention ZERO privacy because the balcony’s all connect & there were random people looking into our room, drunk people being sloppy all through the lobby, def nothing luxury or cute about that. Look on google for full review
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Priyadarshini

별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was some tank cleaning in the hotel, resulting in dirty water in the shower. And the hotel did not compensate or even provide another room despite requesting many times.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Nitesh

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had buffet at their restaurant, the buffet spread itself was impressive, featuring a wide array of delicious options. However, the service, or rather the lack of it, marred the dining experience. Requests for basic items like naan and drinks were met with delays, taking over 20 minutes to be fulfilled, despite repeated reminders. Water service was minimal, provided just once with no follow-up for refills. Additionally, the staff seemed more interested in their conversations, often engaging in chatter amongst themselves, which contributed to a noisy environment dominated by staff voices rather than the ambient din of dining guests. This not only detracted from the dining experience but also created an annoying atmosphere, making it hard to enjoy the meal. Overall, while the food at the buffet was good, the poor service and the staff's disregard for guest experience made for an unpleasant visit. A focus on improving service standards could potentially transform this into a recommendable dining destination.

8/10 - 좋아요

Pranav

가족 여행
좋아요: 청결 상태
Rooms are outdated a bit. Also when I checked they allocated me a room that wasn’t made up. This kind of mistakes can’t be allowed for a hotel rated as 5 star. Looks staff needs training. Some staff are courteous but some of them don’t know what they are doing
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Milinda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

Ranjay

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Construction, old property
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Rajasekhar

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Seems less spacious for three people.ac was not up to the mark. Didn’t like feel comfortable in bathroom shower.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Priya

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dont stay here. This is not 5 stars. More like a 2/3 star hotel. Property is outdated. Phones, tv don’t work, bathtub leaks water on the floor. Elevators are slow and unreliable. Got stuck in the elevator myself. Although the staff tries their best to be accommodating they are aware this is an outdated, old hotel that needs a lot of repair.
2024년 1월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Old fixtures which were not cleaned properly. Beds were lopsided making the sleep uncomfortable
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Varun

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Won’t call this a 5-star. Elevators are super slow and very limited. Breakfast buffet was average. Rooms are OK, but can we bring back privacy in bathrooms though? Why the curtain to hide shower area is outside the bathroom? Not every room has to be intended for honeymoon.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Navin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Park Chennai - didn't disappoint...
Thank you for the lovely hospitality.
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Andrew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom was disgusting with a broken toilet and water damage in the room over the walls. The towels were gray and the room had a strange damp smell.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Dilip

출장 여행
Na
Na
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly staff and great food! Thank you for the late night upgrade!
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Deepak

가족 여행
좋아요: 직원 및 서비스
The ambiance at the dining area was good. The rooms were not up to the mark for a five star hotel. We can hear people talking all night.
2023년 12월에 1박 숙박함

4/10 - 별로예요

N

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

N

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

SIVAKUMAR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Proximity to great eateries and shopping
Family had a relaxing time. The room service was pricey and breakfast option at the buffet were repetitive across the 3 breakfasts we had. Otherwise all good!
2023년 12월에 1박 숙박함
답변 제공: Nakul 님, 2024년 1월 4일
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

10/10 - 훌륭해요

N S Rani

2023년 12월에 2박 숙박함
답변 제공: Nakul 님, 2024년 1월 4일
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

4/10 - 별로예요

Shruti

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff where very unresponsive, the property is old and dirty does not meet any standards for 5 star stay at all. The food is mediocre. I had booked this stay for my family and they had a bad experience with the stay
2023년 11월에 2박 숙박함
답변 제공: The Park Chennai Team 님, 2023년 12월 13일
Dear Guest,Greetings!We are sorry to hear that we could not meet up with your expectations. We look forward to welcoming you back and ssure you of our best services.Best RegardsThe Park Chennai Team

10/10 - 훌륭해요

Gaurang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was very comfirt and staff were very cooperative.
2023년 11월에 4박 숙박함
답변 제공: The Park Chennai Team 님, 2023년 12월 13일
Dear Guest,Greetings!Thank you for your wonderful rating and feedback. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

10/10 - 훌륭해요

Jasmine

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accessible to US Embassy
2023년 11월에 1박 숙박함
답변 제공: The Park Chennai Team 님, 2023년 12월 13일
Dear Guest,Greetings!Thank you for your rating and feedback. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

10/10 - 훌륭해요

Sivanesan

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really safe and calm
2023년 11월에 1박 숙박함
답변 제공: The Park Chennai Team 님, 2023년 11월 14일
Dear Guest,Thank you for your wonderful rating and appreciation. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
The Pain Hotel
The Pain ! should be the name of the Hotel. Worst Service. To get non working Fridge replaced need 5 calls and > 30 mins. Room Service guy asking Cash / GPAY to settle bill on the spot. Ringing > 2200 hrs and sending Card Machine for bill payment for order placed at 1900 hrs. Absolute careless & superslow. No way near Star hotel.
2023년 10월에 1박 숙박함
답변 제공: The Park Chennai Team 님, 2023년 11월 14일
Dear Guest,We are sorry to hear that we could not meet up your expectations during your stay. We will certainly look into this and take necessary corrective measuresWe look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

10/10 - 훌륭해요

Anu

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: The Park Chennai Team 님, 2023년 11월 14일
Dear Guest,Thank you for your wonderful rating and appreciation. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

10/10 - 훌륭해요

Raj Kumar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I think it will be very attractive if you display classical photographs instead of movie phographs in entire hotel.
2023년 10월에 2박 숙박함
답변 제공: The Park Chennai Team 님, 2023년 11월 14일
Dear Guest,Thank you for your wonderful rating and feedback. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

4/10 - 별로예요

Sai prasad

2023년 10월에 1박 숙박함
답변 제공: The Park Chennai Team 님, 2023년 11월 14일
Dear Guest,We are sorry to hear that we could not meet up your expectations during your stay. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

8/10 - 좋아요

Durga Prasad Rao

2023년 10월에 3박 숙박함
답변 제공: The Park Chennai Team 님, 2023년 11월 14일
Dear Guest,Thank you for your wonderful rating . We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

4/10 - 별로예요

Thati

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Nakul 님, 2023년 10월 10일
Dear Guest, Vanakkam! We thank you for your feedback. We have made a note of The lapses faced during your stay with us and we are working on streamlining our processes to ensure an improvement We hope you will give us a chance to offer you a better experience at The Park Chennai.Warm regards,The Park Chennai

8/10 - 좋아요

Mukund

출장 여행, 가족 여행
좋아요: 직원 및 서비스
Good staff
2023년 9월에 1박 숙박함
답변 제공: Nakul 님, 2023년 10월 10일
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

4/10 - 별로예요

Vishnu

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was surprised that this was rated 5 star. The property is not managed properly. Room was not clean, had dirty stains and dust everywhere , was not ventilated at all due to which there was a weird smell. The staff were not customer friendly and sometimes didn’t even care to check.Completely disappointed.
2023년 9월에 2박 숙박함
답변 제공: Nakul 님, 2023년 9월 19일
Dear Guest,Vanakkam,Thank you for taking the time to rate us on your visit to our hotel. Please accept our apologies for the inconvenience you have faced during your stay, we are very concerned that your experience at the hotel was not satisfactory. Rest assured this has been addressed with our concern management to look into the issue and takes necessary action to avoid such inconvenience. We request you to give us another opportunity to provide better experience.Warm regards,The Park Chennai

8/10 - 좋아요

Akshai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Nakul 님, 2023년 9월 19일
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old, dirty hotel with unresponsive service
Certainly not a 5 star hotel. Worthy of a 2 star hotel. Run down, horrible unresponsive service. Hope the star rating of this hotel is reviewed soon and appropriately downgraded to a likely 2 star hotel. Dirty, old toilets, super slow lifts. Prices of in room dining are that of a 5 star hotel but nothing else is.
2023년 9월에 1박 숙박함
답변 제공: Nakul 님, 2023년 9월 19일
Dear Guest,Vanakkam,Thank you for taking the time to rate us on your visit to our hotel. Please accept our apologies for the inconvenience you have faced during your stay, we are very concerned that your experience at the hotel was not satisfactory. Rest assured this has been addressed with our concern management to look into the issue and takes necessary action to avoid such inconvenience. We request you to give us another opportunity to provide better experience.Warm regards,The Park Chennai

10/10 - 훌륭해요

Kingslin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service
2023년 9월에 1박 숙박함
답변 제공: Nakul 님, 2023년 9월 19일
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

2/10 - 너무 별로예요

Cecilia

2023년 9월에 1박 숙박함
답변 제공: Nakul 님, 2023년 10월 10일
Dear Guest,Vanakkam,Thank you for taking the time to rate us on your visit to our hotel. Please accept our apologies for the inconvenience you have faced during your stay, we are very concerned that your experience at the hotel was not satisfactory. Rest assured this has been addressed with our concern management to look into the issue and takes necessary action to avoid such inconvenience. We request you to give us another opportunity to provide better experience.Warm regards,The Park Chennai

10/10 - 훌륭해요

James

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome experience
2023년 8월에 1박 숙박함
답변 제공: Nakul 님, 2023년 9월 14일
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

2/10 - 너무 별로예요

Shrikant Desai

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is a scam
Rooms were in pathetic condition. Services are not great reception folks were not attending customers. Rooftop restaurant menu sucks and staff was not willing to serve food. Over all bad experience don’t recommend
2023년 9월에 1박 숙박함
답변 제공: Nakul 님, 2023년 9월 14일
Dear Guest,Vanakkam,Thank you for taking the time to rate us on your visit to our hotel. Please accept our apologies for the inconvenience you have faced during your stay, we are very concerned that your experience at the hotel was not satisfactory. Rest assured this has been addressed with our concern management to look into the issue and takes necessary action to avoid such inconvenience. We request you to give us another opportunity to provide better experience.Warm regards,The Park Chennai

8/10 - 좋아요

HARINDRAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing to mention at present
2023년 9월에 3박 숙박함
답변 제공: Nakul 님, 2023년 9월 14일
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

8/10 - 좋아요

Satyapal

2023년 9월에 1박 숙박함
답변 제공: Nakul 님, 2023년 9월 14일
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel