Skip to main content

Aquastar Hotel & Apartments

3.5 star property
Guests can sip cocktails by the pool while gazing at ocean views, creating a perfect moment of relaxation at this welcoming retreat

Choose dates to view prices

At Aquastar Hotel & Apartments, the ocean view sets the scene for true relaxation. Travelers enjoy refreshing drinks at the poolside bar, dine at the on-site restaurant, or simply lounge by one of two outdoor pools. Former guests consistently praise the attentive, helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
The current price is ₩97,175
₩111,330 total
includes taxes & fees
Jun 8 - Jun 9
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Aquastar Hotel & Apartments

  • Hotel near Costa Maya Port
  • Take advantage of a terrace, a bar, and a restaurant at Aquastar Hotel & Apartments. Adventurous travelers may like the fishing, cycling, and ecotours at this hotel. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • 2 outdoor pools along with sun loungers
    • Continental breakfast (surcharge), bike rentals, and concierge services
    • Tour/ticket assistance, a 24-hour front desk, and a front-desk safe
    • Smoke-free premises
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Aquastar Hotel & Apartments boast thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
  • More amenities include:
    • Flat-screen TVs with cable channels
    • Daily housekeeping and desks

Similar properties

Aerial view
40 Cañones
Mahahual
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 622 reviews
The price is ₩171,265
₩208,754 total
includes taxes & fees
May 22 - May 23
40 Cañones
Compare similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 210 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Aquastar Hotel & Apartments have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Aquastar Hotel & Apartments?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Aquastar Hotel & Apartments on Jun 8, 2026 start from ₩97,175, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aquastar Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Aquastar Hotel & Apartments?

Check-in begins at 3 PM.

What time is check-out at Aquastar Hotel & Apartments?

Check-out is at noon.

Where is Aquastar Hotel & Apartments located?

Nestled on the beach, this Mahahual hotel is within 1 mi (2 km) of Mahahual Beach and Costa Maya Port. Mahahual Lighthouse and Maya Water Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 249 out of 592 reviews
Rating 8 - Good. 178 out of 592 reviews
Rating 6 - Okay. 79 out of 592 reviews
Rating 4 - Poor. 45 out of 592 reviews
Rating 2 - Terrible. 41 out of 592 reviews

Reviews

Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquastar is a hidden gem at the edge of Mexico. Outstanding service, beautiful rooms, and a great restaurant.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant/bar staff has been great, everyone is friendly, room is clean and simple, location is very convenient.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Katia

Liked: Cleanliness, property conditions & facilities
amazing staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel to stay in Mahahual, we rented a two room with the kitchen and we really enjoyed.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location - loved the jacuzzi.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Oscar

Liked: Staff & service, property conditions & facilities
Great location and confortable
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities
Great location, clean,great service we live the pool
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service
Great service, the staff are friendly and helpful! The building can do with maintenance and new sheets and towels but overall it’s a nice hotel.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend

One of the nicest hotels in the area with good location. Need a hair dryer in the rooms. Had its own restaurant beach club. The beach entrance is rocky. Nicer beaches further down the malacon. I would stay here again
View from rooftop pool
Main pool overlooks the ocean
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of the sea from the Ocean-view rooms! Staff, notably Alessandra the concierge, was very friendly and helpful! It was very windy during our stay, so the sargassum/seaweed built up horribly right in front of the hotel, but walking down the malecon a few blocks gets you to a really nice beach area. Lots of restaurants to choose from including the one at the hotel which served decent food and drinks. I would definitely recommend this area and hotel to others.
Stayed 4 nights in Apr 2025
Verified

4/10 Poor

Angelica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks nice outside. It’s the interior that needs a lot of TLC. No closet, No luggage rack, towers & sheets are old, dirty, stained. The restaurant is good
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So far so goos

I did not get hot water for the shower, but at least the water was no cold. The water smell strange. Everything else was good.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Pascal

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We had a good stay at the Aquastar hotel. However, the water coming out of the tap of the Jacuzzi (the main reason for chosing the hotel) obviously comes out of the sea more or less uncleaned and therefore was brownish and smelled like seaweed making it uncomfortable to use. Also the beach was full of seaweed and smelled accordingly. While the natural phenomenon is of course not the hotel's fault, not cleaning the site (as opposed to other parts of the beautiful beach) is. The hotel and room themselves have been clean and the staff superfriendly. Nicer beach areas are easily walkable.
Verified

4/10 Poor

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was clean and well-maintained, and the staff were helpful. This hotel has the potential to be terrific, but there were two large problems. First, the Beach Club attached to the hotel plays loud and annoying music day and night. They seem to turn it up louder in the middle of the day in an attempt to attract tourists from the cruise ships. It’s impossible to find a location either by the pool or in the building that is reasonably quiet. Next, there is some kind of issue with the plumbing that creates a lot of noise during the night. I was awakened both nights.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mark Miller, Sheila

Liked: Cleanliness, amenities, property conditions & facilities
The outside area and pool of the Aquastar hotel was beautiful. We especially enjoyed the waterfront seats and hammocks. We found the rooms to be very plain and noisy. We could hear every sound from our neighbors across the hall. We also ended up with a double instead of the Queen room that we booked. That aside, we did enjoy our stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Juan Danie

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jessica

Liked: Amenities, property conditions & facilities
Rooms are great!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Georgia

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean. The hotel is not the same as before. Dirty pots, dinghy towels. Just horrible.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the hotel so much that we extended our stay!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Sigifredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025
Verified

8/10 Good

hector

the water
Stayed 1 night in Aug 2025
Verified

8/10 Good

Cameo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pool is right on the boardwalk, also rooftop pool, pool and beach loungers. Clean comfortable rooms
Verified

6/10 Okay

Lleymi

Liked: Cleanliness
Was clean but very small
Stayed 1 night in Apr 2025