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Reviews of Hotel Route-Inn Seibu Chichibu Ekimae

3 out of 5
Hotel Route-Inn Seibu Chichibu Ekimae
2-3-18, Nosakamachi, Chichibu, Saitama-ken

Reviews

8.0

Very Good

Rating 10 - Excellent. 71 out of 216 reviews" "
Rating 8 - Good. 87 out of 216 reviews" "
Rating 6 - Okay. 43 out of 216 reviews" "
Rating 4 - Poor. 8 out of 216 reviews" "
Rating 2 - Terrible. 7 out of 216 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

AYUMI

Traveled with partner, Traveled with family
Liked: Staff & service
駅前だけど、周りにあまり飲食店がなかった。 遅いチェックインだったので、駐車場の空きがなく、ホテルの方が誘導してくれたのはよかった。
Stayed 1 night in Apr 2024

6/10 Okay

Gerald

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Avoid the breakfast room!
The reception staff and cleaning staff were great. However, a staff member working in the breakfast room was extremely rude, noisy and so unpleasant that she ruined my stay. Furthermore, the breakfast was uninteresting, cold and left exposed (no wrappings or coverings). Guests are crammed into a small breakfast room - after being made to wait for a long time. Guets were using the same tongs to choose sausages, eggs and coleslaw. Plastic gloves and masks are to be worn (rightly so), but there is no social distancing. A woman working there informed me that my mask wasn’t high enough over my mouth in a voice loud enough for all diners to hear. It was being worn correctly. As the only non-Japanese in the room, I felt singled out and I found her conduct was unprofessional. The tray I was given was sticky and unclean. I opted for a coffee and ate outside the hotel after checking out early.
Stayed 2 nights in Dec 2021

6/10 Okay

Kathleen

Liked: Cleanliness
Stayed 1 night in Aug 2019

10/10 Excellent

Etsuko, また

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t ext brea breakfast. But they prepared.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad attitude front desk service
Very rude speaking front desk older two ladies. Very bossy and sassy. Kept bothering about leaving the room key when leaving hotel but every time came back had to wait in line to receive room key. Kept bothering about cleaning room even though we hung the do not disturb sign up. So finally just let them clean and under the beds were super dusty and dirty anyways like no one even cleaned the room. And I'm saying this even though I lived in Chichibu for 7 years and love the town and it's people.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Furnishing is slightly dated
The room and bed is comfortable. However the furnishing is slightly dated, the carpet is newer compared to the furnishings.

10/10 Excellent

Wai Man, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for everyone who visit Chichibu
Spacious room, very kindly services, good quality in buffet breakfast with very resonable room charge. Location is quite near the train station.

10/10 Excellent

こういち

Traveled with group
Liked: Cleanliness, staff & service, amenities
朝食は品数が豊富でとても満足出来ました。 フロントのサービスのコーヒーにＬサイズがあったら良かった。 総合的には満足出来ました。
Stayed 1 night in May 2024

8/10 Good

Okuyama

Liked: Staff & service
西武秩父駅から近く、駅前施設「祭の湯」（温泉、食事、おみあげ）が利用しやすい。また、他にガストなど飲食店が近くにあって食べるところは苦労しない。
Stayed 4 nights in Apr 2024

4/10 Poor

HIROYUKI

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
スタッフの方々は素敵な対応をしていただきました。 建物が古いのでしょうがない面もありますが、ユニットの換気扇の振動がドアに届き、ビビリ音がずっとするのでドアを閉めることが出来なかった。 また、隣の部屋の話し声がめちゃくちゃ聞こえてくる！
Stayed 1 night in Apr 2024

6/10 Okay

たけし

まっ、いいんじゃない
Stayed 1 night in Mar 2024

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

h

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

たけし

スタッフの丁寧な対応が良かったです
Stayed 1 night in Feb 2024

10/10 Excellent

mayumi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
煙草吸わないことを伝えると禁煙の部屋に替えてくれて良かったです。受付は笑顔で丁寧だった。朝食もバイキングですぐ補充されて美味しかったー
Stayed 1 night in Feb 2024

8/10 Good

タカヒデ

Traveled with partner
Liked: Cleanliness, staff & service, amenities
総合的には満足しました。気になる点を上げるなら浴室トイレの電気と換気扇が兼用しており使用後切った後も暫く運転しており、換気扇の音が気になりました。
Stayed 1 night in Feb 2024

10/10 Excellent

HIROSHI

Stayed 1 night in Feb 2024

8/10 Good

Kazuteru

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

????

Liked: Cleanliness, staff & service, amenities
とくに悪いところなし、また利用したい。
Stayed 1 night in Feb 2024

8/10 Good

かつひさ

Business traveler, Traveled with partner
ホテル側の駐車場が狭く、第二駐車場に停めましたが交通量が多い道を挟んでいるので、横断歩道が無いので車は止まってくれませんでした、横断歩道書いて欲しいです。
Stayed 1 night in Feb 2024

6/10 Okay

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities
秩父観光には最適
Stayed 1 night in Jan 2024

10/10 Excellent

ケイタ

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

ともみつ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回三峯神社参拝の時に利用しました。朝早くでるので朝食が6:30からが非常に助かりました。また携帯の充電器を忘れてしまいましたが、スピーディな親切な対応で非常に神対応でありがとうございました。

10/10 Excellent

りょう

Liked: Cleanliness, staff & service, property conditions & facilities
宿自体は悪くない
Stayed 1 night in Dec 2023

2/10 Terrible

マサシ

Stayed 1 night in Dec 2023

10/10 Excellent

Satoru

Traveled with group
ロードバイク(自転車)のツーリングで宿泊しました。自転車を室内に持ち込むことについて、予約前にご相談し快諾いただきました。大変助かりました。ありがとうございます。 また徒歩圏内に地元の飲食店も多く、楽しめました。 今後も秩父エリアに宿泊を含むツーリングに出かける際は利用させていただきます。
Stayed 1 night in Dec 2023

8/10 Good

NAOMI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

かな

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても想像以上に素敵なHOTELでした。備え付けの棚が表面傷だらけで、あまり気持ちの良いものではなかったのが気になりました。 それ以外は朝ごはんも小鉢、小皿をたくさん備えて頂いて色々な物を少しづつ味わえました。また、伺いたいです。
Stayed 1 night in Dec 2023

6/10 Okay

俊幸

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

tsutomu

Stayed 1 night in Nov 2023

10/10 Excellent

?????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近いので旅の計画が立てやすかった。
Stayed 1 night in Nov 2023

10/10 Excellent

ようこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

わたる

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Toshiyuki

Stayed 1 night in Nov 2023

6/10 Okay

Sumie

Business traveler, Traveled with family
Liked: Staff & service
駅に近く、駅のロッカ -を利用しなくてもフロントで荷物を預かって頂けたので助かりました。
Stayed 1 night in Nov 2023

8/10 Good

Asako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が品数が多く美味しかった。
Stayed 1 night in Nov 2023

8/10 Good

メグミ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
間違えて、喫煙ルームを予約して臭いで一睡も出来ませんでしたが、翌朝事情をスタッフの方に説明すると、禁煙ルームに快く変更して下さいました。おかげで２日目はぐっすりと眠る事ができました。心から感謝申し上げます。 本当にありがとうございました。 次回も、是非利用させて頂きたいです。
Stayed 2 nights in Oct 2023

8/10 Good

YASUSHI

Stayed 1 night in Nov 2023

8/10 Good

ユカ

Liked: Staff & service
旅の前泊などに適している
Stayed 1 night in Oct 2023

8/10 Good

ナツコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

NAOMI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Tomoya

Disliked: Cleanliness
Stayed 2 nights in Oct 2023

6/10 Okay

SATO

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

たかこ

Liked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

マサヨ

Liked: Staff & service
Disliked: Property conditions & facilities
駅近くて、とても便利だった。
Stayed 1 night in Oct 2023

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
特に不都合や不満な点はありませんでした。
Stayed 1 night in Sep 2023

8/10 Good

わかこ

Liked: Cleanliness, staff & service, property conditions & facilities
掃除がしっかりされててよかったです。
Stayed 1 night in Oct 2023