Chico River Tours

This property doesn't deserve any stars at all! You were sent the details of the property but expect that you will be allocated a different room as it's first come first served! We turned up later than check in time but our room was already occupied. We were then allocated a different room in a different building and not seaview as requested. Very dirty and smelly rugs and carpets, cockroaches in the kitchen, flies everywhere, trash still in, outdated toilet and bath, mouldy and rusty tiles, worn out doors with paint drippings.,,,the smell is disgusting, no words is disgust can fully describe this accommodation. Admin are rude as they hang up on the phone if you start complaining then they block! Owner doesn't seem to care at all! Expedia and other travel sites should ban this owner!!!! Bath blocked, admin not helpful!

Great location and friendly staff.

From the moment we stepped foot onto this resort the whole team at the Crimson made us feel welcomed with their hospitality. The whole property, from the lush, green, tropical grounds being well kept and beautifully manicured, to our beautiful room being immaculately clean, and with our linens smelling fresh, and a stocked bar with welcome goodies, snacks and drinks, we were blown away with this place! The team at the Crimson take hospitality to a whole other level! We snorkeled at the beach here a saw lots of beautiful fish. We enjoyed our time in the beautiful Infiniti pool and had so much fun trying the foods at the restaurants here at the Crimson. I recommend eating at the Azure Beach Club, it’s a whole vibe in itself with outstanding service! Also the Breakfast Buffet is so delicious, I see why they have earned their Michelin stars, sooooo delicious! I have nothing but amazing things to rave about the Crimson from a quick and easy check in, to WiFi being fast, to the whole team being very accommodating and allowing us a late check out when we were leaving Cebu. I will definitely be back soon!!