Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Property class: 3

Choose dates to view prices

Consider a stay at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan and take advantage of an indoor mineral hot spring (onsen), a terrace, and shopping on site. The on-site Japanese cuisine restaurant, Komakusa, offers breakfast and lunch. In addition to a garden and an arcade/game room, guests can connect to free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Breakfast available
  • Business services
  • Room service
  • 24/7 front desk
The current price is ₩337,372
₩410,750 total
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Japanese Style Room, Lake side, Non Smoking

A traditional Japanese-style room with tatami mats, a low table with a tea set, two chairs, a television, and a fan.

Japanese Style Room, Lake side, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

Japanese Style Room, Lake side, Irori Kaiseki, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons
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About the neighborhood

Located in Chitose, Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan is in the mountains and on the waterfront. Former Hokkaido Government Office Building and Sapporo Clock Tower are cultural highlights, and some of the area's notable landmarks include Sapporo JR Tower and Hokkaido Shrine. Looking to enjoy an event or a game while in town? See what's going on at Daiwa House Premist Dome. Take an opportunity to explore the area for water adventures such as fishing and other activities like skiing. Visit our Chitose travel guide
Map
Shikotsuko Poropinai 7, Chitose, Hokkaido, 066-0287

What's nearby

  • A tranquil lakeside scene with a traditional red pagoda, rocky shoreline, and distant mountains under a cloudy sky.
    Shikotsu-Toya National Park
    1 min walk - 0.0 km
  • Shikotsuko Onsen
    1 min walk - 0.0 km
  • Lake Shikotsu
    1 min walk - 0.1 km
  • Shikotsu Visitor Center
    29 min drive - 13.5 km
  • Chitose Inter Golf Club
    52 min drive - 42.9 km

Getting around

  • Tomakomai Station
    41 min drive
  • New Chitose Intl. Airport (CTS)
    46 min drive

Restaurants

  • 北のうまいもん碧水
    17 min drive
  • ペンネンノルデ
    18 min drive
  • 翠明橋
    19 min drive
  • 水の詩ガーデン
    17 min drive
  • Mizushiro
    17 min drive

About this property

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

  • Ryokan by the lake
  • You can look forward to an indoor mineral hot spring (onsen), a terrace, and shopping on site at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan. The on-site Japanese cuisine restaurant, Komakusa, offers breakfast and lunch. In addition to a garden and an arcade/game room, guests can connect to free WiFi in public areas.
  • Other perks at this ryokan include:
    • Buffet breakfast (surcharge), hot springs on site, and a front-desk safe
    • Meeting rooms, concierge services, and a 24-hour front desk
    • A banquet hall, karaoke, and an elevator
  • Room features
  • All 55 rooms boast comforts such as air conditioning, as well as amenities like safes.
  • Extra amenities include:
    • Turndown services and slippers
    • Refrigerators, heating, and limited housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Sakura Quality. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan on Nov 9, 2026 start from ₩337,372, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

Check-in start time: 3 PM; Check-in end time: 7:30 PM.

What time is check-out at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

Check-out is at 10 AM.

Where is Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan located?

Situated on the boardwalk/promenade, this ryokan is within 32 mi (52 km) of Daiwa House Premist Dome, Odori Park, and Former Hokkaido Government Office Building. Sapporo Clock Tower and Sapporo JR Tower are also within 32 mi (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 143 out of 282 reviews
Rating 8 - Good. 109 out of 282 reviews
Rating 6 - Okay. 22 out of 282 reviews
Rating 4 - Poor. 6 out of 282 reviews
Rating 2 - Terrible. 2 out of 282 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely. Nice large clean room. Food at the restaurant was amazing. Onsen was fantastic. Staff all very helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded onsen on Lake Shikotsu with very helpful staff. Delicious breakfast buffet and also had the set dinner feast with traditional and seasonal food. Enjoyed room with gorgeous view of lake- watched the sunrise over snowy slopes while in outdoor bath. Spectacular!
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good onsen
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay more times 👍👍👍👍
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and spacious bedroom with beautiful lake view. Very impressed with the dinner with lots of varieties and it tasted delicious.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族との旅行でいい思い出になりました。 ありがとうございました。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かな湖畔の旅館　支笏湖の絶景は　露天に浸りながら夕陽が照らす山並み　朝日が照らす湖面を眺めながら本当に癒されました 噂通りでした 機会があれば　また再訪したいと思っています
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
尚可
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
沒有
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
很滿意, 很日本式
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
房間整潔，職員熱情，野湯風景極好，就是水不是特別暖。唯一不足就是餐食一般
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
객실도 깨끗하고 직원들도 친절했습니다. 저녁과 아침도 맛있고 전통적인 가이세키 요리를 먹을 수 있어 좋은 경험 이였습니다. 온천도 좋았습니다.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物の古さは感じましたが秘湯に相応しい雰囲気でした。食事も、お目当ての温泉もすごく良かったです。支笏湖に繋がる露天風呂はまさしく野趣あふれ、他にはない温泉です。やはり山の中、湖の間近なので夏は虫が、、、それも含めて自然を満喫できました。
Stayed 1 night in Aug 2025
Verified review

8/10 Good

お代の割に食事の内容（食材）が安価であった。ウニやアワビなどは無く特別感を感じられない。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
景色がよく、癒されました。秘湯も初めての体験で良かったです
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 좋았어요~
Stayed 1 night in Apr 2025
Verified review

8/10 Good

夜の氷とう祭りに行きかたったけど、タクシーも来てくれない場所の旅館でした。送迎の回数をもう少し増やせてもらえたらいいなと思いました。
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐来不及，特制饭团🍙带走温馨
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

札幌から近い秘湯

温泉の泉質はかけ流しでとても良いです。 貸切風呂にも入ってみましたが、露天風呂の湯が熱くてゆっくり入れませんでした。 湖側の和洋室だったので窓から支笏湖や山々が望め素晴らしい景観。客室は広く清掃が行き届いており快適です。ロビーは改装中で12月中には完成の予定との事。食事は豪華ではありませんが、手作り感があり全て美味しくいただきました。従業員の対応がどなたも親切でホスピタリティが高く気持ちの良いものでした。
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

不負百年秘湯盛名

非常傳統道地的日式溫泉旅館, 無敵的湖景裸湯是最大賣點, 可惜沒有冷氣空調, 在夏天來時需多加注意
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

温泉は満足できるが、、

日帰り温泉の利用経験から宿泊してみました。 温泉の日帰り利用はそれなりに混雑しますが、宿泊者利用時間帯は混雑する事も無くゆったりと温泉を満喫する事ができました。 宿泊料金が高い割には従業員のサービスはあまり良くありませんでした。夕食会場でのサービスは良かったですが、夜間の警備の方の対応には疑問を感じました。
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いいおゆです。二、三日ゆっくりしたい。
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

超棒的百年溫泉旅館，服務親切，秘泉超棒
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
자연친화적인 곳이라 여름,가을에는 벌레가 좀 있네요. 그래도 거슬릴 정도는 아니라서 편안히 묵었습니다.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
心情放鬆 泡湯極度享受
Stayed 1 night in Oct 2023