Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Travelers soak in mineral hot springs at this lakeside retreat where traditional Japanese flavors await at Komakusa restaurant and evening karaoke adds fun

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Where to?

Dates

June 2026

July 2026

Hot springs - Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan (Chitose)

Sundeck - Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan (Chitose)

Breakfast and lunch served, Japanese cuisine - Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan (Chitose)

Exterior - Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan (Chitose)

Marukoma Onsen Ryokan sits peacefully by the lake, offering guests an indoor mineral hot spring experience. The property features Japanese cuisine at Komakusa restaurant, a tranquil garden for relaxation, a game room for entertainment, and WiFi access in public areas.

Excellent

Popular amenities

Restaurant
Air conditioning
Breakfast available
Business services
Room service
24/7 front desk

₩437,183 total

May 28 - May 29

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₩672,865 total

Jun 2 - Jun 3

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers pickup service from Shikotsukohan Bus Terminal only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately JPY 2420 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve access to the public bathing facility

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan on May 28, 2026 start from ₩358,976, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

Check-in start time: 3 PM; Check-in end time: 7:30 PM.

What time is check-out at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

Check-out is at 10 AM.

Where is Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan located?

Situated on the boardwalk/promenade, this ryokan is within 32 mi (52 km) of Sapporo Dome, Odori Park, and Sapporo Clock Tower. Former Hokkaido Government Office Building and Sapporo JR Tower are also within 32 mi (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Location

9.0

Yun

Jan 4, 2026

Liked: Cleanliness, amenities, property conditions & facilities

房間整潔，職員熱情，野湯風景極好，就是水不是特別暖。唯一不足就是餐食一般

Stayed 1 night in Dec 2025

Verified

10/10 Excellent

JOOHYUN

Dec 2, 2025

Liked: Cleanliness, staff & service, amenities

객실도 깨끗하고 직원들도 친절했습니다. 저녁과 아침도 맛있고 전통적인 가이세키 요리를 먹을 수 있어 좋은 경험 이였습니다. 온천도 좋았습니다.

Stayed 1 night in Nov 2025

Verified

8/10 Good

TAKAKO

Aug 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

建物の古さは感じましたが秘湯に相応しい雰囲気でした。食事も、お目当ての温泉もすごく良かったです。支笏湖に繋がる露天風呂はまさしく野趣あふれ、他にはない温泉です。やはり山の中、湖の間近なので夏は虫が、、、それも含めて自然を満喫できました。

Stayed 1 night in Aug 2025

Verified

MASAMITSU

Dec 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

札幌から近い秘湯

温泉の泉質はかけ流しでとても良いです。貸切風呂にも入ってみましたが、露天風呂の湯が熱くてゆっくり入れませんでした。湖側の和洋室だったので窓から支笏湖や山々が望め素晴らしい景観。客室は広く清掃が行き届いており快適です。ロビーは改装中で12月中には完成の予定との事。食事は豪華ではありませんが、手作り感があり全て美味しくいただきました。従業員の対応がどなたも親切でホスピタリティが高く気持ちの良いものでした。

Stayed 1 night in Dec 2024

Verified

8/10 Good

CHUN-WEI

Aug 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

不負百年秘湯盛名

非常傳統道地的日式溫泉旅館, 無敵的湖景裸湯是最大賣點, 可惜沒有冷氣空調, 在夏天來時需多加注意

Stayed 1 night in Aug 2024

Verified

6/10 Okay

Verified traveler

Jul 14, 2024

Liked: Room comfort

Disliked: Staff & service

温泉は満足できるが、、

日帰り温泉の利用経験から宿泊してみました。温泉の日帰り利用はそれなりに混雑しますが、宿泊者利用時間帯は混雑する事も無くゆったりと温泉を満喫する事ができました。宿泊料金が高い割には従業員のサービスはあまり良くありませんでした。夕食会場でのサービスは良かったですが、夜間の警備の方の対応には疑問を感じました。

Stayed 2 nights in Jul 2024

Verified

10/10 Excellent

Masakazu

Feb 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

いいおゆです。二、三日ゆっくりしたい。

Stayed 1 night in Feb 2024

Verified

10/10 Excellent

TIANYOU

Feb 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

超棒的百年溫泉旅館，服務親切，秘泉超棒

Stayed 1 night in Jan 2024

Verified

8/10 Good

Verified traveler

Oct 18, 2023

Jan 29, 2023

최고 료칸

교통이 좀 어렵지만 만점을 줄 정도의 뷰와 서비스였습니다! :)

Stayed 1 night in Jan 2023

Verified

8/10 Good

DONGWON

Dec 27, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절하고 경치 좋고 청결했지만 영어가 되지 않아 약간 불편한 점은 있었습니다.

Stayed 1 night in Dec 2022

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Choose dates to view prices

Photo gallery for Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Reviews

Popular amenities

Similar properties

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Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Frequently asked questions

Have a question?

Reviews

Reviews

Excellent

8.6

8.4

9.0

8.4

Reviews

10/10 Excellent

Katherine F

Katherine F

8/10 Good

Wailok

Wailok

10/10 Excellent

Yu Tsui Portia

Yu Tsui Portia

10/10 Excellent

Kar Wai

Kar Wai

10/10 Excellent

??

??

8/10 Good

Yun

Yun

10/10 Excellent

JOOHYUN

JOOHYUN

8/10 Good

TAKAKO

TAKAKO

8/10 Good

Kazuya

Kazuya

10/10 Excellent

Yuko

Yuko

10/10 Excellent

Jinwoo

Jinwoo

8/10 Good

Keiko

Keiko

10/10 Excellent

Chengfeng

Chengfeng

10/10 Excellent

MASAMITSU

札幌から近い秘湯

MASAMITSU

8/10 Good

CHUN-WEI

不負百年秘湯盛名

CHUN-WEI

6/10 Okay

Verified traveler

温泉は満足できるが、、