Thank you very much for the 4 out of 5-star rating, Ian. We are pleased that you enjoyed your stay at the hotel. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you for taking the time to share your rating with us, Heidi. It looks like we did not quite meet your expectations with your overall experience. It is our sincere hope that we will be able to welcome you back in the future for a better experience.

Thank you for taking the time to share your rating with us, Viviane. It looks like we did not quite meet your expectations with your overall experience. It is our sincere hope that we will be able to welcome you back in the future for a better experience.

Thank you very much for the 5 out of 5-star rating, Abimbola! We are pleased to hear that you enjoyed your stay at the hotel. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 5 out of 5-star rating, Adam! We are pleased to hear that you enjoyed your stay at the hotel. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 5 out of 5-star rating, Aaron! We are pleased to hear that you enjoyed your stay at the hotel and greatly appreciate your comments!. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 5 out of 5-star rating, Kroeger! We are pleased to hear that you enjoyed your stay at the hotel and greatly appreciate your comments about the hotel! We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you for taking the time to share your rating with us, James. It looks like we did not quite meet your expectations with your overall experience. It is our sincere hope that we will be able to welcome you back in the future for a better experience.

Thank you for taking the time to share your rating with us, Cynthia. It looks like we did not quite meet your expectations during your visit. It is our sincere hope that we will be able to welcome you back in the future for a better visit.

Thank you very much for the 5 out of 5-star rating, John! We are pleased to hear that you enjoyed your stay at the hotel and greatly appreciate your comments about the hotel and staff!. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 4 out of 5-star rating, Howard. We are pleased that you enjoyed your stay at the hotel. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 4 out of 5-star rating, Alexa. We are pleased that you enjoyed your stay at the hotel. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 5 out of 5-star rating, John! We are pleased to hear that you enjoyed your stay at the hotel and greatly appreciate your comments!. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you for taking the time to share your rating with us, Angie. It looks like we did not quite meet your expectations during your visit. It is our sincere hope that we will be able to welcome you back in the future for a better visit.

Thank you very much for the 5 out of 5-star rating, Brandi! We are pleased to hear that you enjoyed your stay at the hotel and greatly appreciate your comments!. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 5 out of 5-star rating, Andras! We are pleased to hear that you enjoyed your stay at the hotel and greatly appreciate your comments!. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 4 out of 5-star rating, Nathan. We are pleased to hear that you enjoyed your stay at the hotel overall. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 4 out of 5-star rating, Mohammad. We are pleased that you enjoyed your stay at the hotel. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 4 out of 5-star rating, Travis. We apologize for the issues you encountered with parking. However, we are pleased to hear that you enjoyed your stay at the hotel overall. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 5 out of 5-star rating, Patricia! We apologize for the parking issue your encountered. However, we are pleased to hear that you enjoyed your overall stay at the hotel and greatly appreciate your feedback. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 4 out of 5-star rating, Karen. We are pleased that you enjoyed your stay at the hotel. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 5 out of 5-star rating, Connie! We are pleased to hear that you enjoyed your stay at the hotel and greatly appreciate your comments regarding our staff and the location. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you for taking the time to share your rating with us, Michael. It looks like we did not quite meet your expectations during your visit. It is our sincere hope that we will be able to welcome you back in the future for a better visit.

Thank you for taking the time to share your rating with us, Eric. We are glad you enjoyed the convenience of the hotel for your trip. It is our sincere hope that we will be able to welcome you back in the future for an even better stay.

Thank you for sharing your feedback regarding your experience with us, Geoff. We are sorry to see that you encountered issues with cleanliness of your room, as this is not the experience we want for any of our guests. This room was clearly not ready for a guest and we are sorry that we did not have an opportunity to provide you with new accommodations. We are sharing your feedback with our Housekeeping team for corrective actions. We hope to welcome you back at a future date for a better stay with us.

Thank you very much for the 4 out of 5-star rating, Shiyel! We are pleased to hear that you enjoyed your stay at the hotel and are glad we were able to accommodate your late checkout request. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you for sharing your feedback regarding your experience with us, Jennifer. We are sorry to see that you encountered issues with condition and cleanliness of your room, as this is not the experience we want for any of our guests. We are glad to see that we were able to accommodate you in a different room during your stay. We are sharing your feedback with our Housekeeping and Engineering Leadership to ensure the necessary corrective measures are taken to address the condition and concerns of this room. We hope to welcome you back at a future date for a better stay with us.

Thank you very much for the 5 out of 5-star rating, Kristen! We are pleased to hear that you enjoyed your stay at the hotel as well as its location and greatly appreciate your feedback. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 5 out of 5-star rating, Rosendo! We are pleased to hear that you enjoyed your stay at the hotel and greatly appreciate your feedback. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 5 out of 5-star rating, Jacqueline! We are pleased to hear that you enjoyed your stay at the hotel and the location and greatly appreciate your feedback. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you for taking the time to share your rating with us, Jared. We are looking into your reservation details regarding your refund request.

Thank you for taking the time to share your rating with us, Jaclyn. It looks like we did not quite meet your expectations during your visit. It is our sincere hope that we will be able to welcome you back in the future for a better visit.

Thank you very much for the 5 out of 5-star rating, Paulina! We are pleased to hear that you enjoyed your stay at the hotel. While internet is not complimentary as a standard it is available for Marriott Bonvoy members at no additional charge, and enrollment is free. Your reservation through Expedia was pre-paid and therefore charged upon booking. We apologize for any confusion as a result of this. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you for taking the time to share your rating with us, Renee. It looks like we did not quite meet your expectations during your visit. It is our sincere hope that we will be able to welcome you back in the future for a better visit.

Thank you very much for the 5 out of 5-star rating, Samuel! We are pleased to hear that you enjoyed your stay at the hotel and greatly appreciate your comments!. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you for taking the time to share your rating with us, Colleen. It looks like we did not quite meet your expectations during your visit, and we apologize for the issues your had with your room. It is our sincere hope that we will be able to welcome you back in the future for a better visit.

Thank you for staying with us! Come back and see us soon! Be well!

Thank you for taking the time to share your rating with us, Vera. It looks like we did not quite meet your expectations during your visit. We apologize for the service issues your encountered during your stay. It is our sincere hope that we will be able to welcome you back in the future for a better visit.

Thank you very much for the 5 out of 5-star rating, Joshua! We are pleased to hear that you enjoyed your stay at the hotel and greatly appreciate your feedback. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you for your feed back. We appreciate you staying with us and hope to see you again

Thank you for feedback! We appreciate you staying with us and hope to see you soon.

Thank you for sharing your feedback regarding your experience with us. We are sorry to see that you encountered issues with condition and quality of your room, as this is not the experience we want for any of our guests. While Internet is not complimentary as a standard, it is available at no additional charge for Marriott Bonvoy members, and there is no fee to enroll in the program. We are sharing your feedback with our Leadership team to ensure the necessary corrective measures are taken. We hope to welcome you back at a future date for a better stay with us.

Thank you for taking the time to share your rating with us, John. It looks like we did not quite meet your expectations during your visit. It is our sincere hope that we will be able to welcome you back in the future for a better visit.

Thank you very much for the 5 out of 5-star rating, Rebecca! We are pleased to hear that you enjoyed your stay at the hotel and greatly appreciate your feedback. We apologize for the issue with the temperature in the conference room, and we are sharing this with our Engineering team. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you for staying with us. Wifi services are complementary when you are a Marriot Bonvoy member. Be sure to sign up to enjoy the benefits when visiting any Marriot property.

Thank you for taking the time to share your rating with us, Matthew. It looks like we did not quite meet your expectations during your visit. It is our sincere hope that we will be able to welcome you back in the future for a better visit.

Thank you for taking the time to share your experience with us, Bill. Our records show that your Expedia reservation never came across to our system from Expedia, likely due to an error between the two systems. This is the reason why the reservation could not be located upon your arrival. In addition, an Expedia representative was informed on 3/29 that this reservation did not exist in our system so the hotel could not issue a refund to Expedia for this booking since was never charged. As a result, your refund should have been processed on Expedia's end. We apologize for the confusion regarding this matter. We have requested that Expedia process the refund for your booking on their end. We hope to welcome you back in the future for a better stay with us.

Thank you very much for the 5 out of 5-star rating, Brian! We are pleased to hear that you enjoyed your stay at the hotel and greatly appreciate your feedback. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you very much for the 5 out of 5-star rating, Kristy! We are pleased to hear that you enjoyed your stay at the hotel and greatly appreciate your feedback. We look forward to welcoming you back the next time you are in the Cincinnati area.

Thank you for taking the time to share your rating with us, Kimberly. We sincerely apologize for the issue you encountered with your room upon arrival and we are investigating this with our team to establish what occurred during this time. It our hope that we will have an opportunity to welcome you back at a future date for a better stay with us.