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“I was disappointed with our stay at Gloucester Robinswood Hotel. Check-in was very slow, and there were groups of teenagers hanging around the lobby which didn’t create the best first impression. Our room had no air conditioning, which was particularly uncomfortable during the 35°C heat. When I asked at reception for a fan, I was simply told they had all been distributed around the hotel, so there wasn’t one available. As our room was on the ground floor, we couldn’t safely leave the windows...

“Spa only had 3 or 4 loungers which was disappointing as chairs and table on other side was not easy to access. Sauna and steam room small but okay. Outside lounge area was nice for pastries and coffee. Breakfast is good had a great variety. Serve was friendly but not intrusive which made up for the rest. Loved my buttermilk pancakes, bacon and syrup! Dining after the spa was a big disappointment though as there's not much choice and we weren't able to order after 830pm as kitchens seem to...

“Everything was lovely, especially the staff! In the middle of a heatwave, AC would have been nice but that’s Mother Natures fault. Food was excellent, parking was easy and the surroundings were beautiful! I definitely recommend for a taste of old world charm.”

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“We stayed one night, good location, nice food/beer garden, good food and drinks, staff was friendly and helpful. We were unlucky that the Wi-Fi and tv didn’t work, not from lack of trying by the staff, they fixed it, and 10 minutes later, stopped working. I would definitely recommend if you’re in the area.”

“친구 추천으로 갔는데 방 너무 좁아서 가방을 펼쳐놓을 수가 없었음. 4박중 침대시트 한번도 안 갈아주고 화장실 배수 고쳐달라고 3번 얘기함. 아침도 별로임.”

“No reception which was a bit strange although understand that is the future. The emergency porter available to answer any questions and easy to come and go. Comfortable beds!”

“Really lovely decorated hotel. Nice surroundings, great views, nice toiletries! Would stay again if in the area. Great value too and comfy bed”

“Location is superb, 100 ft to Chippenham bus station, and leads than 10 minutes bistro from the train station. Room is spacious, so is the bathroom, big and renovated. Courtyard is nice. There is a leisure pool at site too. Huge parking lot at back. The buffet breakfast offered was full English style and truly great. Staffs were super friendly. I stayed here one night to visit the near by Cotswold villages, like Castle Combe, which was only half an hour away. If the windows could be upgraded and...

“Very quirky old hotel with a lot of history to the hotel as well. Staff were very helpful and courteous and were a joy to deal with. Public areas could do with some attention as there were evidence of dust and cobwebs visible during our 5 day stay. No one paying attention to it except for someone writing dust with their finger to highlight the fact. Obviously it was being observed by others! Some tlc to the decor needed although the bedroom we stayed in was quite pleasant. We did enjoy our stay...

“Great hotel! Wish I was staying longer to use the facilities.”