“I am incredibly disappointed with our stay at Hotel Nova. For the price charged, the food, rooms, and service fell completely short of expectations. More importantly, we experienced serious safety and management issues.
During our stay, the shower suddenly surged to a scalding temperature, burning our five-year-old daughter badly enough to reduce her to tears. I experienced the same issue, which left my skin aching for two days. When we brought this safety hazard to management's attention, we...
“I am incredibly disappointed with our stay at Hotel Nova. For the price charged, the food, rooms, and service fell completely short of expectations. More importantly, we experienced serious safety and management issues.
During our stay, the shower suddenly surged to a scalding temperature, burning our five-year-old daughter badly enough to reduce her to tears. I experienced the same issue, which left my skin aching for two days. When we brought this safety hazard to management's attention, we...
Ulrica