클리블랜드, 테네시의 가족 여행 호텔

“Helpful even with my weird hours”

“It was somewhat worn; the room wasn't cleaned properly before being handed over, and there was an accumulation of grime.”

“Our room did not have any conditioner (which we noticed the first night). I told the front desk the next morning and they made a note of it and said they would get it filled. We got back to our room that night at 9:17pm and our room keys did not work. Went back down to the front desk and no one was there. I waited and started looking around the area and didn’t see anyone. I finally said “Hello!” loudly and still nothing. Then said it again and someone came out from the back. I told them...

“As a frequent Holiday Inn Express customer, like in the past, this property meet all of our needs as desired - check-in, check-out, clean room, friendly staff, nice hot breakfast, good coffee, overall clean facility, convenient location for restaurants and close proximity to our reason for traveling.”

“When I was looking for hotels for our trip we wanted a swimming pool our first hotel was amazing!!! Got to our second destination in Cleveland, TN, hotel clarion had a pool but unfortunately the water was green the whole 2 days I had it for, we did not get to enjoy it, very disappointing and I let the clerk at desk know all he did was apologize. So needless to say probably would not stay there again.”

“It was very quiet and the staff was very nice. The thing I didn't pillows were not good and could use shampoo, conditioner and body wash in room”