숙박 시설 정면

피큰 피크 리조트 트레이드마크 컬렉션 바이 윈덤 여행 후기

3.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 722개 이용 후기 중 383개" "
평점 8 - 좋아요. 722개 이용 후기 중 191개" "
평점 6 - 괜찮아요. 722개 이용 후기 중 85개" "
평점 4 - 별로예요. 722개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 722개 이용 후기 중 30개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic property
2024년 5월에 1박 숙박함
답변 제공: Hotel GM 님, 2024년 5월 27일
Thank you so much! We are pleased you enjoyed your stay!

10/10 - 훌륭해요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hotel GM 님, 2024년 5월 27일
We hope to see you again soon!

10/10 - 훌륭해요

Krista

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at the Peak was only for one night in the off season. Even so, we were able to still enjoy the indoor pool, hot tub and game room, which was great! Staff was super friendly. Our breakast at the cafe was excellent. We absolutely need to go back again in summer or winter to really enjoy all there is to offer.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 20일
Thanks so much for the kind words, Krista! We’re so happy you enjoyed your stay at our Resort. We strive to offer every guest the best experience. Your praise mean a lot! We hope to see ya'll again soon!

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 20일
Dear Brandon, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Rachel

가족 여행
We enjoyed our stay! It’s a beautiful facility and the castle vibe is fun. The restaurant was verY good! The beds were comfortable. The only problem was that the tub was clogged and it would fill up with water when showering.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 13일
Dear Rachel, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 13일
Dear Rebecca, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 - 훌륭해요

Sukhjeet

2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 5월 7일
Dear Sukhjeet, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 - 훌륭해요

Patricia

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If I could give it a 6 I would! Beautiful facility, stained glass/beveled glass windows.. beautiful wood work , fireplaces and leather sofas, indoor/outdoor hot tub and a delightful staff.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 11일
Thank you so much for taking the time to post a review, Patricia! We are so happy to hear that you enjoyed your stay with us! Take care!

6/10 - 괜찮아요

Torey 님, Lakewood

좋아요: 청결 상태, 직원 및 서비스
Extremly noisy in rooms! Poor soundproofing.
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 17일
Thank you for bringing this issue to our attention, Torey. Please accept my sincere apology for the noise. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Ben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 2일
Dear Ben, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 - 좋아요

Dave

2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 11일
Dear Dave, Thank you for giving us a 4 star rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

2/10 - 너무 별로예요

Jade

가족 여행
별로예요: 직원 및 서비스
Noisy and no privacy. The connecting rooms have a gap under the door for ppl to look under. The staff is not helpful at all.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 2일
Dear Jade, Thank you for taking the time to tell us about your experience at Peek and Peak Resort. I am sorry that your experience did not meet your expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Kalliopi

2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 11일
Dear Kalliopi, I appreciate your positive rating about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 - 훌륭해요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 2일
Dear Sherry, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 10일
Dear Amanda, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 - 훌륭해요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 10일
Dear Alicia, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Kelly

2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 11일
Dear Kelly, Thank you for taking the time to review your stay with us. We hope you enjoyed your time at our Resort! Looking forward to seeing you again soon.

6/10 - 괜찮아요

Erin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 31일
Hi Erin,Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

8/10 - 좋아요

Ben

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disappointed to find out I had to pay extra fees after I checked in but overall everything was great
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 25일
Dear Ben, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Unfortunately, Expedia does not cover our Resort Fee and Tax. Hope to see ya'll again soon!

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was an amazing time for my birthday with my husband!!
2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 11일
Thanks so much for the kind words, Jessica. We’re so happy you enjoyed your stay at our Resort for your birthday!

10/10 - 훌륭해요

Ellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 1월 12일
Dear Ellen, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 - 별로예요

James

2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 12일
Hi James, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

10/10 - 훌륭해요

Tatsiana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay here. The place is very charming. Some places rely on latest renovations to attract customers, but this one is all about "castle" atmosphere. Our bathroom was clean, the beds were perfect, the upholstery and carpet seemed fine. We loved staying in the loft, it had such a cozy feel. Every resort worker we interacted with was very nice and made us feel welcome. One thing I would like everyone to be aware is that there are no elevators, so don't pack a heavy suitcase.
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 11일
Thank you so much for taking the time to post a review, Tatsiana! We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights.

10/10 - 훌륭해요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
HUGE hot tub!!!
2024년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 11일
Thank you so much for taking the time to post a review, Kelly! We are so happy to hear that you enjoyed your stay with us, and that you enjoyed our hot tub!

8/10 - 좋아요

Manila

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice resort
2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 11일
Dear Manilla, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Amy

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 11일
Dear Amy, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care

6/10 - 괜찮아요

daniel

연인과의 여행
좋아요: 편의 시설/서비스
답변 제공: Front Desk 님, 2024년 3월 2일
Dear Daniel, Thank you for taking the time to review your stay. We hope you enjoyed your time at our resort. Looking forward to seeing you again soon.

10/10 - 훌륭해요

Diane

2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 11일
Dear Diane, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Wonderful place but rooms need updated
Wonderful place but rooms need updated
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 11일
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Donna

좋아요: 숙박 시설 상태 및 시설
Close to our wedding venue.
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 2일
Dear Donna, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 - 별로예요

Anna

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Pool was closed for annual maintenance. We didn’t know know about it . Spent 45 minutes on the phone with the customer service and front desk staff to get partial refund.
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 16일
Thank you for bringing this issue to our attention, Anna. Please accept my sincere apology for our pool being closed down for maintenance. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 13일
Dear Christine, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Donna

2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 11일
Dear Donna, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 - 훌륭해요

Russell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 23일
Dear Russell, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We come here 2x a year and the staff remembers us and the service is always so great. I definitely recommend this place.
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 19일
Thanks so much for the kind words, Carol. We’re so happy you enjoyed your stay at our resort. We strive to offer every guest the best experience. Your praise mean a lot!

10/10 - 훌륭해요

Michele

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful front desk staff during check-in
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 14일
Dear Michele, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 - 괜찮아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Comfortable but dated
The staff are warm, welcoming and very efficient. The decor appears a bit dated but also cosy. Our only concern is that the hotel doesn’t appear to have any evening security, the doors along the room hallways (out of site from the front desk) have no locks and the rooms don’t have any additional locking mechanism on the doors.
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 12일
Dear Joseph, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 - 훌륭해요

Jimmy

2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 27일
Dear Jimmy, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 12일
Dear David, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel. Take care!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 2일
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 - 훌륭해요

Don

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice getaway
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 26일
Dear Don, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Angie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was great. Room was clean and spacious for our group of 3. Bar was very nice with live music. We were very pleased for our short stay. Only thing missing was an elevator, however, we didn’t need one. The overall beauty of the interior made it worth our stay and we will definitely return for a longer stay and to enjoy outdoor fun.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 21일
Thank you so much for taking the time to post a review, Angie! We are so happy to hear that you enjoyed your stay with us! Looking forward to seeing you again soon.

6/10 - 괜찮아요

Anna

가족 여행
좋아요: 편의 시설/서비스
Growing up, the Peek always set the standard for cool, unique venues to go to. On my stay this weekend, I was disappointed at the grounds for what you pay. Warped wooden walkways, broken wood and posts. Just disappointing. There is still charm however in the stained glass, the ivy, and artwork. The hottub/pool, spa and in room toiletries and spacious rooms were all a plus.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 16일
Thank you for bringing this issue to our attention, Anna. Please accept my sincere apology. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 9월 16일
Dear George, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 - 훌륭해요

Alvin

2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 28일
Dear Alvin, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 - 훌륭해요

Justin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning
Very accommodating staff! Beautiful property and well maintained. So many activities just to do at the resort you won’t even have to leave.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 16일
Thanks so much for the kind words, Justin. We’re so happy you enjoyed our beautiful resort. We strive to offer every guest the best experience. Your praise mean a lot!

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Left personal item in the room and was unable to retrieve it. Other than that, wonderful stay!
답변 제공: Front Desk 님, 2023년 9월 16일
Dear Anthony, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not renovated, but really fun
We came with our two young kids in the summer. Having access to the outdoor pool (with a water slide!), indoor pool and hot tub was great. We did the zip line, miniature golf, and gem sifting. All the resort staff we interacted with were very friendly. While the guest rooms do need to be renovated (new carpet please!), the public areas were full of old school charm.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 16일
Thank you so much for taking the time to post a review, Brian! We are so happy to hear that you enjoyed your stay with us, and that our Adventure Park and friendly staff were particular highlights.

10/10 - 훌륭해요

Meetika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 16일
Dear Meetika, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Relaxing
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 16일
Dear Donna, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!