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"Lovely stay, but hotel is old and tired, think the new owners are in the process of getting the place back up to scratch. Prime location, central to everything in Bowness "

"On a room only deal. Pet friendly large ground floor room with a seating area and two extra beds. Room looked newly refurbished and was spotless throughout. Definitely recommend these rooms although they are a little more expensive. Staff very helpful and food in the bar was lovely. ."

"I got a parking charge from Brittania parking for the final day at the IBIS. Parking should have been paid by the hotel. Having received the charge IBIS were unable to help."

"Fantastic hotel. Staff are so welcoming, Alicia, Oliver, mark, Amelia, Leslie go above and beyond. The rooms are spotless. The food is fantastic. The spa is so relaxing. We can not wait to come back."

"Bathroom wasnt cleaned wel"

"This was the Hilltop hotel which has come a long way since its heyday. The car park is good for a first impression but the broken hotel board on the building as you go to reception tells a different story. Booking in was quick and easy and the receptionist was friendly and efficient. Our room was on the second floor but no lift so got our exercise for the day! Corridors were well lit and the carpet was clean and tidy and the walls had recently been painted white. The room was clean as were the towels and bed linen. Small wardrobe and two bedside cabinets together with a desk and chair which had a kettle with tea and coffee for a quick cuppa. Bathroom with shower also clean and tidy with soap dispensers but no other toiletries. Room felt a bit spartan but serviceable. Bed was a little hard but we got a full nights sleep with no noise from anywhere in the hotel. Breakfast room was a little spartan but also clean and tidy with plenty of tables and chairs available. There was cereal available together with fruit juice and hot drinks. Standard sliced white or brown bread for the toaster which was quick. Hot plate had a good selection: Bacon, Sausage, Hash browns, beans, tomatoes, fried eggs and mushrooms. All very tasty and well cooked. It was self service / buffet with staff around but we only had to check in for the breakfast with no issues. View from the rear of the hotel was worth seeing (hills / trees). Not the worst hotel we have stayed in but not the best either for 1 night"

"Nice room and spa centre - good gym"

"Excellent "

"Parking was easy & we didn’t use the car again during our stay. The hotel is great for exploring the city. We would recommend it for a short stay in the city."