콜드스프링, 텍사스의 수영장이 있는 호텔

“Nice clean property”

“The property is dated and not well maintained. As soon we walked in their was a musty/mildew smell. That smell followed throughout the entire hotel. Check-in was longer than expected, the front desk person was distracted and forgetful. The room was tidy but cleanliness was not great. Mold in the shower, dust everywhere and of course the musty/mildew smell. The fire alarm went off early morning (a little past 5:30 AM) on a Sunday but what shocked me the was the lack of communication from the...

“Machines is breakfast area we’re not working. Vending machines did not working. Cleaning staff left used towels in room and did not replenish soap in room. Tried going to front desk and could not get a response. Individuals drinking in parking lot and playing loud music until early hours!”

“Room was very clean and staff did a great job keeping us family all together while we had a family reunion. Typical breakfast. Area was clean and stocked. Hotel was under reconstruction”

“Staff was rude”

“Pros: Decent breakfast bar Friendly, helpful front desk staff Cons: No walk-in shower - misleading picture on website Quite dated bedroom and bathroom - disappointing, considering it’s managed by Hilton and is a 3 star”

“Room was clean and spacious. Staff were wonderful with great customer service. Breakfast was perfect and had a good selection to choose from.”

“Breakfast”