Dear Mr. Pierre, Thank you for choosing to stay with us! We're glad you had an enjoyable experience at Trillium and we are looking forward to seeing you again soon. Best Regards,

Dear Guest, Firstly, thank you for choosing to stay with us. I'm sorry to hear that you had such an unpleasant experience while staying with us. This is surprising as our score on booking.com is 9.3 and we have never received such bad comments over the last 6 months we have been open. I would like to invite you to come back to our property so we could prove to you that our services are of 5 star standards. Looking forward to having you stay with us again. Warm Regards,

Dear Guest, Let me start by saying thank you for choosing to stay with us at Trillium. We are both concerned and surprised that you had a bad experience while staying with us as our booking.com score is a very high 9.3. The pricing of the drinks are actually on par with other hotels in the same area and our restaurants do serve Sri Lankan food but does not take up a large portion of our menu as we mostly focus on international cuisine, from Wagyu Steaks, Peri Peri Chicken to Nasi Goreng. As far as noise is concerned, this is the first time we've received such a comment as our Hotel is situated in the most affluent areas of Colombo, Colombo 7 and noise is controlled. However, with that being said, I would like to invite you to revisit our Hotel so that we can prove to you that we uphold our 5 star standards. Warm Regards,

Dear Mr. Ahsan Haleem, We thank you for choosing to stay with us during your travel to Colombo, it was an absolute pleasure having you! I will pass on the message to my Chefs and Restaurant team as they will be equally pleased to hear your good comments about our service and food. Hope to see you again soon! Warm Regards, Rachitha Ratnayake CEO - Trillium Hotel Colombo