“We arrived at the hotel at 4pm and were immediately hit by a nasty smell in the lobby. We checked in went to our room to find out that it was not the room we booked. We had booked a double bed and 2 single bed room. We were given a double bed and 1 single bed. We went to reception to find put they gave the room we booked to someone else.
They offered to cancel our reservation so we chose that option and had to book somewhere else.”
“We arrived at the hotel at 4pm and were immediately hit by a nasty smell in the lobby. We checked in went to our room to find out that it was not the room we booked. We had booked a double bed and 2 single bed room. We were given a double bed and 1 single bed. We went to reception to find put they gave the room we booked to someone else.
They offered to cancel our reservation so we chose that option and had to book somewhere else.”
Elif