"Excellent renovation of this hotel - clean rooms and nice decor and great location. If only their phone would work! Need more staff at front desk at busy times."
Holiday Inn Express New York City Times Square by IHG
10/10 Excellent
"We loved our stay. The hotel had everything necessary to remain comfortable, especially amazing air conditioning. The location in Midtown makes it easy to walk (if you are willing) or take the subway uptown or downtown. Dylan at the front desk was awesome!!! Employees like Dylan always make people want to return!"
"Manque de sourire de la part du staffs derrière le comptoir de l'accueil. Répond parfois avec rudesse aux questions. Par contre les portiers toujours souriants."
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