쿠스 베이, 오리건의 가족 여행 호텔

“Original I was told that they’d call me when the room was ready… The receptionist was short and seemed annoyed… At ~3:00 PM and not having a call back we went and found a most cordial and apologetic receptionist regarding my experience… She was able to locate a beautiful room overlooking the ocean… Our stay from that point was, I’m sure, how guests are to be treated and I expressed my gratitude for their kindness…”

“Beds comfortable and rooms clean. Great breakfast options. Staff was great”

“Parking was fine. Ants in bathroom. Had a loud punk concert in conference center going late into night (at least to midnight) that we were not advised of prior to check in. They ran out of towels and so we could not get the 3 we needed. The remote for TV did not work, we asked about it and they thought batteries were working fine, they were not. *First room had a broken door latch and chirping smoke alarm, they did move us to a room that did not have these issues right away.”

“Based on the price, it was fine. We were super lucky and got an upgrade because the room type we reserved wasn’t available on arrival. It wasn’t the cleanest, one of the hot water heaters was out, there was a 1/3” gap under the exterior door, making the room cold, but the hotel staff was quick to bring a towel. I demonstrated the gap when she arrived by telling her to look down and see if she could see my finger under the door. Haha - that was so strange. She quickly understood the problem!...