Copacabana, Rio de Janeiro hotel rooms at the Pestana Group

"perfect location"

"The hotel had several elevator issues. Not working! The AC in our room was broken and we needed to change rooms. The soap and shampoo dispensers were empty!"

"The staff went above and beyond. Carlos was the best!! So polite and very professional. He always had a smile on his face. Please give that young gentleman a raise or a promotion. Great guy! The breakfast was excellent. A lot of choices. The free chairs on the beach were a great perk too. The pool was clean and the food at the pool area was delicious. The whole staff in every department made you feel like royalty. The beds were comfortable and smelled very clean. My only negative review was the gym. It’s very small and doesn’t have a flat bench or heavy weights. We had to go buy a gym membership up the block. Not a big deal for many but wanted to share my input. The AC was worked great and they also have 24hr room service. I would definitely stay here again. Thank you for making this a memorable stay!"

"El bufette de desayuno es bastante completo y tiene muchas opciones, el area de la piscina es agradable pero la piscina es un poco pequeña, la atencion del staff del hotel es excelente. Tuvimos un problema en la habitacion que nos dieron y nos cambiaron con upgrade con vista al mar. Muy recomendado el hotel"

"Breakfast, bar , clean room , good location"

"Outstanding staff from front desk to housekeeping "

"It was great staying here although we had to switch rooms half way through our stay due to the privacy lock, locking on its own. Otherwise we had a great stay"

"Highly recommend. Nice hotel , clean , excellent customer service , good location ."

"Staff was extremely friendly, very knowledgeable and great service! They All spoke English which was helpful. Very good location on beach. "