Overbooking. Initially trying to just drive us away. The entire town was full and this was the last one we found. The front desk was claiming not able to speak English thus refused to communicate. Pushed them to find one available for us which was claimed newer with air conditioning at a higher rate. When we arrived the one, Beracah, they reserved, the staffs there responded not there but pulled us to another one, Stella Hostel, which was crappy, unclean, narrow, crowded and old (although the staff was nice). And it was another 45 minutes taken including the traffic. The condition was too terrible so we had to find another nearest available hotel half hour drive away out of town. Considering fully booked they should have closed booking on this platform yet wasting peopleโs efforts and time to come and to move around. Totally not qualified to be listed as an hazard to the platform.
