โI am sorry to say but the woman working the front desk was very rude and acted like we were wasting her time. The gentleman from when we checked out could not have been nicer or more friendly!! โ
โI didn't spend too much time in the hotel except to sleep and have breakfast, but it was clean, smelled good, and the breakfasts were good, although I would like more bacon :). When I interacted with anyone at the front desk they were very friendly and helpful. The bartender, Matthew, was so patient to deal with our rowdy group! Bed was lumpy but decent. โ
โEveryone was very friendly and helpful. We had however woke up late but still before the stop time for breakfast and went down and ate with being done at 0905 but the gal who was apparently supposed to be off at 0900 was a bit rude and slamming things around but we had not gotten in until after 0200 so we needed to sleep at sometime. The food however was excellent just didnโt appreciate the attitude by that particular employee. Everything else was excellentโ5 stars other than this great place...
โOne of my favorite spots when visiting Des Moines. The rooms are cozy with stylish dรฉcor, the beds and linens are always comfortable, and the big fluffy towels and large showers are a bonus. Highly recommend!โ
โCheck-in was a piece of cake. Even though renovations are in progress, the hotel is clean and quiet. The room is comfortable and well equipped. Access to the Casey's Center is super easy. This is a great place to stay if you are attending an event there.โ
