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"The hotel is esthetically pleasing. Everything is obviously new. Location was great. Close enough to the airport, and the action of bars restaurants & beach that was more of “the locals” beach…but still was set up with some plastic chairs to enjoy the ocean. Back to the hotel- the 2 elevators take forever, moving very slow between ground & the 18 floors. Especially during “rush hour” times. Specifically breakfast Buffett hours. No clear stairway-should you want to go from the restaurant on the 2nd floor down to ground. The room we stayed in was “a presidential suite” the size was good. Very high ceilings & again very aesthetically pleasing. I think they’re still trying to figure things out though with items that are the norm in hotels. There were no wash clothes, and very minimal towels to use. No towel rack storage, nor no hook to hang up any towels. Minimal trash can. Closet was by the door that u enter- next to the living space. Just small things, that we noticed that we would typically take for granted. (Maybe these things wouldn’t bother you )"

"Nice buffet "

"Need more poolside seating. The pool was beautiful. Staff very attentive. "

"Clean room "

"The staff was excellent. Everybody made sure you feel good and enjoy your stay. The location was perfect. Easy access to everything. I would definitely recommend it. "

"Friendly staff. Pools are great. Breakfast buffet pretty decent. They charge for umbrellas at the beach. "

"Good 👍 "

"In main Bocagrande tourist area. lots of shops and restaurants"

"Mala relación precio-calidad. Llegué temprano 10 am y bien cansado al hotel, entiendo que el check in es a las 3, pero también deberían tener un poco de empatía con el cliente, solo iba ha estar hasta las 6 am del otro día. Me dijeron que me iban a preparar un desayuno express para llevar, un sandwichito y un jugo, cuando pregunto en el check out, me dicen que no tienen envases para prepararmelo, solo terminé yéndome y punto. Mal servicio "