Thank you for staying with us.

Gracias por compartir tu experiencia en The Explorean Cozumel. Lamentamos los problemas que encontraste con la alberca y el aire acondicionado. Es positivo saber que el personal fue atento y servicial. Agradecemos tus comentarios y los tendremos en cuenta para mejorar nuestros servicios. ¡Esperamos verte de nuevo pronto!

Thank you very much for sharing your comments, it is nice to know that your stay was pleasant. We hope to welcome you again very soon

Thank you for taking time to rate us.We always welcome feedback from our guests to help us maintain and improve our product and services.We look forward to your visit again.

We appreciate your visit to our hotel and for giving us your comments about your experience.We hope to have you back soon in this your home.

thanks for your visit, We hope to have the opportunity to welcome you again in the near future.

Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay with us.

Hi Daniela:Thank you for taking the time to rate our services, which is very important to us as it allows us to improve every day,We hope to see you again in this your home in Cozumel.

Thanks for staying here! Your opinion is very important for us.

Thanks for staying here! Your opinion is very important for us.

We appreciate the time you took to complete our service survey and share your comments. I regret not having met your expectations during your stay. I assure you that there is nothing more important to us than the comfort and satisfaction of each person who gives us the honor of being our guest.

Thank you for the time it took to complete the service survey. We look forward to your visit again. Regards

Thank you for taking the time to rate our services and share your comments, which is very important to us as it allows us to improve every day.

Gracias por tomarse el tiempo de calificar nuestros servicios y compartir sus comentarios, lo cual para nosotros es muy importante ya que nos permite mejorar todos los días.

Thank you for taking the time to rate our services and share your comments, which is very important to us as it allows us to improve every day.

Thank you for taking the time to rate our services and share your comments, which is very important to us as it allows us to improve every day.

Thank you for taking the time to rate our services and share your comments, which is very important to us as it allows us to improve every day.

Thank you for taking the time to rate our services and share your comments, which is very important to us as it allows us to improve every day.

Thank you for taking the time to rate our services and share your comments, which is very important to us as it allows us to improve every day.

Thank you for taking the time to rate our services and share your comments, which is very important to us as it allows us to improve every day.

Thank you for taking the time to provide feedback. We are glad to hear that you enjoyed your stay and that we met your expectations.

Thank you for taking the time to rate our services, which is very important to us as it allows us to do better every day,We hope to see you again in this your home in Cozumel.

Thank you for taking the time to leave us a review. We are glad to know you had such a great experience in paradise, mostly that you found our place very comfortable, the activities fun and our staff very helpful. It is always very rewarding knowing that all our guests were very happy during their vacations.Hope to have you back very soon and thanks again for leaving your comments.

Thank you for taking the time to rate our services and share your comments, which is very important to us as it allows us to improve every day.

Hi Roel, Thanks for your feedback,we hope that you come back for creating more special moments

Hi Kiesha: Thanks for your feedback,we hope that you come back for creating more special moments

Thank you for taking the time to rate our services and share your comments, which is very important to us as it allows us to improve every day.

Hemos leído sus comentarios los cuales hemos compartido con los líderes de nuestros equipos, con la finalidad de mejorar la calidad de nuestros servicios de inmediato,Esperamos verles de nuevo en esta su casa en Cozumel,

Hi Carlos Israel: Muchas gracias por sus comentarios, son realmente importantes para nosotros. trabajaremos en los detalles. saludos,

Gracias por tomarse el tiempo de calificar nuestros servicios, lo cual para nosotros es muy importante ya que nos permite mejor todos los días, Esperamos verles de nuevo en esta su casa en Cozumel

Thank you for taking the time to rate our services, which for us is very important as it allows us to do better every day,We hope to see you again in this your home in Cozumel.

Robert: Thank you for taking the time to rate our services, which for us is very important as it allows us to do better every day,We hope to see you again in this your home in Cozumel.

We appreciate you rating our service, which is very important to us. We hope to see you soon back to this home.regards

Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay with us.We take all feedback seriously and appreciate your comments. Our main goal is to always give the best service to all of our guests, your notes help us to improve in all our areas.Regards The Explorean Cozumel

Hola Julieta, Muchas gracias por sus comentarios, son realmente importantes para nosotros, Le informamos nuestro corporativo esta trabajando diligentemente para volver a las operaciones normales lo antes posible. Esperamos tener la oportunidad de ser nuevamente sus anfitriones y recuperar su confianza en futuro próximo.

Hi, Dennis Thanks for your feedback,we hope that you come back for creating more special moments. We are working very hard for our beach club re-opening.We hope to have the opportunity to be your hosts again.

Hi Ivan, Thank you for your visit, Kind Regards, and remaining at your service

Estimada Lizbeth, muchas gracias por tu retroalimentación, esperamos tenerte pronto en casa.

Hi Xiaoyi: Thanks for your feedback,we hope that you come back for creating more special moments

Hi Jesus , Thank you for sharing your comments, which contribute greatly to continue improving our service, we will strengthen our standards to exceed your expectations and our quality of service. We hope to welcome you again.

Estimado Rodolfo: We appreciate your visit, we are glad that your stay was wonderful, we will continue working to provide you with the service you deserve.

Dear Michael : Thanks for your visit, We hope to welcome you again.

Dear Niki : Thanks for your visit, We hope to welcome you again.

Dear: Yuanyuan: First of all, we thank you for taking the time to write about your stay with us.Thank you for so much detail in our property, as for the comments that you tell us about the service, they will be shared directly with the area managers to be able to review what happened.We hope to have you with us again to give you the service you deserve. regards

Dear EthanThanks for the feedback, we are happy to have been your hosts on this trip, our staff Carlos will be happy for this comment, regarding the beach club, it is an administrative issue that our corporate team is working on.We hope to have you back soon to continue creating unforgettable moments.Greetings

Dear BryanThank you for your positive feedback, we are more than happy to have met our goal,We hope to have you back soon to continue creating these magical experiences.

Dear Hannah, Thanks for your feedback. We hope to see you soon here in your second home.Regards

Dear Laura: Thanks for your visit Hope to welcome you back for the next time with us!

Dear Sharon,Thank you very much for your valuable comments, we are very happy that you enjoyed your stay with us.We hope to have you back on a future trip and continue to be your hosts to continue creating fabulous moments.

Dear Treesha ReneeFirst of all, we thank you for taking the time to write about your stay with us.Thank you for so much detail in our property, as for the comments that you tell us about the service, they will be shared directly with the area managers to be able to review what happened.We hope to have you with us again to give you the service you deserve.