2/10 - 너무 별로예요
Sheila
연인과의 여행
2025년 10월 8일
별로예요: 청결 상 태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Save yourself from my experience.
Read for a full experience review:
Beautiful location and views, but service and management are seriously lacking. Here’s the reality:
• Beach & bugs: Sand flies everywhere, mosquitos swarm at night, no fans, no bug spray sold at the shop. My legs and back are torn up from sand fly bites. We’ve never been to a beach that infested before. I have scars a week later.
• Service: Staff mostly stand around chatting instead of helping. Several times we had to walk down to the street to hail a taxi because there was no bell hop working. Westins are known for their level of care - not this place.
• Towels: Charged $20 for “dirty” towels. I asked for proof and they provided a generic picture of a towel used by a woman 10 shades darker than me. I am very fair skinned and this picture they sent is no where close to my tone. The housekeeper is either very mistaken on room numbers or they do this repeatedly using the same photo.
• Noisy rooms & housekeepers: You can hear everything from neighbors. Housekeeping cleans with music blasting — impossible to rest when they are on your floor.
• Food & dining: They will not allow you to order drinks without ordering very expensive food. They say it’s law, no one else did this to us. Just something to be aware of.
• Pricing issues: Bartender offered 2-for-1 mojitos — ended up charging $18. $18 for 2/1 special is crazy work. Get drinks at a fraction of the cost down the street.
• Lobby: Water leak caused mi
Sheila
2025년 9월에 4박 숙박함
