Creek Park Tours

The hotel staff are the best thing about the property - they simply cannot do enough to service your needs. We stayed here for a week due to its proximity to the airport and other areas we needed to attend to. The rooms around the central atrium are sufficient but VERY dated. They are dark, old fashioned and the colour scheme and decor needs an urgent revamp. The outer wings have the deluxe rooms and frankly, feel like a whole new hotel. Modern, well lit, spacious and feel like a downtown hotel. However the beds in BOTH rooms were very comfortable. The breakfast is basic but sufficient. There are free shuttle buses to the nearby malls and are a useful addition if you don't mind sticking to their time table. The pool area is well manned and never too busy. The shisha area outside is fantastic with a large LED screen for sporting events. There are other restaurants there but we didn't try Howdy's or the Japanese place. Big shout out to Hasan and the concierge teams for being super heros in the 55C heat and keeping us cool, informed and safe.

Excellent service, facilities clean. Breakfast buffet had multiple choices from continental to traditional food. Private beach was amazing. Will certainly return.

Our main issue was the water in our walk-in shower didn't drain. Personnel checked on this the first day but didn't resolve it. We assumed it was fixed but it wasn't, and we weren't told anything. When we went to use it again, and it still wasn't working, we had to repeat the process of trying to get it fixed and were then told it would take 2 days to fix. We were moved rooms basically across the resort from our other family members who had been right beside us so that was frustrating/taints my review...