The service from housekeeping and maintenance was exemplary. They anticipated our needs and we're very proactive
Nicola
2025๋ 5์์ 7๋ฐ ์๋ฐํจ
10/10 - ํ๋ฅญํด์
JAIME
2025๋ 5์ 20์ผ
์ข์์: ์ฒญ๊ฒฐ ์ํ, ์ง์ ๋ฐ ์๋น์ค
JAIME
2025๋ 5์์ 2๋ฐ ์๋ฐํจ
6/10 - ๊ด์ฐฎ์์
Tiffany
์ฐ์ธ๊ณผ์ ์ฌํ
2025๋ 5์ 20์ผ
๋ณ๋ก์์: ํธ์ ์์ค/์๋น์ค
The rooms were clean however the washrooms smelt very bad like the sewers were backed up. Iโm pregnant which all the workers can visually see and were aware however they sold me a cake with alcohol in and when notified of it, there was no compensation or exchange of the cake. Additionally, the morning staff and front desk staff were rude at times and made it seem like you were bothering them when ordering food or asking for towels. My boyfriend left a pair of pants in the room however the staff said that nothing was brought down. Looks like someone may have taken the pants, which we understand is our fault.
Apart from the listed negatives, the evening staff at the restaurant were nice and the rooms were clean.
The hotel was lovely, so convenient for airport without plane noise. Rooms comfortable and well served.Facilities very good and food lovely. The staff were all very helpful and very pleasant.