커버러 앤드 엘름허스트의 휴가용 주택 임대

“No tv”

“We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

“Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!”

“The check in instructions were a little confusing. Also the apartment is not that great given the price and the area. You could get a better room at the premier hotel”

“The rooms were very close to the zoo and Black Country Living Museum. Check in was easy and we received the codes needed on the morning we were arriving. The bed was comfortable and a small amount of tea/coffee was provided. The only negatives are that it was a noisy location and the rooms could do with a deep clean.”

“I stayed for one night. The check in and check out were super easy and everything was explained. The apartment had everything you needed. Ironing board and all. I have already booked my next stay as the location is next door to the Mailbox and a 5 minute walk from New Street.”