안뜰

아란와 쿠스코 부티크 호텔 여행 후기

4.5 out of 5
아란와 쿠스코 부티크 호텔
San Juan De Dios 255, Cusco, Cusco

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 299개 이용 후기 중 245개" "
평점 8 - 좋아요. 299개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 299개 이용 후기 중 10개" "
평점 4 - 별로예요. 299개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 299개 이용 후기 중 3개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

chealseoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
멋진 호텔입니다. 강추
좋은위치 역사적건물의 호텔, 클래식한 레스토랑 친절한 스탭, 청결한 객실, 고산증에 대비한 산소제공, 단하나 침구 좋았으나 메트리스 상태가 좋지 않았습니다. 전체적으로 만족한 호텔입니다. 추가로 호텔바로 앞에 청결한 한식당이 있습니다. 고산증으로 고생할때 큰 위로가 되었습니다. 참고하십시오.
2019년 11월에 5박 숙박함
답변 제공: Romy 님, 2019년 11월 23일
Dear Mrs. Chealseoung t’s simply marvellous to read about how much you’ve been able to fully experience with us and for share your experience with other travelers. We would like to create memorable experiences for all our guests by offering the best customer care and ensuring all our guests needs are met, therefore I am extremely pleased that this was the case for you. Our staff wish to thank you for your very nice words and the Aranwa Cusco Boutique Hotel family looks forward to welcoming you back in the near future. Thank you so much for your preference. All the best, Romy Diaz León - Hotel Manager

10/10 - 훌륭해요

JORGE

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Romy Diaz León - Hotel Manager 님, 2024년 4월 22일
Estimado JorgeQueremos agradecerle por su tiempo invertido con su máxima puntuación y preferencia. Fue un honor contar con su grata presencia y esperamos tener el honor nuevamente de contar con visita para hacer de su experiencia aún más placentera. Gracias por su preferencia, Saludos Cordiales, Romy Diaz León - Gerente del Hotel

10/10 - 훌륭해요

Zearl

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place! Lots of history. Excellent staff members who are very attentive. Provided a box breakfast on mornings when we had to leave the hotel before the buffet began for tours. Had oxygen tanks available at the front desk just in case they were needed for altitude sickness. Lovely decor. Easy walk to the main areas of Cusco. Fabulous experience. Would definitely stay here again!
2024년 4월에 3박 숙박함
답변 제공: Romy Diaz León - Hotel Manager 님, 2024년 4월 11일
Dear: Zearl We appreciate your preference, trust and time invested in commenting on your memorable experience in Aranwa Cusco.We hope that it is not the first or last time that you visit us in your new home Aranwa Cusco Boutique Hotel, it would be an honor for us to have your pleasant presence again.Best wishes,Romy Diaz León - Hotel Manager.

10/10 - 훌륭해요

Swapna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel
2024년 4월에 2박 숙박함
답변 제공: Romy Diaz León - Hotel Manager 님, 2024년 4월 9일
Dear: SwapnaThank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

HIDEO

2024년 2월에 1박 숙박함
답변 제공: Romy Diaz León - Hotel Manager 님, 2024년 4월 3일
Dear: Mr. Hideo We want to thank you for your time invested with your highest score and preference. It was an honor to have your pleasant presence and we hope to have the honor again of having a visit to make your experience even more pleasant. Thank you for your preference, Best Regards, Romy Diaz León - Hotel Manager

10/10 - 훌륭해요

erica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This has honestly been one of the best hotels I’ve ever stayed at. The staffing was so friendly, helpful, and very attentive. The room was super clean and spacious. The food at the restaurant and breakfast buffet was delicious. The location was everything, So many restaurants, bars, shopping, and coffee shops in a short walking distance. Would stay there again and recommend to friends. 10/10
2024년 1월에 5박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2024년 2월 3일
Dear: Mrs.EricaWe appreciate your preference, trust and time invested in commenting on your memorable experience in Aranwa Cusco.We hope that it is not the first or last time that you visit us in your new home Aranwa Cusco Boutique Hotel, it would be an honor for us to have your pleasant presence again.Best wishes, Romy Diaz León - Hotel Manager.

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2024년 2월 3일
Dear: Mr. JasonThank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

Miriam

2024년 1월에 1박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2024년 1월 15일
Estimada: Sra. Miriam Queremos agradecerle por su tiempo invertido con su máxima puntuación y preferencia. Fue un honor contar con su grata presencia y esperamos tener el honor nuevamente de contar con visita para hacer de su experiencia aún más placentera. Gracias por su preferencia, Saludos Cordiales, Romy Diaz León - Gerente del Hotel

10/10 - 훌륭해요

Juan

답변 제공: Romy Díaz León - Hotel Manager 님, 2024년 2월 3일
Estimado: Sra. JuanQueremos agradecerle por su tiempo invertido con su máxima puntuación y preferencia. Fue un honor contar con su grata presencia y esperamos tener el honor nuevamente de contar con visita para hacer de su experiencia aún más placentera. Gracias por su preferencia, Saludos Cordiales, Romy Diaz León - Gerente del Hotel

6/10 - 괜찮아요

brad

가족 여행
좋아요: 청결 상태
We were quite disappointed with this property, having read the glowing reviews and paid a very high price. Our expectations were maybe at too high level since we had stay at the fabulous Palacio del Inka earlier in the week. Here, there were issues with the room, noise from the guest above us simply walking across the floor was very loud, things like the bathroom door not functioning well, the air-conditioning not working, and generally a cramped room, even though it was so-called superior deluxe.
답변 제공: Romy Díaz León - Hotel Manager 님, 2023년 12월 29일
Dear: Mr. Brad Thank you for taking the time to share your experience at Aranwa Cusco Boutique through this medium.We are very sorry that your experience was not entirely pleasant. Our sincere apologies and it is important to mention that we are working on these points you mentioned so that it does not happen again. We hope to have the pleasure of serving you at the next opportunity, providing you with the service you deserve and that we are accustomed to providing you.We wish you the best,Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service was excellent. Staff were friendly and helpful. The hotel is unique. Lots of character. Beautiful atmosphere. Excellent place to stay
2023년 12월에 3박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2023년 12월 29일
Dear: Mrs. Martha Thank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

8/10 - 좋아요

Patricia

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un hotel muy acogedor y el personal muy amable . El desayuno muy bueno
2023년 12월에 1박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2023년 12월 29일
Estimada: Sra. Patricia Queremos agradecerle por su tiempo invertido con su máxima puntuación y preferencia. Fue un honor contar con su grata presencia y esperamos tener el honor nuevamente de contar con visita para hacer de su experiencia aún más placentera. Gracias por su preferencia, Saludos Cordiales, Romy Diaz León - Gerente del Hotel

8/10 - 좋아요

Bhavani

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property to stay and clean.
2023년 12월에 1박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2023년 12월 29일
Dear: BhavaniThank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Romy Diaz León - Hotel Manager 님, 2023년 11월 19일
Dear: Anonymous We want to be grateful for your time invested with your highest score and preference. It was an honor to have your pleasant presence and we hope to have the honor again of having a visit to make your experience even more pleasant. Thank you for your preference, Best Regards, Romy Diaz León - Hotel Manager

10/10 - 훌륭해요

Hee C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was good and location is very near to all restaurants. And the Cusco Main Square is one block away, where you can find all tour agents.
2023년 11월에 8박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2023년 11월 17일
Dear: Hee CThank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

Juan

2023년 11월에 2박 숙박함
답변 제공: Romy Diaz León - Gerente del Hotel 님, 2023년 11월 13일
Estimado: Sr. Juan Queremos agradecerle por su tiempo invertido con su máxima puntuación y preferencia. Fue un honor contar con su grata presencia y esperamos tener el honor nuevamente de contar con visita para hacer de su experiencia aún más placentera. Gracias por su preferencia, Saludos Cordiales, Romy Diaz León - Gerente del Hotel

10/10 - 훌륭해요

Danish

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very surprised by this property. Very convenient a location and a true boutique hotel in very right. They have good facilities, free breakfast spread was fantastic, staff was very friendly. I am happy I stayed here.
2023년 11월에 1박 숙박함
답변 제공: Romy Diaz León - Hotel Manager 님, 2023년 11월 3일
Dear: Danish We appreciate your preference, trust and time invested in commenting on your memorable experience in Aranwa Cusco.We hope that it is not the first or last time that you visit us in your new home Aranwa Cusco Boutique Hotel, it would be an honor for us to have your pleasant presence again.Best wishes, Romy Diaz León - Hotel Manager.

10/10 - 훌륭해요

Brittany 님, Stokesdale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay at Aranwa Cusco! The staff was absolutely wonderful, the hotel was great, and the food was amazing. I highly recommend staying at this hotel!!
2023년 9월에 1박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2023년 9월 20일
Dear: Mrs. Brittany Thank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AMAZING!
Wonderful hotel, great service and excellent building!
2023년 9월에 2박 숙박함
답변 제공: Romy Diaz León - Hotel Manager 님, 2023년 9월 18일
Dear: Mr. Joshua Receive an affectionate greeting from the entire Aranwa Cusco Boutique Hotel team, who would like to thank you for your preference and valuable time in sharing your experience with us with other travelers through this important medium.We hope to have the pleasure of receiving you in the next opportunity.Sincerely, Romy Diaz León - Hotel Manager

10/10 - 훌륭해요

Ambrish 님, West Chester

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very elegant, clean rooms, excellent restaurant, close to the main square, and a staff which was very eager to meet all our needs.
2023년 8월에 2박 숙박함
답변 제공: Romy Diaz León - Hotel Manager 님, 2023년 9월 4일
Dear: Ambrish Thank you very much for your excellent review. We really appreciate that our guests take the time to leave us their comments through this medium, we are delighted that you enjoyed your stay with us and that everything has exceeded your expectations. Thank you very much for all the information you have given us and we are very grateful as it not only encourages us to continue to uphold our high standards but will also be very useful for our future guests. I'll be happy to share your review with the team so we can celebrate your achievements. I am confident that we will be your home away from home. It has been a pleasure to be your host and we hope to welcome you again at the Aranwa Cusco Boutique Hotel in the near future. Thanks a lot for your preference!. Best wishes, Romy Diaz León - Hotel Manager

10/10 - 훌륭해요

Kuntal

2023년 8월에 1박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2023년 9월 19일
Dear: Kuntal Thank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

ZHIYAN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A truly stunning hotel located in Cusco city. My friend and I have a deep appreciation for it. Its proximity of just a 5-minute walk to the main square is quite convenient, and the surroundings are remarkably tranquil during the night. The interior design of the room is classic and historic but with modern sanitary equipments. The staff members are exceptionally friendly, even offering us tea immediately upon our arrival at the hotel. The experience is perfect. We're certainly planning to select it again for our next visit to Cusco.
답변 제공: Romy Diaz León - Hotel Manager 님, 2023년 8월 15일
Dear: Zhiyan We are delighted to read your stay with us was a brilliant one and our hosts delivered a great experience for you. Thank you so much,it is always a pleasure to receive such positive feedback and I will happily share your words with my entire team. We thank you for your valuable time you invested in reviewing us .For us, it was an honor to be your hosts, our commitment is always be a step forward, take care and be part of your beautiful memories. I trust we will be your home-away-from-home, thank you so much for your preference!Kind regards, Romy Diaz León - Hotel Manager

8/10 - 좋아요

Niteen

좋아요: 청결 상태, 직원 및 서비스
Good location. Thin walls. Noisy outside as well.
2023년 7월에 3박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2023년 7월 29일
Dear: Niteenwe really thank you a lot for your comment since it will help us improve a different kind of sound proof windows and doors as to avoid noise from outside the hotel. This will help future customers for our property.Best regards, Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

Srikant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful out of the world property. It deserves 5 star rating.
2023년 7월에 4박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2023년 7월 28일
Dear: Srikant We are delighted that you had such an amazing experience with us at Aranwa Cusco Boutique Hotel. Our staff would like to thank you for your kind review and the Aranwa Cusco Boutique Hotel family looks forward to welcoming you back in the near future.Best regards, Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

Tony 님, Rolling Hills Estates

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is like a museum housed in an historic building. The Arawana hotel has exquisite decorations, stunning courtyard, even a large chess set. The service & rooms are exemplary.
2023년 7월에 1박 숙박함
답변 제공: Romy Diaz León - Hotel Manager 님, 2023년 7월 24일
Dear: Mrs. Tony Thank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

Tony 님, Rolling Hills Estates

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Romy Diaz León - Hotel Manager 님, 2023년 7월 24일
Dear: Mrs. Tony Thank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

SHARI 님, Spicewood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love this hotel!
2023년 7월에 4박 숙박함
답변 제공: Sincerely, Romy Díaz León - Hotel Manager 님, 2023년 7월 11일
Dear: Mrs. Shari Thank you for your magnificent review of your experience lived with us at Aranwa Cusco Boutique Hotel,We hope to have the honor of having your presence in a future opportunity and to be able to surprise you even more! Thanks for your preference.Sincerely, Romy Díaz León - Hotel Manager

6/10 - 괜찮아요

Marina

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bom
A localização do hotel e excelente, muito próximo a plaza de armas, sem precisar subir nenhuma rua mais alta, o que na altitude pode ser bem incômodo. O hotel poderia oferecer mais pelo preço/categoria em que se enquadra. O cafe da manhã e o serviço do restaurante são bem regulares, não condiz muito com o preço cobrado.
2023년 6월에 1박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2023년 6월 28일
Dear: Marina We would like to express our sincere thanks for taking a moment of your time to provide us with feedback about your stay with us.We appreciate your feedback and apologize if we did not exceed your expectations. Regarding the points you mention.We hope we return and we really want to welcome you again at Aranwa Cusco Boutique Hotel for your next trip to Cusco and to be able to meet all your expectations. Best regards, Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

Gennadiy 님, Spokane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2023년 6월 27일
Dear: Gennadly We are delighted that you had such an amazing experience with us at Aranwa Cusco Boutique Hotel. Our staff would like to thank you for your kind review and the Aranwa Cusco Boutique Hotel family looks forward to welcoming you back in the near future.Best regards, Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

Carmen

2023년 6월에 2박 숙박함
답변 제공: Romy Diaz León - Gerente de Hotel 님, 2023년 6월 17일
Estimada CarmenGracias por compartir su experiencia a través de este medio y elegir Aranwa Cusco Boutique Hotel como su casa en nuestra Ciudad Imperial del Cusco. Ha sido un verdadero placer contar con su presencia y nos encantaría volverlo a recibir y sorprenderlo aún más gratamente. Sean siempre más que bienvenidos, gracias por su preferencia! Mis mejores deseos, Romy Diaz León - Gerente de Hotel

10/10 - 훌륭해요

yanet

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel in cusco and the service the best
2023년 6월에 4박 숙박함
답변 제공: Romy Diaz León - Hotel Manager 님, 2023년 6월 12일
Dear Mrs. YanetWe are so glad to know your wonderful experience with us at Aranwa Cusco Boutique Hotel. The Hotel is unique with a personalized and genuine service, for that reason, I'm glad that my team have made such a positive impression on you and I will make sure to pass them along to my entire staff. Thank you very much for choosing our Aranwa Cusco Boutique Hotel. We hope that we will be able to welcome you back in the near future. Kind regards, Romy Diaz León - Hotel Manager

10/10 - 훌륭해요

Georgina

2023년 6월에 4박 숙박함
답변 제공: Romy Díaz León - Hotel Manager 님, 2023년 6월 28일
Dear: Georgina We are delighted that you had such an amazing experience with us at Aranwa Cusco Boutique Hotel. Our staff would like to thank you for your kind review and the Aranwa Cusco Boutique Hotel family looks forward to welcoming you back in the near future.Best regards, Romy Díaz León - Hotel Manager

10/10 - 훌륭해요

Brandon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent 5 star property in the heart of Cusco.
2023년 4월에 1박 숙박함
답변 제공: Romy D. 님, 2023년 4월 24일
Dear Mr. Brandon I am strongly convinced that the feedback you are providing will be of great assistance and thank you for your time and for sharing your nice experience with other travelers.It would be an honor for us that in the next opportunity that you travel to Cusco you stay at Aranwa Cusco Boutique Hotel to ensure that you have an unforgettable experience in the Imperial City of Cusco.All the best, Romy Diaz León - Hotel Manager

6/10 - 괜찮아요

German

2022년 11월에 2박 숙박함

6/10 - 괜찮아요

DORIS NEREIDA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La comida no es buena
2022년 9월에 2박 숙박함
답변 제공: Romy 님, 2022년 9월 26일
Estimada Sra. Doris Nereida Agradecemos su tiempo y comentario, si bien es cierto nuestra carta es variada al igual que la calidad, sabor y presentación de los platos, respetamos su opinión y nos ayuda para seguir mejorando. Sin duda alguna me reuniré con el Chef de igual manera mencionarle que estamos a puerta de iniciar nuestra nueva carta. Esperamos tener el honor nuevamente de contar con su presencia para que deguste la nueva carta. Cordialmente, Romy Diaz León - Gerente de Hotel

10/10 - 훌륭해요

Desiree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

Luciana B

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: Romy 님, 2022년 9월 3일
Estimada Srta. Luciana B. Muchas gracias por su preferencia y esperamos que haya tenido una buena experiencia en el Hotel y por qué no volverlos a servir en una próxima oportunidad. Nos hubiera encantado saber qué podríamos mejorar para obtener un mejor promedio y hacer más placentera su estadía.

10/10 - 훌륭해요

Emilio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience, very clean, cozy hotel. The staff was amazing! Highly recommend. Michael was spectacular!!!
2022년 7월에 3박 숙박함
답변 제공: Romy Diaz 님, 2022년 8월 17일
Dear We are so glad to know your wonderful experience with us at Aranwa Cusco Boutique Hotel. Thank you very much for all the information you have given for which we are very grateful, as it not only encourages us to continue to uphold our high standards but will also be very useful for our future guests. It is humbling that we made such an impression on you especially Michael. We value your kind comments about the attentive and efficient service you received. We look forward to welcoming you for another memorable stay!! Thank you so much for your preference. Kind regards, Romy Diaz León - Hotel Manager

10/10 - 훌륭해요

Javier 님, caracas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent location
2022년 7월에 3박 숙박함
답변 제공: Romy 님, 2022년 7월 22일
Dear Mr. Javier We are so glad to know your wonderful experience with us at Aranwa Cusco Boutique Hotel. The Hotel is unique with a personalized and genuine service, for that reason, I'm glad that my team have made such a positive impression on you and I will make sure to pass them along to my entire staff. Thank you very much for choosing our Aranwa Cusco Boutique Hotel. We hope that we will be able to welcome you back in the near future. Kind regards, Romy Diaz León - Hotel Manager

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Clean. Efficient. Friendly and helpful staff.
2022년 7월에 1박 숙박함
답변 제공: Romy 님, 2022년 7월 22일
Dear Mr. David We wish to express our sincere gratitude for taking a moment of your time to send us your pleasant comments about your stay with us and for sharing your experience. For us, it was an honor to be your hosts, We are looking forward to welcome you again at the Aranwa Cusco Boutique Hotel in the near future.Thank you so much for your preference. Fondest regards, Romy Diaz León - Gerente de Hotel

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buena experiencia, Segunda vez que alojo ahí. Limpio, bien ubicado y muy cómodo. Quedo agradecido del personal, especialmente Ignacio quien me atendía en el desayuno, de manera muy atenta. Saludos. Lo recomiendo 100%
2022년 6월에 3박 숙박함
답변 제공: Luis Vargas 님, 2022년 7월 4일
Estimado Carlos: muchas gracias por preferir ARANWA para su estadía en la ciudad de Cusco. Sera siempre un gusto el poder atenderlo y que encuentre el hotel como siempre, cómodo, limpio y con nuestro espectacular personal que siempre están atentos a nuestros huéspedes. Gracias nuevamente y lo esperamos en su proximo viaje a Cusco. Luis Vargas Gerente de Operaciones

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was a little bit loud, as the street was right behind
2022년 6월에 3박 숙박함
답변 제공: Luis Vargas 님, 2022년 6월 28일
Dear Thomas; we really thank you a lot for your comment since it will help us improve a different kind of sound proof windows and doors as to avoid noise from outside the hotel. This will help future customers for our property. Thank you again and best regards. Luis Vargas Operations Manager

10/10 - 훌륭해요

SHARITY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
MARAVILLOSO, FELICIDADES A TODO SU EQUIPO
Nuestra estancia fue PERFECTA. Desde que llegamos nos hicieron favor de darnos la habitacióna antes del check-in establecido porque llegamos muy temprano por el vuelo. La habitación muy cómoda, las instalaciones en general preciosas, los alimentos del buffet en el desayuno muy ricos. Como en los tours sales de madrugada, te dan un lounch para llevar. TODO FUE FANTÁSTICO, MUCHAS GRACIAS A TODO EL PERSONAL, nos hicieron menos cansado el viaje cada noche después de tanto tour 😊
2022년 6월에 5박 숙박함

10/10 - 훌륭해요

Matthew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay here. It has a great location in the historical heart of Cusco. We felt that the service and staff was very good. We had an early morning Machu Picchu tour, and the front desk person made sure that they had a breakfast to go ready for us at 4am.
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff make the Arawakan a great place.
2022년 5월에 6박 숙박함
답변 제공: Luis Vargas 님, 2022년 6월 28일
Dear Joseph. our staff as you mentioned is our hotel itself, they make our customers experience the best and we are very greatfull with you since you considered them as our most important value and it really is. Thank you again and hope to have you as a guest in the future in a wonderfull second stay

10/10 - 훌륭해요

Maryam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing A to Z, perfect amenities, staff and location
2022년 5월에 1박 숙박함
답변 제공: Luis Vargas 님, 2022년 6월 28일
Dear Mary Ann: thank yoiu for choosing Aranwa Cusco Boutique for your recent stay in our wonderfull city. Our location is really great and we do offer our customers the best as to make them feel better than home. It is also important for us that you considered our staff as amazing and it makes us to give even better service to our future customers. Thank you againand hope that in an early future you visit us as a second stay. Luis Vargas Operations Manager

10/10 - 훌륭해요

karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous hotel
The Aranwa was a highlight of our trip. The hotel is beautiful and the front desk staff are so friendly and helpful. The breakfast was amazing every morning and the service is fantastic. The heated bathroom floors and heated towel rack were great. We actually used the heated towel rack to dry our backpacks and clothes after a rainy day. I appreciated the early morning breakfast bags when we had to leave for our tours and the coca tea always available in the lobby was a bonus.
2022년 5월에 1박 숙박함
답변 제공: Luis Vargas 님, 2022년 6월 28일
Dear Karen: we have no words for your comment. Our hotel, our staff, our details are everywhere in our property and as I can read, you enjoyed your stay with us. Be sure that if you plan to stay in one of our hotels. you will find the same kind of service and facilities as our Boutique Hote. Thank you for choosing Aranwa for your stay Luis Vargas Operation Manager

8/10 - 좋아요

Carla

2022년 5월에 2박 숙박함

8/10 - 좋아요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel bonito y bien ubicado
El hotel está muy bien. Habitaciones cómodas, un poco.oscuras por las características de la construcción. El desayuno está bien, pero podría mejorar calidad de sus productos, especialmente panes y dulces. La atención del personal muy amable y la ubicación del hotel muy bien, cerca de la plaza de armas y de la mayoría de las atracciones.
2022년 4월에 4박 숙박함
답변 제공: Luis Vargas 님, 2022년 6월 28일
Estimada Andrea: muchas gracias por sus bonitas palabras en referencia a nuestro hotel en Cusco y es cierto que nuestra ubicación es envidiable. Mejoraremos nuestro desayuno y esperaos que en una próxima visita, encuentre un hotel diferente. Gracias por preferir ARANWA Luis Vargas Gerente de Operaciones

10/10 - 훌륭해요

Camila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buena experiencia
Un lugar lindo en estructura y arquitectura. Excelente decoración y muy prolijo en el aseo
2022년 4월에 1박 숙박함