커플 트리트먼트룸, 전신 트리트먼트, 아로마테라피, 핫스톤 마사지, 딥티슈 마사지, 바디 랩

팔라시오 나사레나스, 어 벨몬드 호텔, 쿠스코 여행 후기

5 out of 5
팔라시오 나사레나스, 어 벨몬드 호텔, 쿠스코
Calle Plazoleta Nazarenas 223, Cusco, Cusco

이용 후기

10

최고예요

평점 10 - 훌륭해요. 72개 이용 후기 중 71개" "
평점 8 - 좋아요. 72개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 72개 이용 후기 중 0개" "
평점 4 - 별로예요. 72개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 72개 이용 후기 중 0개" "

10/10

청결 상태

10/10

직원 및 서비스

10/10

편의 시설/서비스

10/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

Shane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was amazing particularly thanks to the staff. They went above and beyond at all times. Everyone is super pleasant and welcoming when helping you with any requests. Particularly Freddy and Saul were helpful on our stay but everyone was great. We did a tour booked by the hotel with their suggested local guide (Gustavo) which was fantastic. My only negative would be the restaurant Mauko for dinner wasn’t the best and the breakfast offerings there I feel could be improved.
2024년 5월에 3박 숙박함
답변 제공: The Management. 님, 2024년 5월 7일
Dear Shane.Thank you for your kind comment, for us it was a real pleasure that you stayed with us in our property, we are glad to know that the service provided by our team was up to your expectations, especially the service provided by Fredy and Saul.Thank you again for choose Palacio Nazarenas for your stay. We'd love to have you visit us again, or any other Belmond property in the near future.Best Regards.

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The experience was so unreal, Edgar, Fredy, Irvin, Jose, Sheyla, Daniel, literally everyone were AMAZING. I have visited a lot of countries and this was by far the best experience was staying here. They are so attentive to EVERYTHING it’s so much. Would give it 10 stars if I could
2024년 4월에 2박 숙박함
답변 제공: The Management. 님, 2024년 4월 16일
Dear Mary.Greetings from Palacio Nazarenas A Belmond Hotel, Cusco.Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and special care of our team has been memorable during your stay.Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future.

10/10 - 훌륭해요

Yadira

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un hermoso hotel que tiene un servicio excelente
2023년 12월에 1박 숙박함
답변 제공: The Management. 님, 2024년 2월 8일
Estimada Yadira.Saludos desde Palacio Nazarenas A Belmond Hotel, Cusco.Agradecerle por su amable comentario, para nosotros fue un verdadero placer haberla tenido con nosotros, es muy agradable leer y saber que el servicio brindado por nuestro equipo estuvo a la altura de sus expectativas.Reiterarle mi agradecimiento por haber elegido Palacio Nazarenas para su estancia en nuestra ciudad. Estaremos encantados de recibirla nuevamente, y vivir una nueva experiencia Belmond en nuestra propiedad en un futuro próximo.Saludos Cordiales.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I loved this hotel. So enjoyed the pisco sour tutorial!
2023년 9월에 1박 숙박함
답변 제공: The Management 님, 2023년 9월 15일
Dear KellyGreetings from Palacio Nazarenas.I really appreciate that you have taken the time to write this beautiful review, we hope to have you once again in the very near future or that you can visit us in any of our properties around the world.Sincerely yours

10/10 - 훌륭해요

RICHARD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Peaceful and impeccable grounds and unsurpassed service Unexpected luxury in middle of Cuzco. Walking distance to shopping. Superb dining at hotel and at sister hotel Monesterio right next door. Can’t go wrong! Stayed here before traveling out to Machu Picchu. Hotel is a relaxing vacation in and of itself.
2023년 9월에 1박 숙박함
답변 제공: The Management. 님, 2023년 9월 9일
Dear RichardGreetings from Palacio Nazarenas A Belmond Hotel, Cusco.Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and special care of our team has been memorable during your stay.Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future.Best Regards.

10/10 - 훌륭해요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel ever
I have stayed at 5 star hotels all over the world. This is not a new hotel but was probably over 200 years old. The hotel has been updated to modern standards in every aspect. Their attention to detail is the best I have ever seen. Ask for something, there is someone willing to get what you need In a matter of 2-3 minutes. The rooms are large, comfortable and clean. This is the best hotel I have ever stayed in! In fact we will be hotel guest again in a few Days.
2023년 7월에 2박 숙박함
답변 제공: The Management 님, 2023년 7월 12일
Dear BenGreetings from Palacio Nazarenas A Belmond Hotel, Cusco.It is a real pleasure to be able to read in these lines your experience with us and that your stay in our property has lived up to your expectations.We invite you to continue being part of these unique Belmond experiences around the world.Best Regards.

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very relaxing hotel, excellent service and a great location. Perfect place to recover for a few days after a week of high altitude hiking interspersed with sleeping in a tent!
2023년 6월에 2박 숙박함
답변 제공: Mauricio Valencia, Front Office Manager 님, 2023년 6월 18일
Dear NickGreetings from Palacio Nazarenas A Belmond Hotel, Cusco.Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and special care of our team has been memorable during your stay.Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future.Best Regards.

10/10 - 훌륭해요

Sicheng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love this place so much. Every staff is kind, makes you feel like home. Special thanks to Jhontan for meeting our requirements and helping us carry our luggage to another hotel; thanks Saul for teaching us how to make pisco sour. I hope I can go back to this place in the future.
2023년 6월에 2박 숙박함
답변 제공: Mauricio Valencia, Front Office Manager 님, 2023년 6월 18일
Dear Guest.Greetings from Palacio Nazarenas A Belmond Hotel, Cusco.Thank you for your kind comment, for us it was a real pleasure that you stayed with us in our property, we are glad to know that the service provided by our team was up to your expectations, especially the service provided by Jhonatan & Saul.Thank you again for choose Palacio Nazarenas for your stay. We'd love to have you visit us again, or any other Belmond property in the near future.Best Regards.

10/10 - 훌륭해요

Reagan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Incredible staff and our stay was perfect. The place was clean, safe and beautiful! We enjoyed every moment from the room, dining and spa. The staff was incredibly attentive to every need, Omar, Daniel, Edgar, Sheyla and the gentleman who checked us in and helped with our daily arrangements/trips. The entire staff was perfect!
2023년 5월에 5박 숙박함
답변 제공: The Management 님, 2023년 5월 29일
Dear ReaganGrettings from Palacio Nazarenas A Belmond Hotel, Cusco.We are happy that your stay has lived up to your expectations and that the attention of our team was to your complete satisfaction.

10/10 - 훌륭해요

Jessika Caroline

2023년 3월에 1박 숙박함
답변 제공: Mauricio Valencia / Front Office Manager 님, 2023년 3월 7일
Dear Miss Jessika Grettings from Palacio Nazarenas A Belmond Hotel, Cusco.We want to thank you for the score you gave us for your stay at our property.

10/10 - 훌륭해요

Eddie

2022년 9월에 1박 숙박함
답변 제공: Mauricio Valencia / Front Office Manager 님, 2022년 9월 13일
Dear EddieGreetings from Palacio Nazarenas A Belmond Hotel, Cusco.Thank you for your feed back, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and special care of our team has been memorable during your stay.Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future.Best Regards.

10/10 - 훌륭해요

Heather

2022년 8월에 1박 숙박함
답변 제공: Mauricio Valencia / Front Office Manager 님, 2022년 8월 15일
Dear Guest. Thank you very much for your rating, it is very comforting to know that our service lived up to your expectations. Best Regards.

10/10 - 훌륭해요

Adrian martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GRACIAS STAFF X SUS ATENCIONES ! 🙏
Todos mis comentarios son de agradecimiento por tan amable trato, nuestros planes salieron excelentes con ayuda de todos, sin dejar a nadie fuera en menciones, todo su staff incluyendo Adriana y Sergio guias de Tour fueron MARAVILLOSOS!!! muchas gracias 🙏 y mis recomendaciones totales. Saludos desde Mexico
2022년 1월에 3박 숙박함
답변 제공: Mauricio Valencia / Front Office Manager 님, 2022년 2월 1일
Estimado Sr. Martin. Saludos desde Palacio Nazarenas A Belmond Hotel, Cusco Es un verdadero placer poder leer su comentario y saber que su estadia en nuestra propiedad fue memorable. Muchas gracias por sus recomendaciones. Esperamos seguir siendo de su preferencia.

10/10 - 훌륭해요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location and beautiful hotel, room is big and spacious, hotel staff are friendly and welcoming. I would recommend this hotel to anyone staying for business or just a holiday, it’s definitely 5 stars.
2021년 9월에 2박 숙박함
답변 제공: The Management 님, 2021년 10월 3일
Dear Matthew. We are very grateful for your comment. We hope to continue being your preference. Best Regards.

10/10 - 훌륭해요

Joanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Manifique!
We got upgraded to a suite. It was perfect!
2020년 3월에 3박 숙박함
답변 제공: The Management. 님, 2020년 3월 12일
Dear Joanna. Grettings from Belmond Palacio Nazarenas. I want to thank you for your comment and your excellent score.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ce fut l'expérience avec le meilleur service que j'ai vécu dans ma vie à travers le monde et je voyage beaucoup dans ce genre d'hôtel. Tout était extraordinaire.
2020년 1월에 2박 숙박함
답변 제공: La gestion 님, 2020년 1월 27일
Cher invité Salutations de Belmond Palacio Nazarenas. Je vous suis très reconnaissant de votre commentaire, j'espère que nous continuerons d'être de votre choix. Avec nos meilleures salutations

10/10 - 훌륭해요

FARIDE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: The management 님, 2019년 11월 25일
Dear Guest. Thank you very much for your good comment, these encourage us to continue working to provide excellent service. Best regards.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed at many hotels around the world and this has been the best experience I have ever received in term of service and attentiveness of the staff I would have no hesitation in recommending this hotel
2019년 11월에 2박 숙박함
답변 제공: The Management. 님, 2019년 11월 11일
Dear Guest. Grettings from Belmond Palacio Nazarenas. We are proud of the words you give us, I am glad that your stay with us has been memorable, we will continue to strive to have consistency over time in our service

10/10 - 훌륭해요

Clementine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding stay
The instant we got to Belmond Palacio Nazarenas we knew we should have booked more nights. It is the best hotel we've ever stayed at. We were greeted with some delicious tea and cookies, and then showed to our room. We had been upgraded to a bigger suite. The room itself was beautiful, as well as the bathroom with separate toilet, shower, and a huge bathtub. We also had a balcony overlooking a beautiful courtyard. We then settled in and had the complimentary pisco sour lesson in our room with our wonderful butler Victor. When I mentioned I would love to try some Peruvian fruits, he brought a tray of multiple local fruits so I could try them all in our room! Rooms also include complimentary pisco, rum, espresso, and a free stocked minibar and snacks. The swimming pool is outrageously beautiful. The breakfast buffet was stunning and delicious. You can also use the steam room at the spa for free. We were almost crying as we packed our suitcases... Can't wait to visit another Belmond hotel on our next vacation.
2019년 10월에 1박 숙박함
답변 제공: The Management. 님, 2019년 10월 8일
Dear Guest. Thank you very much for such a nice comment, we hope you continue to be part of our Belmond world and can visit another of our properties around the world.

10/10 - 훌륭해요

Nancy 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel grounds are amazing. Beautiful, quiet and private pool and courtyards.
2019년 8월에 1박 숙박함
답변 제공: The Management 님, 2019년 8월 22일
Dear Guest. Thank you very much for your kind comment, we hope to have you soon with us. Thanks for your preference.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: The Management 님, 2019년 8월 19일
Dear Guest. Thank you very much for the score you left us, we are glad that your stay has been to your liking

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 3박 숙박함
답변 제공: The Management 님, 2019년 6월 20일
Dear Guest Thank you very much for your preference, and we are delighted that your stay has been memorable

10/10 - 훌륭해요

Jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: The Management 님, 2019년 5월 26일
Dear Guest I want to thank you for your preference and for your valuable score.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommeneded
Amazing place with exceptional service. We have stayed at many top hotels in the world and this is as good as it gets.
2019년 4월에 2박 숙박함
답변 제공: The Management 님, 2019년 5월 8일
Dear Guest. Thank you very much for such a nice comment.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 1박 숙박함
답변 제공: The Management 님, 2019년 4월 9일
Dear Guest. Grettings from Belmond Palacio Nazarenas. We are very grateful for the good score that you give us in your comment. I hope to continue being your preference.

10/10 - 훌륭해요

A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ふかふかのベッドが素晴らしい
2019년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2019년 3월 11일
Dear Guest, thank you very much for your time and the amazing review, we are glad to know that you enjoyed your stay and the beds! We hope to see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 1박 숙박함
답변 제공: The Management 님, 2019년 4월 9일
Dear Guest. We are very grateful for the good score that you give us in your comment. I hope to continue being your preference.

10/10 - 훌륭해요

JESSICA DANDHARA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Um sonho
O hotel é absolutamente perfeito, parece um paraíso. O atendimento é impecável e os funcionários são os mais gentis que já vi. Eles contribuíram pra tornar a viagem inesquecível. Foi tudo maravilhoso!
2019년 1월에 2박 숙박함
답변 제공: A gerencia 님, 2019년 1월 16일
Caro Jessica Muito obrigado pelo seu comentário, estamos muito felizes que tudo tenha sido do seu agrado. Obrigado por sua escolha.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay in Cusco
Wonderfully gracious hotel and staff. We stayed in the newer wing facing the pool so we didn't have any of the lovely views of Cusco, but it was also quiet and close to the restaurant for breakfast. Also great to take a dip in the pool and hop back to our room. Great location in Cusco and very helpful staff. We stayed 5 days.
2018년 11월에 4박 숙박함
답변 제공: The Management 님, 2018년 12월 25일
Dear Christine. Greetinngs from Belmond Palacio Nazarenas. Thank you for your nice comment, we hope to have you soon with us in our wonderful city of Cusco.

10/10 - 훌륭해요

DrM 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simple fabulous ! Can't wait to return we were sad to leave.
2018년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2018년 11월 27일
Dear DrM, I sincerely thank you, on behalf of our hotel and staff, for the wonderful review and the time you took to write it. We are all happy to know you enjoyed your stay and will be a pleasure to assit you if you visit us back in the future. Best Regards, Arturo Schwarz General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fue una estancia ma maravillosa que pasamos en Cusco
2018년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2018년 11월 1일
Estimada Daniela, muchas gracias por tomarse el tiempo de calificarnos, estamos muy contentos que haya disfrutado su estadía. Esperamos volver a verla en otra oprtunidad para seguir compartiendo experiencias.

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience in Cuzco
We absolutely kicked our stay in Palacio Nazarenas. The service was amazing, the spa a dream, the place full of charm and history, the room very spacious. The only regret was the AC placed just on the top of the bed.
2018년 10월에 1박 숙박함
답변 제공: The Management 님, 2018년 10월 27일
Dear Charlotte, thank you very much for your nice comment and your time, your opinion is very helpful for us, we will disscused with our manteinance team to check the options we have to make our rooms more confortable for our guests.

10/10 - 훌륭해요

FamilyGuy 님, Newport Beach, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The rooms are spectacular and staff is amazing. We really enjoy the breakfast.
2018년 10월에 3박 숙박함
답변 제공: The Management 님, 2018년 10월 27일
Dear FamilyGuy, thank you very much for taking your time with such a nice feedback, we are all glad to know that you enjoyed your stay, we will keep doing our best and improve our service.

10/10 - 훌륭해요

Lona 님, Laguna Hills, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the most amazing and historic hotels I’ve ever stayed at.
2018년 10월에 3박 숙박함
답변 제공: Hotel Management 님, 2018년 10월 10일
Dear Lona, Thank you very much for your review, Cusco is a city full of culture and history and we are proud to be part of it, it was a pleasure to have you with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2018년 10월 10일
Dear guest, thank you very much for spending your time to give us such a great rate. We are glad to know you enjoyed your stay with us.

10/10 - 훌륭해요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unbelievable service
This hotel has so much charm and exceptional standards.
2018년 9월에 1박 숙박함
답변 제공: The Management. 님, 2018년 9월 27일
Dear Guest: We are very grateful for your comment, we hope to continue being your preference.

10/10 - 훌륭해요

ms hina

Was a brilliant experience. Couldn’t fault the hotel or our stay there
2018년 9월에 1박 숙박함
답변 제공: The management. 님, 2018년 9월 12일
Dear Guest. Thank you very much for your comment it is very gratifying to know that your stay in our property was to your liking.

10/10 - 훌륭해요

Guy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel!!
This hotel is fantastic from the beautiful rooms to the ever attentive staff. We stayed for four nights in total in 2 different rooms; both were beautifully decorated and exceedingly comfortable. The hotel excels at providing delightful treats like free delicious rum and pisco in the rooms and illy coffee machines. The breakfast is fantastic, and so are the pisco sours in the bar! You definitely pay for the privelege, but it feels worth it. The hotel is also perfectly located near to the main square and Sacsayhuman ruins.
2018년 8월에 1박 숙박함
답변 제공: The Management. 님, 2018년 8월 22일
Dear Guest. Thank you very much for such a nice comment, we are delighted that your stay with us has been fantastic. We hope to continue being your preference.

10/10 - 훌륭해요

Amber 님, Austin, TX

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel and most hospitable staff. Best hotel we have stayed at!
2018년 7월에 2박 숙박함
답변 제공: The Management. 님, 2018년 8월 4일
Dear Guest. Thank you very much for your comment, we will work to continue being your preference.

10/10 - 훌륭해요

Bear 님, Pittsburgh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel in Cusco
I chose this hotel as a place to hangout in Cusco for a few days to get acclimated to the altitude before extensive hiking. My decision was based on online reviews. I was so impressed with the hotel in every way. We had a gorgeous room with excellent amenities. The service was 5 start top to bottom. We thoroughly enjoyed the bar and restaurant. The food was very good and the staff was excellent. We took most of our meals outside next to the beautiful heated pool. The location is quite good with easy walking to many desirable sights and restaurants. We were there during the sun festival in June celebrating the Winter Solstice which was also a great time to be in the city. I can not imagine you could do much better in Cusco than this beautiful hotel.
2018년 6월에 2박 숙박함
답변 제공: The Management. 님, 2018년 7월 3일
Dear Guest. Thank you very much for this nice comment about our property and that you have been able to enjoy our service and your days in Cusco with us.

10/10 - 훌륭해요

Lajoliechatte 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
World Class Luxury
The Belmond Palacio Nazarenas is the epitome of first class lodging in Cusco, Peru. When landing in a city such as this where you need to acclimate for the first day to the high altitude, there’s no better way than loungin in style at their hotel. They’ll provide you with fresh cups of coca tea, and a first class service throughout the day, whether you want dine in room services or a private pisco presentation. And don’t forget the 9 o clock late night chocolate calls and bed warmers! The rooms are spectacular, and oxygen enriched to ensure you are as comfortable as possible. The grounds themself are gorgeous and it’s hard to want to leave the hotel. Overall if you are looking for a comfortable stay afternoon hours of exploring Cusco and the surrounding area, look no further.
2018년 5월에 2박 숙박함
답변 제공: Front Office Manager 님, 2018년 6월 3일
Dear Guest. It is a pleasure to know that all our details have been to your liking, for that we work every day to create unforgettable experiences, in which we can reflect the warmth of Belmond in Peru.

10/10 - 훌륭해요

Gaspar 님, México

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Is a very nice hotel, beautiful and history Palace
2018년 5월에 2박 숙박함
답변 제공: The management. 님, 2018년 5월 15일
Dear Guest: Greetings from Belmond Palacio Nazarenas. Thank you very much for your nice comment, we are delighted that you liked our property.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El hotel perfecto
El hotel sobrepasa todas las expectativas. Se encuentra muy cerca de todo. La atención es excepcional, increíble. No pensaría en ninguna otra opción para una próxima estadía. Recomiendo la habitación con balcón.
2018년 4월에 2박 숙박함
답변 제공: Front Office Manager 님, 2018년 5월 4일
Estimado Huesped Estamos realmente encantados por su valioso comentario esperamos poder tenerlo pronto nuevamente en casa.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A beautiful hotel in the heart of Cusco! We loved our stay and I highly recommend this 5 star hotel to all!
2018년 4월에 1박 숙박함
답변 제공: Front Office Manager 님, 2018년 4월 12일
Dear guest Thank you very much for your comment we hope that we continue being your preference.

10/10 - 훌륭해요

Marcin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely gem. Amazing property.
Wonderful hotel. What I can say - everything was perfect. Hotel, room, staff, fabulous breakfast. Crazy expense but the best experience we had in South America.
2018년 1월에 2박 숙박함
답변 제공: Mauricio Valencia 님, 2018년 1월 24일
Dear Marcin It is really extraordinary to hear that everything was to your liking on our property, we hope to have you again soon with us again

10/10 - 훌륭해요

Christopher 님, New York City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience
This is one of the chicest, most sophisticated hotels in the world. The service was 6 star. Could not say one bad word about this magical place.
2017년 12월에 2박 숙박함
답변 제공: Arturo Schwarz 님, 2017년 12월 18일
Dear Christoper Thank you very much for your nice words, makes us strive more and more to provide a better service, we hope to have it again soon with us

10/10 - 훌륭해요

Hans

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay
Our stay was perfect. We got an upgrade for all three nights. Food was good however the food at the Belmond Machupicchu was significant better( Real Gourmet). The temperature of the pool schould be a bit higher. The coffee machine in the room is great however on the first day it did not work. I recommend to change to Nespresso. They wanted to charge us for the taxi to Poroy USD 50.- finaly they organised for us a normal taxi for 25 S.
2017년 11월에 2박 숙박함
Dear Hans. Thank you very much for your comment, we will review your appreciations with our food and beverage team, and the temperature of the pool,in the transport we always offer options, first the one that we offer with our standards, and secondly the local options that are the Taxis that are also safe. We hope to have you again with us in a next opportunity and enjoy this wonderful city.

10/10 - 훌륭해요

Yelena 님, Annapolis, MD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oxygen
Excellent everything, but the oxygen in the room made a real difference for me!
2017년 9월에 2박 숙박함

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Ximena 님, 2017년 3월 31일
Estimado Carlos, Muchas gracias por su calificación. Esperamos nos visite pronto nuevamente. Saludos Cordiales, Ximena Luna

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Ximena 님, 2017년 3월 31일
Dr Sr, thank you so much for your rate. We looking forward to your next stay. Best Regards, Ximena Luna