Custom House 역 아파트

“An apartment was advertised. The photo was of a different property. I received a room in a house which I doubt would pass a fire inspection. No curtain on the window. It was a fraudulent let and I'll pursue the owner for a full refund”

“They did provide 2 rolls of toilet paper but for a family of 5 that was not enough for 8 days and you had to purchase your own. The washer/dryer took over 5 hours to wash and dry clothes and typically they weren’t even dry when done. Our downstairs neighbors smoked pot every night which made it impossible to enjoy the balcony. If traveling from USA be sure to realize there is No A/C hardly anywhere in London. The beds were comfortable at least. No wash cloths provided either but there were...

“숙소의 시설과 청결을 모두 덮어버릴정도의불편한 체크인과정이 있었다. 전화로 체크인을 물었을때 전화받은 여자는정말 내여행의 기분을 모두 망쳐버릴정도로거만하고 불친절한 태도였고 난 다음날 오후체크인하기전까지 그 나쁜 기분을 떨칠수 없을 정도였다. 다행이 다른 남자직원과 통화가되어 우여곡절끝에 체크인. 게다가 환불되긴 하지만 250 파운드의 보증금까지 요구한다. 전반적으로 고객을 힘들게 하는 숙소. 완전 비추이다.”

“I never received any check in information, I arrived at the property at 3:30pm and I couldn’t get into the building. I tried calling the phone number that was previously provided and I couldn’t get through. The manager turned up outside after I had been standing there on crutches for 30mins. I informed the manager that I hadn’t received any check information, he then let me into the building where he contacted someone regarding check in information. I was given a key box/room card/but no code...

“The stay was very good, the apartment was absolutely gorgeous and spotless. The only problem was probably the checking time being 3pm mid afternoon. but other than that there was no issue.”

“The oven refuses to turn on. Despite looking up instructions online and sending messages to the landlord, no replies. The dryer does not work. I washed clothes on my last night and was forced to fly home with a suitcase full of wet clothes.”

“We requested for three criteria: clean, view and workspace. All matched! Had spent great time during the half term. The place is convenient and close to all daily necessities. Quiet at nights which is important. Would wish to be back again. Well done Charles Hope team. ”

“Clean accommodation and convenient location. We arrived 15 mins early and had to wait till exactly 3pm before unlocking - so worth bearing this in mind. The rooms were a good size and having a garden that had direct access to a little kids play park was great for our 4 year old. Bus stops outside make it convenient for getting around. Would stay again if needing somewhere to stay around Greenwich in the future. I was boarded with automated messages direct from the hosts as well as via...